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- Tasks: Coordinate international moves, ensuring top-notch customer service from start to finish.
- Company: Join a leading services organisation known for its commitment to quality and innovation.
- Benefits: Enjoy a competitive salary, bonus, and flexible hybrid working options.
- Why this job: Be part of a dynamic team that values creativity and problem-solving in a supportive environment.
- Qualifications: Experience in move management or logistics is essential; strong customer service skills are a must.
- Other info: This is a permanent, full-time role with opportunities for professional growth.
The predicted salary is between 30000 - 40000 £ per year.
This leading services organisation is actively seeking an addition to their International Move Management team. The successful candidate will be responsible for coordinating moves from start to finish delivering the highest levels of customer service.
The successful candidate will be responsible for but not limited to the following:
- Manage moves from inquiry to closing
- Actively manage file to company standards, acting within company guidelines at all times
- Ensure client records on company computer system are accurate and entered in a timely manner
- Proactively assist clients with all queries and obtain information when answers not known
- Demonstrate proactive approach to potential problems, acting to resolve them quickly
- Seek opportunities for improving quality and willingly share innovative ideas
- Establish & maintain good working relationships, within team, with other departments & with subcontractors and suppliers
- Answer all inter-departmental queries in a timely & friendly manner
- Ensure relevant parties receive all relevant documentation in a timely and polite manner, and keep them fully informed of all relevant aspects of the move
- Ensure client satisfaction by providing seamless back up cover to other team members
- Demonstrate continual awareness of Company core values
- Deal in an ethical & honest manner in all ways
- Support the company & team in all activities, and promote good will
The successful candidate will have previous experience in either: move management, household goods, relocation services or the logistics industry. Applicants must have excellent customer service and coordination skills.
To apply for the position, please send your CV to Andy Shaw via the 'apply now' button.
International Move Coordinator employer: JAM
Contact Detail:
JAM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land International Move Coordinator
✨Tip Number 1
Familiarise yourself with the logistics and relocation industry. Understanding the nuances of international moves will not only boost your confidence but also help you answer questions more effectively during interviews.
✨Tip Number 2
Network with professionals in the move management field. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at companies like ours.
✨Tip Number 3
Demonstrate your customer service skills in real-life scenarios. Think of examples where you've gone above and beyond for a client, as this will be crucial in showcasing your fit for the role during discussions.
✨Tip Number 4
Research our company values and culture. Being able to articulate how your personal values align with ours will make a strong impression and show that you're genuinely interested in being part of our team.
We think you need these skills to ace International Move Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in move management, household goods, or relocation services. Use specific examples that demonstrate your customer service and coordination skills.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the International Move Coordinator role. Mention how your previous experiences align with the company's needs and values.
Highlight Problem-Solving Skills: In your application, emphasise your ability to proactively resolve issues and improve processes. Provide examples of situations where you successfully managed challenges in a similar role.
Show Enthusiasm for the Role: Convey your passion for the position and the company in your application. Explain why you are excited about the opportunity to contribute to their International Move Management team.
How to prepare for a job interview at JAM
✨Showcase Your Coordination Skills
As an International Move Coordinator, your ability to manage multiple tasks is crucial. Be prepared to discuss specific examples from your past experiences where you successfully coordinated complex projects or moves, highlighting your organisational skills and attention to detail.
✨Demonstrate Customer Service Excellence
This role requires a strong focus on customer service. During the interview, share instances where you went above and beyond to assist clients, resolved issues promptly, and maintained positive relationships. This will show your commitment to client satisfaction.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of potential challenges in move management and how you would address them. Discuss your proactive approach to identifying issues before they escalate and your strategies for resolving them efficiently.
✨Familiarise Yourself with Company Values
Understanding the company's core values is essential. Research JAM Global Mobility Recruitment and be ready to explain how your personal values align with theirs. This demonstrates your genuine interest in the company and your fit within their culture.
