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- Tasks: As a Front Desk Night Agent, you'll ensure guests have a fantastic experience during their stay.
- Company: Join Virgin Hotels, where we prioritise fun and personal growth for our team.
- Benefits: Enjoy birthday leave, extra holiday days, early pay access, and discounts across Virgin brands.
- Why this job: This role offers a vibrant culture, opportunities for learning, and a chance to make a difference.
- Qualifications: No specific qualifications required; just bring your enthusiasm and a passion for hospitality!
- Other info: Participate in social events and volunteer days to support causes you care about.
The predicted salary is between 24000 - 36000 £ per year.
Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better; this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new or had fun working that day.
Why work with Virgin Hotels: Because it is fun, of course! But we appreciate that fun isn't always enough - what else is in it for you?
- A paid day off for your birthday
- An extra day added to your holiday allowance each year you work with us (up to 33 days)
- Company Sick Pay
- Generous family-friendly policies and allowances
- 4 x your salary life assurance policy
- Wagestream - access your pay early!
- Lots of social events throughout the year, where we can get together and have a good time
- Paid leave to volunteer to spend time with the causes closest to your heart, for every teammate
- Teammate discounts at Virgin Hotels and 20 other Virgin brands
- Training and development including apprenticeships
- Teammate meals and drinks provided
- Quarterly Annual Employee Awards and Recognition
- Employee Assistance Program that includes health and well-being advice and support
Your mission: Should you choose to accept it...
Front Desk Night Agent employer: Virgin Hotels Edinburgh
Contact Detail:
Virgin Hotels Edinburgh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Night Agent
✨Tip Number 1
Familiarise yourself with Virgin Hotels' values and culture. Understanding what makes them unique will help you connect with the team during your interview and show that you're genuinely interested in being part of their fun and supportive environment.
✨Tip Number 2
Highlight your customer service skills and any relevant experience in hospitality. As a Front Desk Night Agent, you'll be the first point of contact for guests, so demonstrating your ability to create a welcoming atmosphere is crucial.
✨Tip Number 3
Prepare to discuss how you handle challenging situations. Night shifts can bring unexpected challenges, so sharing examples of how you've successfully managed difficult scenarios will showcase your problem-solving abilities.
✨Tip Number 4
Network with current or former employees of Virgin Hotels if possible. They can provide valuable insights into the company culture and the role, which can help you tailor your approach and stand out during the selection process.
We think you need these skills to ace Front Desk Night Agent
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Virgin Hotels' values and mission. Highlight how your personal values align with their focus on fun, teamwork, and guest satisfaction in your application.
Tailor Your CV: Make sure your CV reflects relevant experience for the Front Desk Night Agent role. Emphasise any customer service experience, night shift work, or skills that demonstrate your ability to handle various situations during night hours.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific reasons why you want to work at Virgin Hotels and how you can contribute to their mission of making everyone feel better.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Virgin Hotels Edinburgh
✨Show Your Enthusiasm
Make sure to express your passion for the hospitality industry and your excitement about the role. Companies like Virgin Hotels value team members who are genuinely enthusiastic about creating a positive experience for guests.
✨Highlight Your Customer Service Skills
As a Front Desk Night Agent, you'll be the first point of contact for guests. Be prepared to share specific examples of how you've handled customer inquiries or resolved issues in previous roles, showcasing your ability to provide excellent service.
✨Demonstrate Team Spirit
Virgin Hotels emphasises teamwork and camaraderie. Share experiences that illustrate your ability to work well with others, contribute to a fun work environment, and support your teammates, as this aligns with their company culture.
✨Prepare Questions About Company Culture
Show your interest in the company by preparing thoughtful questions about their culture and values. Ask about their social events, training opportunities, and how they ensure that everyone leaves feeling better, which reflects your alignment with their mission.
