Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support clients with payment projects and troubleshoot issues in a dynamic environment.
- Company: Join a leading payments ecosystem that values innovation and collaboration.
- Benefits: Enjoy hybrid work options, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a team that drives impactful solutions in the payments industry while enhancing your skills.
- Qualifications: Experience in account management or technical support; fluency in French is a plus.
- Other info: Two positions available: one for Southern Europe and another for Middle East & Africa.
The predicted salary is between 42000 - 84000 £ per year.
Job Description Location: London / Hybrid based Payments Ecosystem – Technical Account Manager – French Focus: Southern Europe Responsibilities: Support strategic clients in the region on ongoing tactical and strategic projects. Conduct data analysis on payment acceptance gaps. Align business needs to operational capabilities. Troubleshoot settlement files and investigate Acquirer and Issuer processor connections. Resolve common issues. Drive the technical relationship forward by collaborating with commercial colleagues and maintaining the highest relationship management skills. Additional Responsibilities: Provide support to acquirers, network to network partners, issuers, and processors. Research complex situations and support participants with operations. Support business development teams to expand acceptance, onboarding new franchises, issuers, acquirers, processors, and software vendors on the network; assist with contract negotiation and due diligence. Support participants through the semi-annual release process. Manage and coordinate certification. Ensure participants are in compliance with operating rules and regulations. Engage participants to support network initiatives. Analyze end-to-end transaction processing, troubleshoot issues and acceptance complaints, and support issuer launches. Mentor team members, execute department initiatives, and lead the department to ensure processes and projects are well documented to meet auditing requirements. Note: Two hires are needed, one focused on Southern Europe and another European (French, Spanish) or a candidate without language requirements will focus on Middle East & Africa partner partners. #J-18808-Ljbffr
Payments Technical Account Manager employer: ZipRecruiter
Contact Detail:
ZipRecruiter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payments Technical Account Manager
✨Tip Number 1
Familiarize yourself with the payments ecosystem, especially focusing on the technical aspects of payment processing. Understanding how acquirers and issuers interact will give you a significant edge in discussions with potential clients.
✨Tip Number 2
Brush up on your data analysis skills, particularly in relation to payment acceptance gaps. Being able to analyze and present data effectively will demonstrate your ability to support strategic clients in their projects.
✨Tip Number 3
Network with professionals in the payments industry, especially those who have experience in Southern Europe. Building relationships can provide insights into the market and may lead to referrals or recommendations.
✨Tip Number 4
Prepare to discuss your experience in troubleshooting and resolving technical issues. Be ready to share specific examples of how you've successfully managed client relationships and driven technical projects forward.
We think you need these skills to ace Payments Technical Account Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Payments Technical Account Manager position. Understand the key responsibilities and required skills, especially the focus on Southern Europe and the importance of technical relationship management.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience you have in payments, account management, or technical support. Be specific about your achievements and how they relate to the responsibilities listed in the job description.
Showcase Language Skills: If you are fluent in French or Spanish, make sure to highlight this prominently in your application. Mention any relevant experiences where you used these languages in a professional context, as it is a key requirement for the role.
Tailor Your Application: Customize your cover letter to reflect your understanding of the company's goals and how you can contribute to their success. Use specific examples from your past work that align with the tasks mentioned in the job description, such as troubleshooting payment issues or supporting business development.
How to prepare for a job interview at ZipRecruiter
✨Showcase Your Technical Knowledge
Make sure to highlight your understanding of payment systems and technical account management. Be prepared to discuss specific technologies you've worked with and how they relate to the role.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've resolved complex issues in previous roles. Discuss your approach to troubleshooting and how you analyze data to identify gaps in payment acceptance.
✨Highlight Relationship Management Experience
Since this role involves maintaining relationships with various stakeholders, share experiences where you've successfully collaborated with commercial teams or managed client relationships.
✨Research the Company and Its Ecosystem
Familiarize yourself with the company's position in the payments ecosystem. Understanding their products, services, and market challenges will help you align your answers with their business needs.
