Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team as a Food & Beverage Operative, delivering exceptional customer service.
- Company: Klarent Hospitality operates branded hotels across the UK and Ireland, focusing on talent development.
- Benefits: Enjoy cash incentives, free meals, discounted hotel stays, and opportunities for personal development.
- Why this job: Be part of a friendly team, enhance your skills, and create memorable experiences for guests.
- Qualifications: Passionate, positive attitude, good communication skills, and ability to multitask under pressure.
- Other info: Flexible shifts, including mornings, evenings, and weekends, in a vibrant hotel environment.
Branch: Hilton Edinburgh Carlton
Location: Hilton Edinburgh Carlton, Edinburgh
Salary/Benefits: Competitive Salary
Contract type: Casual
Hours: Full Time
Shift pattern: 5 days from 7
Hours per week: 0
Posted date: 23/04/2025
Closing date: 11/05/2025
Would you like to work for a company that gives you:
- £250, up to £1000 cash incentives when referring a friend to come and join our team - T&Cs apply
- Long service recognition
- Cash bonus and free overnight hotel stays for services from 2 years and up.
Rewards your hard work by offering you the below team benefits when you join us:
- Meals provided whilst on shift
- Sales incentives and initiative rewards
- Discounted / Free use of leisure facilities (Hotel specific)
- Free Car Parking (Hotel specific)
- Stays in our hotels at discounted prices or even free stays in our hotels as one of our rewards & recognition incentives
- Opportunities for your personal development within the Hotel Group Brand Portfolio
- Fully funded apprenticeships (T&Cs apply)
- Annual Holidays entitlements inclusive of Bank Holidays
- Opportunity to buy additional holiday entitlements
- Pension enrolment
Does the below sound like you?
- Passionate and willingness to learn
- Positive attitude and someone who makes our guests smile
- Genuinely friendly and caring
- Enjoys working as part of a team
- Ambitious and hard working
- Good organisational / time management skills
- Resilient, creativity, able to multitask and can work under pressure
- Good command of English language to enable communication with the team
- Good communication and excellent grooming standards
- Ability to work morning, afternoon/evening, and weekends
- Deliver exceptional customer experiences all the time
Klarent Hospitality are recruiting for a Food & Beverage Operative.
We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.
Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.
The Role:
Food & Beverage Operative supports their team in delivering exceptional customer service. Your working areas may vary i.e., F&B Operative may work in the Bar, Restaurant, Breakfast, Room Service and/or Conference and Events.
You will be the face of the outlet, communicating with the kitchen and the guests alike ensuring a smooth and memorable experience.
- Welcome guests in a polite and friendly manner, consistently demonstrating great customer service
- Have a visible presence within your working area
- Ensure that all customer requests and queries are responded to promptly and effectively
- Able to learn from points of complaints to enhance future customer service
- Deal with guest complaints and react in a friendly and efficient manner, always ensuring guest satisfaction
- Have a good insight knowledge of hotel and the hotel's products
Overlooking the Royal Mile, this modern hotel in an imposing Victorian building is a 3-minute walk from Edinburgh Waverley train station and a 9-minute walk from Edinburgh Castle. Contemporary rooms come with work stations, TVs, minifridges and free WiFi. Some have views over Arthur's Seat. There's a grill restaurant, as well as a chic bar. Other amenities include a fitness room and 7 meeting spaces, including a ballroom with city views and seating for up to 300.
Food & Beverage Operative employer: Hilton Edinburgh Carlton
Contact Detail:
Hilton Edinburgh Carlton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Operative
✨Tip Number 1
Familiarise yourself with the Hilton Edinburgh Carlton and its offerings. Knowing the menu, special events, and the overall atmosphere will help you engage confidently with guests and demonstrate your enthusiasm during the interview.
✨Tip Number 2
Showcase your customer service skills by sharing specific examples from previous roles. Highlight situations where you went above and beyond to ensure guest satisfaction, as this aligns perfectly with the expectations for a Food & Beverage Operative.
✨Tip Number 3
Network with current or former employees of Klarent Hospitality. They can provide valuable insights into the company culture and what it takes to succeed in the role, which can give you an edge during the application process.
✨Tip Number 4
Prepare to discuss your ability to work under pressure and manage multiple tasks. The role requires resilience and good organisational skills, so be ready to share how you've successfully handled busy shifts in the past.
We think you need these skills to ace Food & Beverage Operative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the food and beverage industry. Emphasise any customer service roles you've had, as well as skills like teamwork, time management, and communication.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for hospitality and your willingness to learn. Mention specific qualities that align with the job description, such as being friendly, ambitious, and resilient.
Highlight Relevant Skills: In your application, clearly outline your organisational skills and ability to multitask under pressure. Provide examples of how you've successfully managed similar responsibilities in past roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Hilton Edinburgh Carlton
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer experiences. Share examples from your past where you went above and beyond to make a guest's experience memorable.
✨Demonstrate Team Spirit
Since the role involves working closely with others, highlight your ability to work as part of a team. Discuss any previous experiences where teamwork led to success, especially in a fast-paced environment.
✨Prepare for Common Scenarios
Think about potential customer complaints or service scenarios you might face in the role. Be ready to discuss how you would handle these situations effectively and maintain a positive atmosphere.
✨Know the Venue and Its Offerings
Familiarise yourself with the Hilton Edinburgh Carlton and its services. Being knowledgeable about the hotel’s amenities and offerings will show your genuine interest in the position and help you stand out.
