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- Tasks: Join us as a Payments Analyst, managing tech for our payments services hub.
- Company: Pontoon is an inclusive employment consultancy dedicated to enhancing workplace diversity.
- Benefits: Enjoy hybrid work options and a competitive day rate of £405.
- Why this job: Make a real impact on payment systems while collaborating with diverse teams.
- Qualifications: Strong analytical skills and a passion for problem-solving are essential.
- Other info: Contract role until March 2026, with potential for extension.
The predicted salary is between 50000 - 70000 £ per year.
Duration: Until 31 March 2026 (Possibility for extension)
Location: London/Hybrid (2 days per week on site)
Day Rate: £405 via Umbrella Company
Role Profile
As our Payments Technical Support Analyst, you will play a pivotal role in managing all technology aspects related to non-production environments for our central payments services hub and instant payments applications. Your contributions will directly impact our internal back-office operations and customer-facing applications.
Key Responsibilities:
- Analyse development requirements from project managers and business analysts.
- Maintain technical documentation for core applications and their interfaces.
- Manage software deployments to test environments and keep installation documentation updated.
- Collaborate with vendors and internal teams to resolve technical issues.
- Communicate readiness of technical changes to QA testers and Project Managers.
- Create change documentation, including maintenance requests and user template change requests.
- Maintain deployment plans for changes until production rollout.
- Facilitate change migration between development and QA test environments, ensuring smooth handovers to production support teams.
- Participate in project and progress meetings, managing and reporting project delivery as required.
- Assist with unit testing of technical changes alongside service owners.
Who You Are:
- You have a general understanding of payments and compliance business areas.
- You thrive in a complex matrix of business SMEs and IT teams.
- You can analyse and articulate problems clearly and concisely.
- Your communication skills (both written and spoken) are top-notch!
- You are well-organised, structured, and maintain an open dialogue with management.
Desired Skills:
- Strong analytical and problem-solving abilities.
- Excellent interpersonal skills, with a focus on service orientation and empathy.
- Fluent in written and spoken English.
- Ability to work sensitively and effectively in a multicultural environment.
- Results-driven with a strong sense of accountability.
Technologies You’ll Work With:
- Oracle Database
- IBM MQ Interfaces
- IBM Websphere
- IBM Tivoli Workload Scheduler
- Urban Code for automatic deployment
- JIRA for defect tracking
Candidates will need to show evidence of the above in their CV in order to be considered.
If you feel you have the skills and experience and want to hear more about this role ‘apply now’ to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset.
As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.
Payments Analyst employer: Pontoon Solutions
Contact Detail:
Pontoon Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payments Analyst
✨Tip Number 1
Familiarise yourself with the technologies mentioned in the job description, such as Oracle Database and IBM MQ. Having a solid understanding of these tools will not only boost your confidence but also demonstrate your commitment to the role during discussions.
✨Tip Number 2
Network with professionals in the payments industry, especially those who work with payment systems or technical support. Engaging in conversations can provide insights into the role and may even lead to referrals, increasing your chances of landing the job.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences that showcase your analytical and problem-solving skills. Being able to articulate how you've successfully navigated complex situations will set you apart from other candidates.
✨Tip Number 4
Demonstrate your communication skills by being clear and concise in all interactions with our team. Whether it's during a phone call or an interview, showing that you can effectively communicate technical concepts will be crucial for this role.
We think you need these skills to ace Payments Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Payments Analyst role. Emphasise your analytical abilities, problem-solving skills, and any experience with the technologies mentioned in the job description.
Craft a Strong Cover Letter: Write a cover letter that clearly articulates your interest in the position and how your background makes you a suitable candidate. Mention specific examples of your past work that relate to the responsibilities outlined in the job description.
Highlight Communication Skills: Since excellent communication is key for this role, ensure your application reflects your ability to communicate effectively. Use clear and concise language in your CV and cover letter, and consider including examples of successful collaboration with teams or stakeholders.
Showcase Relevant Technologies: If you have experience with Oracle Database, IBM MQ, or any other technologies listed, make sure to include this in your application. Detail your familiarity with these tools and how you've used them in previous roles to demonstrate your technical capabilities.
How to prepare for a job interview at Pontoon Solutions
✨Understand the Payments Landscape
Before your interview, brush up on your knowledge of payments and compliance business areas. Being able to discuss current trends and challenges in the payments industry will show your enthusiasm and understanding of the role.
✨Showcase Your Analytical Skills
Prepare examples from your past experiences where you successfully analysed problems and provided solutions. Highlighting your strong analytical and problem-solving abilities will resonate well with the interviewers.
✨Communicate Clearly
Since communication is key for this role, practice articulating your thoughts clearly and concisely. Be ready to explain technical concepts in a way that non-technical stakeholders can understand, showcasing your interpersonal skills.
✨Familiarise Yourself with Relevant Technologies
Make sure you have a good grasp of the technologies mentioned in the job description, such as Oracle Database and JIRA. Being able to discuss your experience with these tools will demonstrate your readiness for the role.
