Head of Provider Integration and Performance

About The Role
Team – Clinical Leadership Team
Working Pattern – Hybrid – 2 days per week in any of the Vitality offices (Bournemouth, London or Stockport). Full time hours.
We are happy to discuss flexible working!
Top 3 skills needed for this role:

• Proven track record leading successful change initiatives/projects/programmes
• Experience leading functions from both a people and strategy perspective
• Experience in procurement and contractual development within a PMI/Healthcare environment

About this role:
This role leads strategic initiatives in secondary care to enhance quality and value for members, overseeing provider performance, aligning internal business needs, and collaborating with providers on clinical, administrative, and service improvements. It requires experience in project design, procurement, and delivery within private healthcare or insurance, along with a strong understanding of the PMI market. The ideal candidate is proactive, data-driven, and confident in communicating across all levels of the organisation. They should be comfortable working with legal teams on contracts, managing diverse teams, and delivering results in a fast-paced environment. Regular travel across UK offices and hospital sites, typically fortnightly, is expected.
Key actions:

• Lead strategic projects to improve member outcomes and inform provider strategy
• Manage strategic development from design to implementation and maintenance when projects move to BAU
• Innovate internal processes and technology to meet customer needs
• Drive business delivery by setting strategy and objectives for direct reports, overseeing performance, and communicating outcomes to stakeholders.
• Drive innovation and performance by collaborating with trusted third parties to meet business needs and support strategic goals
• Develop procurement and contractual documentation with legal and clinical teams to meet business and member needs, ensuring quality and commercial outcomes
• Oversee performance and strategy, collaborating with provider colleagues to address issues using technological and engagement methods.
• Engage healthcare facilities, consultant bodies, and industry influencers to maintain relations, drive supplier performance, and collaborate on projects to improve member experiences and manage costs.
• Provide data-driven insights to all business levels, ensuring they meet stakeholder needs and are used to engage providers and internal teams for better outcomes. Develop tools and models for colleague teams to drive improvements.
• Collaborate with clinical and healthcare management functions and other internal stakeholders on projects and developments.
• Partner with clinical policy teams to review initiative performance and drive clinical engagement.
• Deputise for the Provider Management Director and CCD as needed.

What do you need to thrive?

• Previous experience (>2 years) of strategic management at a senior level.
• Experience of procurement and contractual development. within a PMI/Healthcare environment.
• Previous experience of leading functions from both a people and strategy perspective.
• Track record of leading successful change initiatives/projects/programmes.
• The ability to interpret and present complex data.
• The ability to successfully present ideas and initiatives to others using a variety of tools and methods.
• Experience in engaging with and influencing internal and external organisations at all levels.

So, what’s in it for you?

• Bonus Schemes – A bonus that regularly rewards you for your performance
• A pension of up to 12%– We will match your contributions up to 6% of your salary
• Our award-winning Vitality health insurance – With its own set of rewards and benefits
• Life Assurance – Four times annual salary

These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities!
If you are successful in your application and join us at Vitality, this is our promise to you, we will:

• Help you to be the healthiest you’ve ever been.
• Create an environment that embraces you as you are and enables you to be your best self.
• Give you flexibility on how, where and when you work.
• Help you advance your career by playing you to your strengths.
• Give you a voice to help our business grow and make Vitality a great place to be.
• Give you the space to try, fail and learn.
• Provide a healthy balance of challenge and support.
• Recognise and reward you with a competitive salary and amazing benefits.
• Be there for you when you need us.
• Provide opportunities for you to be a force for good in society.

We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.

About The Company
We\’re really excited to announce that we have recently been awarded \”Top 10 Best Places To Work\” in The Sunday Times Awards 2024!

Diversity & Inclusion
At Vitality, we’re committed to diversity and inclusion because it’s good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives.
Vitality’s approach to sustainability
Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page.
If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early.