Human Resources Officer (Multilingual)
Human Resources Officer (Multilingual)

Human Resources Officer (Multilingual)

Full-Time 36000 - 60000 £ / year (est.) No home office possible
J

At a Glance

  • Tasks: Join our HR team to support employee relations and drive a high-performance culture.
  • Company: Julius Rutherfoord & Co is a top B2B cleaning company in London, trusted by major clients.
  • Benefits: Enjoy a full-time role with a supportive team and opportunities for professional growth.
  • Why this job: Be part of a dynamic environment where your HR skills can make a real impact.
  • Qualifications: Experience in HR roles and knowledge of TUPE regulations are essential; CIPD Level 5 preferred.
  • Other info: Fluency in Spanish or Portuguese is a plus; we value diversity and inclusion.

The predicted salary is between 36000 - 60000 £ per year.

Company Overview: Julius Rutherfoord & Co is a leading B2B contract cleaning company based in London, specialising in providing high-quality cleaning services to commercial facilities. Some of our clients include Freshfields, the QEII Centre, and Battersea Dogs & Cats Home. Our dedication to excellence and customer satisfaction has established us as a trusted partner for businesses across various industries. We are committed to delivering superior cleaning solutions tailored to the unique needs of each client.

Job Purpose: To deliver a professional and responsive HR service to the business. Working as part of a proactive and responsive HR team to provide pragmatic, creative and business focused HR solutions and recommendations across the Company. To build and develop relationships with managers and employees at all levels and to provide support and guidance on a range of HR matters, specifically employee relations, and share best practice throughout the Company.

Principal Duties and Responsibilities:

  • Employee Relations: Deliver a customer-focused HR service covering all aspects of the employee lifecycle, including terms and conditions, employee relations, and legislative compliance. Arrange and conduct disciplinary, grievance, and other hearings, ensuring timely and accurate documentation. Manage employee absences, including maternity and long-term sickness, liaising with Occupational Health as required. Maintain and regularly update the Employee Relations (ER) tracker. Ensure HR policies and procedures are up to date and effectively implemented across the business. Lead on TUPE processes, including administration, consultation, and addressing related queries. Support and deliver training for managers and office-based staff on HR processes and best practices. Uphold equal opportunities and diversity legislation in all HR activities.
  • Building a High-Performance Culture: Act as a trusted advisor to employees and management, offering guidance on HR policies and practices to drive positive people outcomes. Collaborate with managers to support people decisions and provide HR updates during departmental meetings. Work closely with the broader HR team to deliver consistent and effective service across the business. Oversee internal training platforms and employee benefit systems, including updates and content management.
  • Ad Hoc: Monitor employee retention issues and provide insights and recommendations through data analysis and feedback from exit interviews. Support the DBS checking process, ensuring full compliance with regulatory requirements. Maintain accurate and up-to-date records of employee right-to-work documentation and manage follow-up for expiring documents. Provide cover for HR Coordinators during absences or holidays.

Qualifications, Experience and Technical Knowledge: Proven experience in a similar HR Officer or HR Advisor role. Strong knowledge and practical experience with TUPE regulations. Demonstrated ability in managing disciplinary and grievance cases. Solid understanding of current HR and employment legislation. CIPD Level 5 qualification (preferred).

Behavioural Skills: Fluent in Spanish or Portuguese (desirable). Proactive and solution-focused approach. Excellent attention to detail and organisational skills. Strong prioritisation skills with the ability to work independently. Approachable and empathetic, with the ability to support staff sensitively and professionally. Collaborative team player with a willingness to support others. High level of integrity and commitment to confidentiality. Clear and effective communicator, both written and verbal. Strong rapport-building abilities with staff at all levels. Excellent time management and reporting skills. Confident decision-maker with strong problem-solving capabilities. Comfortable working in a fast-paced, dynamic environment. Proficient in MS Office and HRIS systems.

This is a full-time, Monday-to-Friday role based mainly at our Battersea head office. Julius Rutherfoord is an Equal Opportunity Employer and welcomes all applicants.

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Contact Detail:

Julius Rutherfoord & Co Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Human Resources Officer (Multilingual)

✨Tip Number 1

Familiarise yourself with TUPE regulations, as this is a key aspect of the role. Understanding the nuances of these regulations will not only help you in interviews but also demonstrate your commitment to the HR field.

✨Tip Number 2

Brush up on your employee relations skills, particularly around managing disciplinary and grievance cases. Being able to discuss real-life scenarios or case studies during your conversations can set you apart from other candidates.

✨Tip Number 3

Showcase your multilingual abilities, especially if you speak Spanish or Portuguese. Highlighting your language skills can be a significant advantage, as it aligns with the company's diverse workforce and client base.

✨Tip Number 4

Prepare to discuss how you would build relationships with managers and employees at all levels. Think of examples where you've successfully collaborated with teams or improved HR processes, as this will resonate well with the hiring team.

We think you need these skills to ace Human Resources Officer (Multilingual)

Employee Relations Management
Knowledge of TUPE Regulations
Disciplinary and Grievance Handling
Understanding of HR and Employment Legislation
CIPD Level 5 Qualification
Fluency in Spanish or Portuguese
Proactive Problem-Solving
Attention to Detail
Organisational Skills
Prioritisation Skills
Empathy and Sensitivity
Team Collaboration
Integrity and Confidentiality
Effective Communication Skills
Rapport-Building
Time Management
Reporting Skills
Decision-Making
Adaptability in Fast-Paced Environments
Proficiency in MS Office
Experience with HRIS Systems

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant HR experience, particularly in employee relations and TUPE regulations. Use specific examples that demonstrate your problem-solving skills and ability to manage disciplinary cases.

Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your multilingual skills, especially if you speak Spanish or Portuguese, and explain how they can benefit the HR team at Julius Rutherfoord.

Highlight Relevant Qualifications: If you have a CIPD Level 5 qualification or any other relevant certifications, make sure to mention them prominently. This will show your commitment to professional development in HR.

Showcase Soft Skills: In your application, emphasise your interpersonal skills, such as being approachable and empathetic. Provide examples of how you've built relationships with employees and management in previous roles.

How to prepare for a job interview at Julius Rutherfoord & Co

✨Showcase Your Multilingual Skills

Since the role requires fluency in Spanish or Portuguese, be sure to highlight your language skills during the interview. Share examples of how you've used these languages in a professional setting, especially in HR contexts.

✨Demonstrate Your Knowledge of TUPE Regulations

Given the importance of TUPE processes in this role, prepare to discuss your experience with these regulations. Be ready to provide specific examples of how you've managed TUPE situations in the past and the outcomes of those experiences.

✨Emphasise Your People Skills

This position requires strong interpersonal skills. Prepare to discuss how you've built relationships with employees and management in previous roles. Use examples that showcase your approachability and ability to handle sensitive situations.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios related to employee relations, disciplinary actions, or grievance handling, and be ready to explain how you would approach these situations.

Human Resources Officer (Multilingual)
Julius Rutherfoord & Co
J
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