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- Tasks: Join our team as an Internal Sales Representative, managing customer quotes and providing top-notch service.
- Company: Be part of a dynamic company in Warrington focused on seamless customer experiences.
- Benefits: Enjoy a competitive salary, commission opportunities, and excellent benefits in a supportive environment.
- Why this job: This role offers growth in sales and customer service within a fast-paced, collaborative culture.
- Qualifications: Previous telesales experience and strong communication skills are essential; B2B experience is a plus.
- Other info: We're an equal opportunities employer, welcoming diverse applicants to join our vibrant team.
The predicted salary is between 15600 - 21600 £ per year.
We are looking for a dynamic and customer-focused Internal Sales & Customer Service Representative to join our client’s team in Warrington. This is a pivotal role, acting as the key link between customers, internal teams, and the field sales organisation, ensuring a seamless service experience across all business channels and product segments.
Key Responsibilities:
- Create and manage customer quotations in line with pricing procedures.
- Provide accurate product information to customers and liaise with technical sales when required.
- Work closely with field sales to generate and fulfil demand opportunities.
- Gather and share market intelligence on customer and competitor activity.
- Achieve sales and margin targets for assigned accounts.
- Build and maintain strong relationships with key customer contacts.
- Support product campaigns and follow up with customers for potential orders.
- Handle inbound customer queries and provide excellent service.
- Contact lapsed customers.
- Ensure compliance with Health & Safety policies.
- Carry out any additional duties as assigned by the line manager.
Skills & Experience Required:
- Previous experience in telesales, including upselling, cross-selling, and price/product negotiations.
- Experience selling products.
- B2B sales experience with repeat customers and account management.
- Experience working in a target-driven environment.
- Strong communication and relationship-building skills.
- Proficiency in Microsoft Office (Outlook, Excel, Word).
- Knowledge of SAP systems (SAP R3, SAP CRM, SAP CIC) is an advantage.
Personal Attributes:
- Professional and confident communicator.
- Self-motivated and results-driven.
- Organised with excellent attention to detail.
- Team player with a proactive approach.
Salary: £26,000 basic. Commission is £3,000 per annum at 100% target achievement, paid quarterly with the potential to double this if the target achievement is exceeded. Excellent benefits.
This is an excellent opportunity for someone with a passion for sales and customer service to grow within a fast-paced, supportive environment. If you're interested, please get in touch today!
New Ventures Recruitment Ltd is an equal opportunities employer and is acting as a recruitment agency in relation to this vacancy.
Internal Sales Representative employer: New Ventures Recruitment
Contact Detail:
New Ventures Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Representative
✨Tip Number 1
Familiarise yourself with the products and services offered by the company. Understanding the specifics will help you engage more effectively with potential customers and demonstrate your knowledge during interviews.
✨Tip Number 2
Brush up on your telesales techniques, especially upselling and cross-selling strategies. Being able to showcase your skills in these areas can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 4
Prepare for potential role-play scenarios during the interview process. Practising how to handle customer queries and objections can demonstrate your readiness for the internal sales environment.
We think you need these skills to ace Internal Sales Representative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in telesales, B2B sales, and account management. Use specific examples that demonstrate your ability to meet sales targets and build customer relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and customer service. Mention how your skills align with the key responsibilities of the Internal Sales Representative role and express your enthusiasm for the opportunity.
Highlight Relevant Skills: In your application, emphasise your proficiency in Microsoft Office and any experience with SAP systems. Also, showcase your strong communication skills and ability to work in a target-driven environment.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This can help keep you on the radar of the hiring team.
How to prepare for a job interview at New Ventures Recruitment
✨Know Your Product Inside Out
Make sure you have a solid understanding of the products you'll be selling. Be prepared to discuss their features, benefits, and how they compare to competitors. This will help you answer customer queries confidently and demonstrate your expertise.
✨Showcase Your Sales Experience
Highlight your previous experience in telesales and account management during the interview. Be ready to share specific examples of how you've successfully upsold or cross-sold products, as well as how you've met or exceeded sales targets.
✨Demonstrate Strong Communication Skills
As an Internal Sales Representative, effective communication is key. Practice articulating your thoughts clearly and concisely. Be prepared to engage in role-play scenarios where you might need to handle customer objections or inquiries.
✨Prepare Questions for the Interviewer
Show your interest in the role by preparing thoughtful questions for the interviewer. Ask about the team dynamics, sales strategies, or how success is measured in the position. This not only demonstrates your enthusiasm but also helps you assess if the company is the right fit for you.
