Operations Administrator

Operations Administrator

Wales Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support communications, manage events, and handle HR admin tasks.
  • Company: Join a dynamic charity focused on community impact and support.
  • Benefits: Enjoy flexible working options and a supportive team culture.
  • Why this job: Gain valuable experience in a fast-paced environment while making a difference.
  • Qualifications: Previous admin experience, strong communication skills, and IT proficiency required.
  • Other info: Opportunity to contribute to continuous improvement and team wellbeing.

The predicted salary is between 30000 - 42000 £ per year.

Duties:

  • Assist with the delivery of NWCL's communications plan, updating social media, uploading content to the website, and disseminating regular updates to different audiences.
  • Assist with the set up and coordination of meetings and events, including diary management, venues, travel and accommodation, minute taking and other logistics.
  • HR administration, including sending out recruitment packs, liaising with potential new staff and volunteers, maintaining personnel files and monitoring key dates.
  • Maintain NWCL's facilities for staff and volunteers, keeping up to date and accurate records of assets (laptops, mobile phones), obtaining quotes, arranging repairs and liaising with suppliers.
  • Purchasing stationery and other resources as and when needed within set spending thresholds.
  • Process invoices and expenses claims in an accurate and timely manner, maintain financial records to assist with the accurate and timely monitoring and reporting of income and expenditure.
  • Set up and maintain processes to gather key data, providing accurate and timely information for inclusion in media content, funding applications, and reports for senior staff, the board and funders.
  • Update and assist with the implementation of organisational policies and procedures that comply with funders, regulators and the Charity Commission.
  • Maintain our commitment to continuous improvement by regularly reviewing and developing our administrative processes, increasing effectiveness and efficiency.
  • Actively contribute to internal meetings, including cascading learning.
  • Support your own and team’s wellbeing and encourage a positive working environment.
  • To carry out such other duties as may be required.

Person Specification:

Essential

  • Previous administration experience in a fast paced environment.
  • Close attention to detail and a commitment to accuracy.
  • Excellent verbal and written communication skills.
  • Proficiency in IT systems, using SharePoint, Teams and Office365.
  • Basic knowledge of financial processes and systems.
  • Highly organised with the ability to prioritise competing tasks and meet deadlines.
  • High integrity, able to handle sensitive and confidential information with tact and discretion.
  • A proactive, problem solving approach with a commitment to providing a high-quality administrative support.

Desirable

  • Experience of working in the charity sector.
  • Proficiency in social media, with a good working knowledge of common platforms (Facebook, X / BlueSky, LinkedIn, Instagram).
  • Experience using client management systems (Advice Pro), accounting software (Xero) and design software (Canva).
  • Ability in written and spoken Welsh.

Operations Administrator employer: Cyfraith Gymunedol y Gogledd / North Wales Community Law

At NWCL, we pride ourselves on being an exceptional employer, offering a supportive and dynamic work culture that fosters employee growth and development. Located in a vibrant community, our team enjoys a range of benefits including flexible working arrangements, opportunities for professional advancement, and a commitment to staff wellbeing. Join us to make a meaningful impact while working alongside passionate individuals dedicated to delivering high-quality administrative support in the charity sector.
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Contact Detail:

Cyfraith Gymunedol y Gogledd / North Wales Community Law Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Administrator

✨Tip Number 1

Familiarise yourself with the specific IT systems mentioned in the job description, such as SharePoint, Teams, and Office365. Being proficient in these tools will not only help you stand out but also demonstrate your readiness to hit the ground running.

✨Tip Number 2

Showcase your organisational skills by preparing examples of how you've managed competing tasks in previous roles. This could involve discussing how you prioritised tasks or improved processes, which aligns perfectly with the responsibilities of the Operations Administrator.

✨Tip Number 3

If you have experience in the charity sector, be sure to highlight it during any discussions. Understanding the unique challenges and values of the charity environment can set you apart from other candidates.

✨Tip Number 4

Engage with NWCL's social media platforms before your interview. This will not only give you insights into their communications style but also allow you to discuss relevant content or initiatives during your conversation, showing your genuine interest in the role.

We think you need these skills to ace Operations Administrator

Administration Skills
Attention to Detail
Excellent Verbal and Written Communication Skills
Proficiency in IT Systems (SharePoint, Teams, Office365)
Basic Financial Knowledge
Organisational Skills
Time Management
Integrity and Discretion
Problem-Solving Skills
Social Media Proficiency
Experience with Client Management Systems (Advice Pro)
Familiarity with Accounting Software (Xero)
Design Software Skills (Canva)
Event Coordination
Minute Taking

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant administration experience, particularly in fast-paced environments. Emphasise your attention to detail and any specific IT systems you are proficient in, such as SharePoint, Teams, and Office365.

Craft a Compelling Cover Letter: In your cover letter, address the key responsibilities outlined in the job description. Discuss your previous experience with communications, event coordination, and HR administration, and how these skills make you a great fit for the role.

Showcase Your Communication Skills: Since excellent verbal and written communication skills are essential, consider including examples of how you've effectively communicated in previous roles. This could be through managing social media, writing reports, or liaising with staff and volunteers.

Highlight Your Organisational Skills: Demonstrate your ability to manage multiple tasks and prioritise effectively. Provide examples of how you've successfully handled competing deadlines and maintained accuracy in your work, especially in financial processes and record-keeping.

How to prepare for a job interview at Cyfraith Gymunedol y Gogledd / North Wales Community Law

✨Showcase Your Administration Skills

Be prepared to discuss your previous administration experience in detail. Highlight specific examples where you successfully managed competing tasks in a fast-paced environment, demonstrating your organisational skills and attention to detail.

✨Communicate Effectively

Since excellent verbal and written communication skills are essential for this role, practice articulating your thoughts clearly. Consider preparing a few examples of how you've effectively communicated in past roles, especially in relation to updating stakeholders or managing meetings.

✨Familiarise Yourself with Relevant Tools

Make sure you're comfortable discussing IT systems like SharePoint, Teams, and Office365. If you have experience with client management systems or accounting software, be ready to explain how you've used these tools to enhance your administrative processes.

✨Demonstrate Your Problem-Solving Approach

Prepare to share instances where you've proactively solved problems or improved processes in your previous roles. This will show your commitment to providing high-quality administrative support and your ability to contribute to continuous improvement.

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