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For Companies At a Glance
- Tasks: Manage the box office team and enhance customer service experiences.
- Company: Kings Place is a vibrant arts venue known for innovative programming and community engagement.
- Benefits: Enjoy flexible working options, a supportive team environment, and opportunities for personal growth.
- Why this job: Join a passionate team dedicated to creating unforgettable live experiences and fostering community connections.
- Qualifications: No specific qualifications required; enthusiasm and a passion for the arts are key!
- Other info: Be part of a registered charity that champions the power of the arts in society.
The predicted salary is between 28800 - 43200 £ per year.
How would you like to hone your management and customer service skills as part of ‘that most adventurous and forward-thinking of London’s venues’? Join the Kings Place Visitor Services team and support our box office team to deliver an exceptional audience experience for ‘some of the most innovative programming on the British music scene’. Kings Place is an adventurous music and arts venue with an ambition to inspire local community and promote the power of the arts in our society. Its venues enable learning, discovery, debate and experiences that are powerfully intimate, enabling human connection between artists and audiences.
The dedicated and supportive team programmes a series of festivals and events, developing cross-arts collaborations and artistic relationships that deliver unforgettable live experiences. The award-winning concert series, Unwrapped, is our flagship programme, exploring big ideas and overarching themes across the year. Kings Place is also the UK’s home of live podcasting as creators and hosts of the London Podcast Festival. Run as a registered charity under the name of Kings Place Music Foundation, it does not receive regular public funding. Income is generated through ticket sales, donations, grants, and the staging of world-class conferences and events.
The Role We are recruiting for a Visitor...
Visitor Services Manager - Box Office employer: KINGS PLACE MUSIC FOUNDATION
Contact Detail:
KINGS PLACE MUSIC FOUNDATION Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Visitor Services Manager - Box Office
✨Tip Number 1
Familiarise yourself with Kings Place's programming and events. Understanding their unique offerings, like the Unwrapped concert series and the London Podcast Festival, will help you demonstrate your passion for the arts and how you can enhance the audience experience.
✨Tip Number 2
Network with current or former employees of Kings Place. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Showcase your customer service skills through real-life examples. Prepare to discuss specific situations where you've successfully managed customer interactions, especially in a fast-paced environment, as this role heavily relies on excellent visitor services.
✨Tip Number 4
Research the charity aspect of Kings Place Music Foundation. Understanding their funding model and community engagement initiatives will allow you to align your values with theirs, making you a more attractive candidate for the Visitor Services Manager position.
We think you need these skills to ace Visitor Services Manager - Box Office
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Visitor Services Manager position. Tailor your application to highlight relevant experience in management and customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the arts and your understanding of Kings Place's mission. Mention specific experiences that demonstrate your ability to enhance audience experiences and manage a team effectively.
Highlight Relevant Experience: In your CV, focus on previous roles that involved customer service and management. Use quantifiable achievements to illustrate how you have successfully improved services or led teams in past positions.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-formatted and professional.
How to prepare for a job interview at KINGS PLACE MUSIC FOUNDATION
✨Show Your Passion for the Arts
Make sure to express your enthusiasm for the arts and music scene during the interview. Kings Place is all about inspiring the community through innovative programming, so sharing your personal experiences or favourite events can help demonstrate your genuine interest.
✨Highlight Customer Service Experience
As a Visitor Services Manager, you'll need to excel in customer service. Be prepared to discuss specific examples from your past roles where you successfully handled customer inquiries or resolved issues, showcasing your ability to create exceptional audience experiences.
✨Demonstrate Management Skills
Kings Place values strong leadership. Prepare to talk about your management style and provide examples of how you've led teams in the past. Discuss any relevant experience in training staff or improving team performance, as this will be crucial for the role.
✨Research Kings Place and Its Programming
Familiarise yourself with Kings Place's events, festivals, and their flagship programme, Unwrapped. Being knowledgeable about their offerings will not only impress the interviewers but also allow you to ask insightful questions, showing your commitment to the role.
