At a Glance
- Tasks: Assist holidaymakers with bookings and queries while converting enquiries into sales.
- Company: Join a dynamic team in a modern office located in Canary Wharf, London.
- Benefits: Enjoy a competitive salary, uncapped commission, and clear career progression.
- Why this job: Be part of a supportive, international culture that values communication and service.
- Qualifications: Fluent in Danish and English, with sales or customer service experience preferred.
- Other info: Hybrid role with flexible shifts, including weekdays and one weekend day every other week.
The predicted salary is between 26700 - 30000 £ per year.
Danish Speaking Inbound Sales & Customer Service Agent Hybrid (Office in Canary Wharf, London)
£26,700 + Uncapped Commission
Full-Time | Temp to Perm
We are recruiting a fluent Danish speaker to join a growing sales and customer service team on a temporary-to-permanent basis. This is a hybrid role after training, based from modern offices in Canary Wharf.
You will be taking inbound calls from holidaymakers across Europe - helping with bookings, handling queries, and converting enquiries into sales. If you are a natural communicator with a flair for service and upselling, this one is for you!
What’s on offer:
- Base salary of £26,700
- Uncapped commission (OTE £1,500+ per year)
- Clear progression routes
- Full training provided
- Supportive, international team culture
What you’ll need:
- Fluent Danish and English
- Great phone manner and a love for helping people
- Previous experience in sales or customer service
- Ability to multitask in a fast-paced environment
Shifts include weekdays and one weekend day every other week (with a day off in lieu).
Ready to join a vibrant, forward-thinking team? Apply now and take the next step in your career!
DANISH Inbound Sales & Customer Service Agent employer: Team Jobs - Commercial
Contact Detail:
Team Jobs - Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DANISH Inbound Sales & Customer Service Agent
✨Tip Number 1
Familiarise yourself with the travel industry and common customer queries. This will help you sound knowledgeable during interviews and demonstrate your passion for the role.
✨Tip Number 2
Practice your Danish and English communication skills, especially over the phone. Role-playing common customer scenarios can boost your confidence and improve your phone manner.
✨Tip Number 3
Research StudySmarter and our company culture. Understanding our values and mission will allow you to align your answers with what we’re looking for in a candidate.
✨Tip Number 4
Prepare examples of your previous sales or customer service experiences. Highlighting specific situations where you successfully upsold or resolved customer issues will make you stand out.
We think you need these skills to ace DANISH Inbound Sales & Customer Service Agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your fluency in Danish and English, as well as any relevant experience in sales or customer service. Use specific examples to demonstrate your skills in communication and upselling.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping people and your ability to thrive in a fast-paced environment. Mention why you are interested in this role and how your previous experiences make you a great fit.
Highlight Relevant Skills: In your application, emphasise your phone manner and ability to multitask. Provide examples of how you've successfully handled customer queries or converted enquiries into sales in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a customer-facing role.
How to prepare for a job interview at Team Jobs - Commercial
✨Showcase Your Language Skills
Since the role requires fluent Danish and English, be prepared to demonstrate your language proficiency during the interview. You might be asked to switch between languages or handle a mock customer call, so practice speaking clearly and confidently in both languages.
✨Highlight Relevant Experience
Make sure to discuss any previous experience you have in sales or customer service. Share specific examples of how you've successfully handled customer queries or converted enquiries into sales, as this will show your potential employer that you can excel in this role.
✨Demonstrate Your Communication Skills
As a natural communicator, it's essential to convey your ability to connect with customers. During the interview, focus on your phone manner and how you approach customer interactions. Use examples to illustrate your flair for service and upselling.
✨Prepare for a Fast-Paced Environment
The job involves multitasking in a busy setting, so be ready to discuss how you manage your time and priorities. Think of instances where you've successfully juggled multiple tasks and maintained a high level of service, as this will reassure the interviewer of your capability to thrive in their dynamic team.