Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support engagement strategy and collaborate with partners to ensure satisfaction and success.
- Company: Join a dynamic team in the media and technology sector, driving innovation and collaboration.
- Benefits: Enjoy flexible working options, professional development opportunities, and a vibrant company culture.
- Why this job: Be part of a collaborative environment that values creativity and teamwork while making an impact.
- Qualifications: 1-2 years in tech or media, strong communication skills, and a proactive attitude required.
- Other info: Experience with tools like Jira and Confluence is a plus; remote work experience valued.
The predicted salary is between 30000 - 42000 £ per year.
The Syndication Engagement Analyst will be responsible for supporting our engagement function, ensuring the success and satisfaction of third-party partners while driving execution on priority deliverables across the engagement team. Your primary objective will be to support the execution of our engagement strategy with our third-party partners. A successful engagement analyst will collaborate across functions to support delivery of partner facing materials including reports, ways of working and process documentation, and product information while driving delivery of strategic internal programs and process improvements. This position will report to the Director, Syndication Engagement Lead, and will work in a highly matrixed structure, collaborating directly with our syndication partners as well as functional teams supporting our partners.
Responsibilities:
- Collaborate with internal teams to develop and execute on solutions that meet clients’ needs and objectives
- Facilitate team standups to ensure momentum on in-progress workstreams
- Analyze cross functional engagement touchpoints to identify optimization opportunities and increase collaboration
- Collaborate with internal teams and syndication partners to prepare reports to track progress across engagement focus areas
- Perform data analysis to derive key insights from cross functional engagement initiatives
- Liaise with internal teams on tooling and leverage and improve existing processes
- Support Engagement Leads with tactical execution of responsibilities and provide burst capacity when necessary
- Engage in retrospectives between business units and Partners, supporting the Customer Success Manager
- Collaborate with cross-functional teams to address customer feedback and drive adoption and support for new processes, ensuring successful implementation and sustainability
- Collaborate with engagement team to achieve team goals and contribute to company growth
- Gain knowledge on the products and services we provide to understand partner requests and identify stakeholders required to support from the intake stage through triage and assignment
- Stay up to date with industry trends and best practices in media and entertainment, process improvement, and syndication or wholesale business
- Build good working relationships with both internal GS teams and partners
Basic Qualifications:
- 1-2 years of experience in a technology, engineering, or media company supporting customer engagement or relationship management activities
- Can do attitude; proactive to ensure partner requests are documented, tracked, and processes are followed
- Experience in understanding business requirements for media or technology related features
- Experience with data analysis, synthesizing various data sets, identifying trends, and drawing meaningful conclusions
- Program or project management experience in a technology, engineering, or media company delivering complex, multi-workstream programs
- Strategic and pragmatic with excellent written and verbal communications skills, with the ability to tailor to all levels of an organization
- Good understanding of the global media landscape, and technology’s influence
- Strong character exhibiting company core values: Integrity, Creativity, Teamwork, Pioneering Spirit, and Ownership
- Educated to bachelor's degree level or equivalent
- Previous experience working with remote delivery teams, including third parties and international experience a considerable plus
- Knowledge of tools such as Jira, Confluence, Lucid Chart and Airtable.
Engagement Analyst employer: eTeam
Contact Detail:
eTeam Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engagement Analyst
✨Tip Number 1
Familiarise yourself with the tools mentioned in the job description, such as Jira and Confluence. Having hands-on experience or even a basic understanding of these platforms can set you apart during discussions with our team.
✨Tip Number 2
Showcase your ability to collaborate across functions by preparing examples of past projects where you worked with diverse teams. This will demonstrate your capability to thrive in a matrixed structure, which is crucial for this role.
✨Tip Number 3
Stay updated on industry trends in media and technology. Being knowledgeable about current developments will not only help you in interviews but also show your genuine interest in the field and our company.
✨Tip Number 4
Prepare to discuss how you've used data analysis to drive decisions in previous roles. Highlighting your analytical skills and how they relate to improving engagement processes will resonate well with our hiring team.
We think you need these skills to ace Engagement Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technology, media, or customer engagement. Emphasise any project management roles and data analysis skills that align with the responsibilities of the Engagement Analyst position.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your previous experiences have prepared you to support third-party partners and drive execution on deliverables.
Showcase Your Communication Skills: Since excellent written and verbal communication is crucial for this role, ensure your application materials are clear, concise, and free of errors. Use professional language while also conveying your personality.
Highlight Relevant Tools Experience: If you have experience with tools like Jira, Confluence, or Airtable, make sure to mention it in your application. This will demonstrate your familiarity with the technologies that are important for the role.
How to prepare for a job interview at eTeam
✨Showcase Your Collaborative Spirit
As an Engagement Analyst, collaboration is key. Be prepared to discuss specific examples of how you've worked with cross-functional teams in the past. Highlight your ability to facilitate discussions and drive projects forward, as this will demonstrate your fit for the role.
✨Demonstrate Data Analysis Skills
Since the role involves data analysis, come equipped with examples of how you've used data to derive insights or improve processes. Be ready to explain your analytical approach and any tools you've used, such as Jira or Airtable, to manage and present your findings.
✨Understand the Media Landscape
Familiarise yourself with current trends in the media and technology sectors. During the interview, reference specific trends or challenges that relate to the company's work. This shows your genuine interest in the industry and your proactive approach to staying informed.
✨Exhibit a Can-Do Attitude
The job description emphasises a proactive mindset. Prepare to share instances where you've taken initiative to solve problems or improve processes. This will illustrate your alignment with the company's core values and your readiness to tackle challenges head-on.
