Customer service End Point Assessor

End Point Assessor For Customer Services Home based. Mostly remote as managing own diary and then some visits when needed to see the learners Looking for people who can travel to either York, Manchester ,Birmingham, Bolton or Blackburn 6 months contract Full time Monday to Friday Can lead to the contract being extended, or permanent Monday to Friday 9am to 530pm (is flexibility) 45 mins lunch Equipment is provided, laptop, mobile, headsets etc. Job role Carrying out end point assessment activities and making decisions for apprenticeship standards Must have either end point assessing experience or worked as an assessor and as part of the role assisting them and preparing them for end point assessments Conducing these online Can visit in the workplace on the odd occasion and be local to home – expenses paid Planning meetings with apprentices and employers online The role is end-point assessment for customer services Agreeing a plan and schedule for each assessment activity for the end point window Marking in line with grading criteria for the apprenticeship standard and confirming each element has been completed Determine the overall grade for the apprentice based on the combination of performance in all assessment activities Participate in standardisation and training activities Essential requirements for the role Must be Assessor qualified – such as TAQA or A1 or D32/D33 or CAVA Must have been either an end point assessor or an assessor in customer services level 3 and assisted learners with end point Ideally assessed for people in call centres or public services or blue light services – not essential Must have experience as a Manager, Supervisor or Team Leader within Customer service Must have access to a vehicle Salary and Benefits 25 days\’ holiday rising with service and your birthday off. Holiday purchase scheme for those life changing trips and moments. Enhanced Pension Group Life Assurance – 3 x Annual salary Unlimited access to six Smart Health services including a 24/7 virtual GP Health Cash Plan Access to curated wellbeing content and our Employee Assistance Programme Enhanced sick pay Enhanced Maternity/Shared Parental and Adoption packages leave A reward programme and recognition programme and annual awards event Salary £28,382 per Annum (Pro rata for the 6 months)