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- Tasks: Provide technical support for Control Gear and Switchgear products while assisting the sales team.
- Company: Join a dynamic company specializing in electrical control and automation solutions.
- Benefits: Enjoy a competitive salary of £35K - £42K plus benefits, with opportunities for growth.
- Why this job: Be part of a small, dedicated team where your technical skills can shine and make an impact.
- Qualifications: GCSE Maths and English; ONC/HNC in Electrical Engineering preferred but experience is valued.
- Other info: Ideal for recent graduates or those with a background in electrical distribution.
The predicted salary is between 28000 - 36000 £ per year.
Technical Sales Support Engineer/Product Support Engineers Control & Automation £35K – £42K negotiable depending upon experience + benefits. Our Client has a requirement for an office based internal technical support engineer for Control Gear and Switchgear products and solutions, you will require experience and understanding of Electrical Control & Automation components in order to provide technical knowledge to the internal sales team and external customers whilst developing and maintaining customer relationships and promoting products and services to maximise sales opportunities. Ideally you will have knowledge of a wide range of electrical market related products, particularly control panel products or sensor and automation products, including photo electric, inductive, capacitive types and are likely to have strengths in more than one product area. This could be industrial electrical automation including control gear, switchgear, circuit protection, electro mechanical components, connectors, cable management systems, enclosures, and other industrial control & automation components. Office based you are likely to be located Huntingdon, Corby, Kettering, Wellingborough, Northampton, Bedford area in order to commute. As the Technical Support Engineer you will respond to and handle all product technical enquiries for a range of components. You will be required to understand and able to identify the full product range with the ability to offer alternatives if required and advise on the selection of products where possible. You will liaise with Field Sales Engineers and other staff to achieve the branch objectives and sales performance and as is normal in a small and dedicated team environment engage in other duties. In order to be successful you will need technical electrical knowledge, product applications knowledge and commercial awareness. The qualification indicated is likely in order to perform this role, however, candidates able to demonstrate sufficient experience & knowledge would be equally considered. Recent graduates in Electrical Engineering would also be considered. Knowledge and Experience * GCSE Maths and English (or equivalent) * ONC/HNC in Electrical engineering (or equivalent electrical engineering qualification) * Technically competent with a range of electrical equipment and practices. * Good working knowledge of Microsoft Office and data entry systems * Full clean driving licence * Experience in similar sales /customer service environment. * Liaise with Sales Engineers, other branch and sales staff. * Assist with Tele sales and other pro active sales activities. * Experience with an electrical engineering role, or a background in electrical distribution would be an advantage. Post codes used are for advertising purposes only. To register your interest contact us with an up to date CV and we will be pleased to call you for a confidential discussion. To view more of our positions click on the Rise logo at the top of this page. We work across a range of business to business/B2B market sectors including Renewable Energy, Electrical, Control & Automation, Electronic, Renewable Energy, Pneumatic, Hydraulic, Fluid Power, Instrumentation, Engineering services companies, Industrial Consumables, Industrial Components, Capital Equipment, Material Handling, Scientific Equipment, Petrochemical and Utilities. Rise Executive Search & Recruitment Ltd are currently working on a wide range of business to business/B2B sales positions, account management, business development and sales management roles including: Sales Manager, UK Sales Manager, National Sales Manager, Country Manager, Regional Sales Manager, Area Sales Manager, Sales Executive, Senior Sales Executive, National Account Manager, Business Development Manager, Key Account Manager, Account Executive, National Account Executive, Sales Specialist, Global Account Manager, Sales Representative, Territory Sales, Field Sales, Client Relationship Manager, Sales Engineer, Sales Consultant, Technical Sales, Senior Sales Engineer, Export Sales, International Sales, European Sales, Branch Manager, Sales Director, Trainee Sales, Graduate Sales, Telesales, Internal Sales, Office Sales
Technical Support Engineer employer: Rise Executive Search & Recruitment Ltd
Contact Detail:
Rise Executive Search & Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer
✨Tip Number 1
Familiarize yourself with the specific Control & Automation products mentioned in the job description. Understanding the technical specifications and applications of these products will help you engage confidently with both the internal sales team and external customers.
✨Tip Number 2
Network with professionals in the electrical engineering field, especially those who have experience in sales support roles. This can provide you with insights into the industry and potentially lead to referrals or recommendations.
✨Tip Number 3
Brush up on your Microsoft Office skills, particularly Excel and PowerPoint, as these tools are essential for data entry and presenting technical information effectively to the sales team.
✨Tip Number 4
Prepare to discuss your previous experiences in customer service or sales environments during the interview. Highlight how your technical knowledge has helped you resolve customer inquiries or improve sales outcomes.
We think you need these skills to ace Technical Support Engineer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Technical Support Engineer position. Highlight the key responsibilities and required skills, such as knowledge of electrical control and automation components, to tailor your application accordingly.
Tailor Your CV: Customize your CV to emphasize relevant experience in electrical engineering and technical support. Include specific examples of your work with control gear, switchgear, or similar products to demonstrate your expertise.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your background aligns with their needs, particularly your experience in customer service and technical sales support.
Highlight Technical Skills: In your application, be sure to highlight your technical skills and knowledge of Microsoft Office and data entry systems. This will show that you are well-equipped to handle the technical inquiries and support required for the position.
How to prepare for a job interview at Rise Executive Search & Recruitment Ltd
✨Show Your Technical Knowledge
Make sure to brush up on your understanding of Electrical Control & Automation components. Be prepared to discuss specific products, such as control gear and switchgear, and how they relate to the role.
✨Demonstrate Customer Relationship Skills
Since maintaining customer relationships is key, think of examples from your past experiences where you successfully built rapport with clients or resolved their issues effectively.
✨Familiarize Yourself with the Product Range
Understand the full range of products offered by the company, including alternatives and applications. This will help you answer technical inquiries confidently during the interview.
✨Prepare for Team Collaboration Questions
As the role involves liaising with Field Sales Engineers and other staff, be ready to discuss your experience working in a team environment and how you contribute to achieving branch objectives.
