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- Tasks: Welcome customers, book vehicles, manage job cards, and liaise with the workshop.
- Company: Join a respected dealer group representing a fantastic sports brand.
- Benefits: Earn £40k+ OTE, enjoy a company pension, performance bonuses, and your birthday off!
- Why this job: Be part of a prestigious brand with excellent support and career growth opportunities.
- Qualifications: Main dealer experience and strong customer service skills are essential.
- Other info: 1 in 6 Saturdays required; experience with RTC, One Link, and Kerridge is a plus.
Do you want to earn 40k+ OTE working as a Service Advisor? Working with a progressive, supportive and well-respected dealer group and a fantastic sports brand! 1 in 6 Saturdays and a Guaranteed Bonus!
The opportunity is based within their successful dealership in the Watford area. The ideal candidate will have main dealer experience, excellent customer service, upsales and administration skills. If you have experience with RTC, One Link and Kerridge this would be a distinct advantage.
Why Apply for this Service Advisor vacancy?
- Fantastic career opportunities
- State of the art resources and training
- Company Pension
- Performance Bonus
- Company Benefits Scheme
- Long Service Holiday Reward
- Enhanced Family Planning Policy
- Share Save Scheme
- Your Birthday Off
- You get to be a part of a prestige brand, who provide you with excellent support
- Market leading £40,000+ OTE
Service Advisor Requirements
- You will be responsible for meeting and greeting customers into the service reception
- Booking in vehicles
- Raising and closing job cards
- Gaining authorisations for work to be carried out
- Liaising with the workshop in regards to work in progress
- Arranging courtesy cars using the one link system
- Costing, invoicing, customer handovers and up-selling.
If you feel this Service Advisor role is of interest please call Daniel Walton today or send your CV to the provided email. Alternatively, you can call Daniel directly.
If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful prestige motor company then apply today!
Service Advisor employer: The Recruitment Solution
Contact Detail:
The Recruitment Solution Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the specific systems mentioned in the job description, such as RTC, One Link, and Kerridge. Having a solid understanding of these tools will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer interactions in the past. Be ready to discuss how you resolved issues or upsold services, as this is crucial for a Service Advisor role.
✨Tip Number 3
Network within the automotive industry, especially with professionals who have experience in main dealer environments. This can provide you with valuable insights and potentially lead to referrals that could enhance your application.
✨Tip Number 4
Research the dealership's brand and values thoroughly. Understanding their ethos and how they position themselves in the market will allow you to tailor your approach and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and administration. Include any specific skills related to RTC, One Link, and Kerridge, as these are advantageous for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your ability to provide excellent customer service. Mention your previous experience in main dealer environments and how it aligns with the job requirements.
Highlight Achievements: In both your CV and cover letter, include specific examples of how you've successfully upsold services or improved customer satisfaction in past roles. Quantify your achievements where possible to make a stronger impact.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Service Advisor role.
How to prepare for a job interview at The Recruitment Solution
✨Showcase Your Customer Service Skills
As a Service Advisor, excellent customer service is key. Prepare examples of how you've successfully handled customer queries or complaints in the past. This will demonstrate your ability to create a positive experience for clients.
✨Familiarise Yourself with Relevant Systems
If you have experience with RTC, One Link, and Kerridge, make sure to mention it during the interview. If not, do some research on these systems so you can discuss how you would adapt to using them effectively.
✨Prepare for Upselling Scenarios
Upselling is an important part of the role. Think of situations where you've successfully upsold products or services before. Be ready to share these experiences and how they benefited both the customer and the business.
✨Understand the Company and Its Values
Research the dealer group and the sports brand they represent. Understanding their values and what makes them unique will help you align your answers with their expectations and show that you're genuinely interested in the role.
