Customer Assistant

Customer Assistant

Stoke-on-Trent Part-Time No home office possible
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At a Glance

  • Tasks: Assist customers, restock shelves, and maintain store cleanliness.
  • Company: Join Lidl, a collaborative and determined retail leader.
  • Benefits: Earn £12.75 - £13.65 per hour, enjoy 30-35 days holiday, and receive a 10% discount.
  • Why this job: Dynamic role with opportunities for growth and a supportive team culture.
  • Qualifications: No prior experience needed; just bring your enthusiasm and teamwork spirit.
  • Other info: Flexible part-time hours with extra pay for bank holidays and night shifts.

Location: Store - Hardingswood Road ST7 1EF Kidsgrove

Contract: Part Time

Experience Level: Entry level

Employment Area: Store

Reference Number: 547819

Summary:

  • £12.75 - £13.65 per hour
  • 20 to 30 hour contract
  • 30-35 days' holiday (pro rata)
  • 10% in-store discount
  • Pension scheme

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you.

As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.

In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.

We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you...

Customer Assistant employer: Lidl Careers

Lidl is an exceptional employer, offering a vibrant work culture where collaboration and determination thrive. As a Customer Assistant at our Hardingswood Road store in Kidsgrove, you'll enjoy competitive pay, generous holiday entitlement, and a supportive environment that fosters personal growth and career progression. With additional perks like in-store discounts and a pension scheme, Lidl is committed to ensuring that every team member feels valued and empowered.
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Contact Detail:

Lidl Careers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Assistant

✨Tip Number 1

Familiarise yourself with Lidl's values and culture. Understanding what makes us tick will help you connect with the team during your interview and show that you're a great fit for our collaborative environment.

✨Tip Number 2

Prepare to discuss your customer service experience, even if it's informal. Think of examples where you've gone the extra mile for someone, as this aligns perfectly with our commitment to excellent customer service.

✨Tip Number 3

Show enthusiasm for the role by being ready to talk about why you want to work at Lidl specifically. Mention aspects like our competitive pay, benefits, and opportunities for progression that excite you.

✨Tip Number 4

Be prepared to demonstrate your ability to work in a fast-paced environment. Share any experiences where you've had to multitask or adapt quickly, as this is key to thriving as a Customer Assistant.

We think you need these skills to ace Customer Assistant

Customer Service Skills
Communication Skills
Teamwork
Time Management
Attention to Detail
Problem-Solving Skills
Adaptability
Basic Cash Handling
Organisational Skills
Ability to Work in a Fast-Paced Environment
Sales Skills
Physical Stamina
Positive Attitude

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Customer Assistant position. Tailor your application to highlight how your experiences align with these requirements.

Craft a Strong CV: Create a CV that showcases your relevant experience, even if it's from previous jobs or volunteer work. Emphasise customer service skills, teamwork, and any retail experience you may have.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work at Lidl and how you can contribute to their team culture.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Lidl Careers

✨Show Your Team Spirit

As a Customer Assistant, teamwork is key. Be prepared to discuss examples of how you've collaborated with others in previous roles or during your studies. Highlight your ability to pitch in and support your colleagues.

✨Demonstrate Customer Focus

Lidl values excellent customer service. Think of specific instances where you went above and beyond for a customer, whether in retail or another setting. This will show your commitment to providing great service.

✨Be Ready for a Dynamic Role

The job involves various tasks, from restocking shelves to operating tills. During the interview, express your enthusiasm for a role that keeps you on your toes and your willingness to adapt to different responsibilities.

✨Discuss Your Availability

Since the position is part-time, be clear about your availability. Mention any flexibility you have, especially for bank holidays or night shifts, as this can make you a more attractive candidate.

Customer Assistant
Lidl Careers
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