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- Tasks: Engage with pet trade customers to drive sales and promote products.
- Company: Join a passionate team at a leading pet product company in Blackburn.
- Benefits: Enjoy a Monday to Friday schedule with flexible working hours.
- Why this job: Be part of a fun, pet-loving culture while making an impact in the industry.
- Qualifications: Telesales experience preferred; knowledge of pet products is a plus.
- Other info: Apply directly via LinkedIn or our website; no recruitment agencies, please.
The predicted salary is between 24000 - 36000 £ per year.
We are seeking a motivated and results-driven Telesales Representative to join our team. In this role, you will be responsible for engaging with existing and prospective pet trade customers, including independent pet retailers, garden centers, grooming businesses, and pet supply stores, to drive sales and promote our product range.
This role is based at our Head Office in Blackburn working Monday - Friday between the hours of either 8:30am - 4:30pm or 9:00am - 5:00pm.
Your role as a Telesales Representative will include:
- Maintain and build relationships with existing Pet Trade and Pet Retail customers
- Develop new business opportunities with new and existing customers
- Make outbound calls to customers across the UK
- Promote our range of products and brands, highlighting benefits and promotions
- Maintain regular contact with customers to encourage repeat sales
- Listen and understand customer needs and recommend appropriate products and solutions
- Handle objections confidently and close sales effectively
- Maintain and update the customer database
- Collaborate with internal teams to support seasonal and promotional campaigns
Requirements:
- Proven telesales experience ideally gained from a similar Pet / Consumer Goods environment
- Experience in the pet trade or knowledge of pet-related products is highly desirable
- Excellent communication and negotiation skills
- Confidence in cold-calling and building rapport over the phone
- Strong organisational and time-management abilities
- Self-motivated and target-driven
- Comfortable with Excel, CRM software and sales reporting tools.
Telesales Representative employer: Pets Choice Ltd
Contact Detail:
Pets Choice Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Representative
✨Tip Number 1
Familiarise yourself with the pet trade and the specific products we offer. Understanding our product range will help you engage more effectively with customers and demonstrate your knowledge during conversations.
✨Tip Number 2
Practice your cold-calling techniques. Since this role involves making outbound calls, honing your skills in initiating conversations and handling objections will give you a significant advantage.
✨Tip Number 3
Showcase your organisational skills by preparing a strategy for managing customer relationships. Being able to discuss how you would maintain regular contact and follow up on leads can set you apart from other candidates.
✨Tip Number 4
Demonstrate your self-motivation and target-driven mindset by sharing examples of past sales achievements. Highlighting your ability to meet or exceed targets will resonate well with us as we look for results-oriented individuals.
We think you need these skills to ace Telesales Representative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant telesales experience, especially in the pet trade or consumer goods. Use specific examples to demonstrate your communication and negotiation skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for pets and your understanding of the pet trade. Mention how your skills align with the responsibilities of the Telesales Representative role.
Highlight Relevant Skills: In your application, emphasise your confidence in cold-calling, relationship building, and your ability to handle objections. These are key skills for the role and should be clearly stated.
Showcase Your Organisational Abilities: Mention your experience with CRM software and sales reporting tools. Highlight any specific achievements that demonstrate your organisational and time-management skills.
How to prepare for a job interview at Pets Choice Ltd
✨Know Your Products
Familiarise yourself with the range of pet products the company offers. Being able to discuss specific items and their benefits will show your enthusiasm and knowledge, which is crucial in a telesales role.
✨Practice Your Pitch
Prepare a brief sales pitch that highlights your ability to engage customers. Practising this will help you sound confident and persuasive during the interview, especially when discussing how you would handle objections.
✨Demonstrate Your Communication Skills
Since the role involves a lot of phone interaction, be ready to showcase your communication skills. Use clear and concise language, and be prepared to answer questions about how you build rapport with customers over the phone.
✨Show Your Motivation
Telesales is all about being target-driven. Be prepared to discuss your previous achievements in sales and how you stay motivated to meet targets. This will demonstrate your suitability for the role and your drive to succeed.
