Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide IT support and manage systems like Active Directory and Microsoft 365.
- Company: Join a top-tier client known for impactful IT projects and a skilled tech team.
- Benefits: Enjoy flexible working options after three months and a collaborative work environment.
- Why this job: Be part of exciting projects while enhancing your skills in cloud technologies.
- Qualifications: Experience in 2nd/3rd line IT support and strong communication skills are essential.
- Other info: Must be based in the UK and eligible to pass a security check.
The predicted salary is between 36000 - 60000 £ per year.
A top-tier client of ours is on the lookout for a sharp, hands-on Support Engineer to join their experienced tech team. If you're someone who enjoys solving technical problems and being part of impactful IT projects, this could be a great fit.
You will be providing day-to-day support to users while also contributing to a wide range of projects built around Microsoft and cloud-based platforms.
Your day-to-day:
- Supporting and managing systems like Active Directory, Microsoft 365, Windows Server, Intune, and general security tools
- Working on technical projects, from upgrades to migrations
- Acting as a go-to for 2nd/3rd line support issues
We’re looking for someone who:
- Has solid experience in a 2nd/3rd line IT support role
- Is keen to grow their skills in Azure, AD, and Intune
- Can work independently in a technical and fast-paced environment
- Communicates clearly and professionally
- Is based in the UK, eligible to work, and able to pass a security check
You MUST have excellent communication skills coupled with the right to work in the UK.
The role is based in the office and will allow for one day working from home after a 3 month period.
Interested? Send your CV over ASAP.
Senior IT Support / Infrastructure Engineer employer: IT Talent Solutions
Contact Detail:
IT Talent Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Support / Infrastructure Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Active Directory, Microsoft 365, and Intune. Having hands-on experience or relevant projects to discuss can really set you apart during the interview.
✨Tip Number 2
Prepare to showcase your problem-solving skills by thinking of examples where you've successfully resolved technical issues in previous roles. Be ready to explain your thought process and the impact of your solutions.
✨Tip Number 3
Since communication is key for this role, practice articulating complex technical concepts in a clear and concise manner. You might even want to do a mock interview with a friend to refine your delivery.
✨Tip Number 4
Research the company and its culture to understand how you can contribute to their team. Tailoring your responses to align with their values and goals can demonstrate your genuine interest in the position.
We think you need these skills to ace Senior IT Support / Infrastructure Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in 2nd/3rd line IT support roles. Emphasise your skills with Active Directory, Microsoft 365, and any cloud-based platforms you've worked with.
Craft a Strong Cover Letter: Write a cover letter that showcases your problem-solving abilities and your enthusiasm for working on impactful IT projects. Mention specific examples of past projects or challenges you've tackled.
Highlight Communication Skills: Since excellent communication is crucial for this role, provide examples in your application that demonstrate your ability to communicate clearly and professionally, especially in technical contexts.
Check Eligibility: Ensure you clearly state your eligibility to work in the UK and your ability to pass a security check. This can be a deciding factor for employers, so don’t overlook it!
How to prepare for a job interview at IT Talent Solutions
✨Showcase Your Technical Skills
Be prepared to discuss your experience with systems like Active Directory, Microsoft 365, and Windows Server. Highlight specific projects you've worked on that demonstrate your hands-on skills and problem-solving abilities.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle real-world IT support scenarios. Think of examples where you've successfully resolved 2nd/3rd line support issues and be ready to explain your thought process.
✨Demonstrate Your Communication Skills
Since excellent communication is a must, practice explaining technical concepts in simple terms. Be clear and professional in your responses, showing that you can effectively communicate with both technical and non-technical users.
✨Express Your Willingness to Learn
The role requires growth in Azure, AD, and Intune. Show enthusiasm for learning new technologies and mention any relevant courses or certifications you are pursuing or plan to pursue.
