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- Tasks: Lead a team to deliver top-notch disrepair services in social housing.
- Company: Join a dynamic company focused on improving community living standards.
- Benefits: Enjoy a competitive salary, car allowance, and opportunities for growth.
- Why this job: Make a real impact in people's lives while developing your leadership skills.
- Qualifications: Experience in repairs and maintenance, with strong leadership and communication skills required.
- Other info: Based in Croydon, this is a permanent role with a focus on customer satisfaction.
The predicted salary is between 40000 - 46000 £ per year.
Location: South London/Surrey
Contract Type: Perm
Salary: £50,000 - £55,000 + Car Allowance
Overview: We are seeking an experienced and dynamic Disrepair Manager to oversee and deliver effective disrepair and reactive maintenance services within a social housing contract. Based out of the Croydon office, you will be responsible for leading multidisciplinary teams to ensure high-quality service delivery, compliance, and customer satisfaction.
Key Responsibilities:
- Lead and manage a team of Supervisors, Administrators, Planners, and Operatives to deliver a responsive and efficient disrepair service.
- Oversee and continuously improve customer satisfaction across the contract, ensuring service excellence.
- Review and manage large multi-trade repair jobs to ensure accurate scheduling, correct trade allocation, and appropriate timeframes.
- Collaborate with the Commercial team to monitor and resolve invoicing issues that may impact contract profitability.
- Ensure all operations are conducted in full compliance with Health and Safety standards and internal operating frameworks.
- Contribute to the strategic planning and execution of maintenance works in alignment with contract expectations and budgetary constraints.
Person Specification:
- Significant experience in the Repairs and Maintenance sector, particularly within social housing.
- Demonstrable success in managing large-scale maintenance contracts and diverse teams, including both direct labour and supply chain partners.
- Proven ability to manage and enforce Health and Safety protocols and regulations.
- Strong commercial awareness with experience managing budgets, profit/loss margins, and invoicing issues.
- Exceptional organisational and leadership skills, with the ability to motivate teams and influence stakeholders at all levels.
- Excellent communication and problem-solving abilities, with a focus on delivering results and improving resident satisfaction.
- Full UK driving licence is essential.
Disrepair Manager employer: Regen Solutions
Contact Detail:
Regen Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Disrepair Manager
✨Tip Number 1
Familiarise yourself with the specific challenges and regulations in the social housing sector. Understanding the nuances of disrepair management in this context will help you demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the Repairs and Maintenance sector, especially those who have experience in social housing. Attend industry events or join relevant online forums to build connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed large-scale maintenance contracts. Highlight your leadership skills and how you've improved customer satisfaction in previous roles to make a strong impression.
✨Tip Number 4
Stay updated on the latest Health and Safety regulations and best practices in the industry. Being knowledgeable about compliance will not only boost your confidence but also show potential employers that you prioritise safety in your management approach.
We think you need these skills to ace Disrepair Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the Repairs and Maintenance sector, particularly within social housing. Emphasise your leadership skills and any relevant achievements in managing large-scale maintenance contracts.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the key responsibilities of the Disrepair Manager role. Mention your experience with multidisciplinary teams and your approach to improving customer satisfaction and compliance with Health and Safety standards.
Showcase Relevant Skills: In your application, clearly outline your commercial awareness and experience with budget management. Provide examples of how you've successfully resolved invoicing issues or improved service delivery in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a managerial position.
How to prepare for a job interview at Regen Solutions
✨Showcase Your Leadership Skills
As a Disrepair Manager, you'll be leading a diverse team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past, particularly in the Repairs and Maintenance sector.
✨Demonstrate Your Commercial Awareness
Highlight your experience with budgets and profit margins. Be ready to discuss specific instances where you've resolved invoicing issues or improved contract profitability, as this is crucial for the role.
✨Emphasise Health and Safety Knowledge
Given the importance of Health and Safety in this role, ensure you can articulate your understanding of relevant protocols and regulations. Share examples of how you've enforced these standards in previous positions.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare to discuss how you would handle specific challenges related to disrepair services, such as managing large multi-trade repair jobs or improving customer satisfaction.
