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- Tasks: Lead the development of Business Continuity and Operational Resilience strategies.
- Company: Join Zenith Bank (UK), a top-performing bank with a strong reputation for innovation.
- Benefits: Enjoy a competitive salary, learning opportunities, and a supportive work-life balance.
- Why this job: Be part of a dynamic team driving improvements in banking resilience and customer satisfaction.
- Qualifications: 10 years in BCM within financial services; strong communication and organisational skills required.
- Other info: Permanent role with a salary up to £110,000 based on experience.
The predicted salary is between 66000 - 88000 £ per year.
Zenith Bank (UK) Limited (ZBUK) is a subsidiary of Zenith Bank PLC, the most profitable bank in Nigeria with an established trajectory of superlative performance, as well a strong pedigree of innovation, resilience, and market dominance. On an annual basis, Zenith Bank PLC amasses a string of notable awards; one of the most recent being listed as the sole Nigerian brand on the World’s top 100 companies in 2023 by the World Finance Magazine.
Zenith Bank (UK) Limited (ZBUK) was set up with a clear strategy to leverage trade and investment flows between Nigeria and Europe, by providing intermediary banking services and facilities for trade-related working capital and capital expenditure. Zenith Bank recognizes the importance of leveraging a highly skilled workforce to achieve its strategic and operational goals. The bank is committed to providing an environment that is conducive for effective performance by availing all staff the necessary learning opportunity. We value the well-being of our staff and we encourage them to strike a balance between their work and personal lives, thereby creating a healthy atmosphere for personal development and career success.
With the introduction of new services here in the UK and our unparalleled knowledge of business with Africa, our 5 year strategy ensures “Controlled Growth” as we aim to become the Bank of choice for businesses wishing to transact in the African continent.
Role Overview: To develop and own the internal framework for Business Continuity Management and Operational Resilience.
Responsibilities:
- To develop and own the internal framework for Business Continuity Management and Operational Resilience.
- Create and deliver the business continuity and operational resilience strategy for Zenith Bank (UK) Limited.
- To work with Business Continuity Co-ordinators in all key business units to embed industry best practice and ensure that all staff are prepared for business continuity events.
- Constantly drive improvements in the process and resilience outcomes for the bank, its customers and other stakeholders.
- To review and develop further the BIA forms relevant to each business unit.
- To co-ordinate training and awareness campaigns covering BCM and OR.
- Review annually the IBS products and services and make any necessary updates.
- Work closely with third parties to carry out business continuity and exit planning.
Skills/Experience Required:
- Previous experience in financial services.
- Ten years’ experience in a BCM role within a high volume, fast moving Operations environment.
- Experience of re-engineering processes and recommending/documenting improvements/requirements.
- Able to work in a collaborative, methodical and organised manner.
- Ability to work with multiple stakeholders, across a variety of departments.
- Understanding of IBS establishment and selection criteria.
- IT system skills.
- Able to challenge BAU processes and introduce effective improvements.
- Strong communication and attention to detail.
- Team player with an aptitude to learn.
- Sensitive to customer needs and expectations.
- Able to work to deadlines.
- Ability to work under pressure and able to multi-task.
This is a permanent position paying up to £110,000 based on experience.
Head of Business Continuity and Resilience employer: Zenith Bank Limited.
Contact Detail:
Zenith Bank Limited. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Business Continuity and Resilience
✨Tip Number 1
Familiarise yourself with the latest trends and best practices in Business Continuity Management (BCM) and Operational Resilience. This knowledge will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the financial services sector, particularly those who have experience in BCM roles. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into the expectations for this position.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully implemented BCM strategies in previous roles. Highlight your ability to drive improvements and work collaboratively with various stakeholders, as these are key aspects of the job.
✨Tip Number 4
Research Zenith Bank (UK) Limited's current operations and any recent developments in their services. Understanding their strategic goals will enable you to tailor your discussions and demonstrate how your skills align with their vision for growth and resilience.
We think you need these skills to ace Head of Business Continuity and Resilience
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Business Continuity Management and Operational Resilience. Use specific examples from your previous roles that demonstrate your ability to develop frameworks and strategies.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role at Zenith Bank (UK) Limited. Discuss how your skills align with their needs, particularly your experience in financial services and your ability to work collaboratively across departments.
Highlight Relevant Skills: Emphasise your skills in process re-engineering, stakeholder management, and communication. Provide concrete examples of how you've successfully implemented improvements in past roles, especially in high-volume operations.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial for this role. A polished application reflects your professionalism and commitment.
How to prepare for a job interview at Zenith Bank Limited.
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid grasp of the responsibilities and expectations for the Head of Business Continuity and Resilience role. Familiarise yourself with Zenith Bank's current strategies and how they align with your experience in business continuity management.
✨Showcase Relevant Experience
Prepare to discuss your previous roles in financial services, particularly your ten years in BCM. Highlight specific examples where you've successfully re-engineered processes or improved operational resilience, as this will demonstrate your capability to meet the bank's needs.
✨Emphasise Collaboration Skills
Since the role requires working with multiple stakeholders across various departments, be ready to share examples of how you've effectively collaborated in past positions. This could include leading training sessions or coordinating with third parties on business continuity planning.
✨Prepare Questions
At the end of the interview, you'll likely have the opportunity to ask questions. Prepare thoughtful queries about Zenith Bank's future plans for business continuity and resilience, as well as their approach to staff development. This shows your genuine interest in the role and the company.
