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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and prepare delicious menu items.
- Company: Join FishnChickn, a vibrant eatery known for its quality fish and chips.
- Benefits: Enjoy 28 days holiday, staff discounts, and opportunities for career progression.
- Why this job: Become a Fish and Chip SuperHero while developing your skills in a fun environment.
- Qualifications: No prior experience needed; just bring your passion for great food and teamwork.
- Other info: Flexible hours available; perfect for students looking to balance work and studies.
As a Shift Supervisor, your responsibilities will mainly include preparing and cooking all menu items in line with the company's methods of production and procedure for quality control. You will be one of your store's customer champions, helping your management team ensure that you and your colleagues deliver customer service that goes above and beyond our customers' expectations.
This role offers the successful candidate a fantastic start in working within our company and being able to grow and further your career, gaining more responsibility and developing into a true Fish and Chip SuperHero.
Your responsibilities will include:
- Supporting the preparation and cooking of all menu items
- Positive team management
- Health and safety
- Banking, security and hygiene
- Working closely with your store's management team to maximise store turnover and profitability in an ethical manner
Main Responsibilities:
- Delivering a great customer experience
- Assembling orders for takeaway, Click & Collect and Delivery
- Assisting Managers to prepare food
- Supporting good food hygiene practices
- Supporting best practice for Health & Safety
- Store Management development on Sundays
Benefits:
- 28 days holiday; including bank holidays
- Opportunities for career progression
- Recognition Awards
- Online training and personal development, a great way to improve your CV!
- Staff discounts
- Eye care vouchers
- Birthday off, if working on a workday
- Competitive Salary
Contact Detail:
The Chesterford Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Supervisor
✨Tip Number 1
Familiarise yourself with FishnChickn's menu and cooking methods. Understanding their offerings and how they prepare food will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience in customer service or food preparation. Be ready to share specific examples of how you've gone above and beyond for customers, as this aligns with the company's focus on delivering exceptional service.
✨Tip Number 3
Demonstrate your leadership skills during the interview. As a Shift Supervisor, you'll need to manage a team effectively, so be prepared to discuss how you've successfully led teams in the past or how you would approach team management.
✨Tip Number 4
Research health and safety regulations relevant to the food industry. Being knowledgeable about hygiene practices and safety standards will show that you're serious about maintaining a safe working environment.
We think you need these skills to ace Shift Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Shift Supervisor at FishnChickn. Tailor your application to highlight relevant experience in customer service, food preparation, and team management.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous work experience, particularly in food service or supervisory roles. Emphasise any achievements related to customer satisfaction and team leadership.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have delivered excellent customer service and managed teams effectively in the past.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Chesterford Group
✨Show Your Passion for Customer Service
As a Shift Supervisor, you'll be a customer champion. Make sure to express your enthusiasm for delivering exceptional customer service during the interview. Share examples of how you've gone above and beyond for customers in previous roles.
✨Demonstrate Team Management Skills
Highlight your experience in managing teams effectively. Discuss how you motivate and support your colleagues, ensuring a positive work environment. Be prepared to give specific examples of how you've handled team challenges in the past.
✨Know the Menu Inside Out
Familiarise yourself with the menu items and preparation methods used by FishnChickn. Being knowledgeable about the food will show your commitment to the role and help you answer any questions related to food preparation and quality control.
✨Emphasise Health and Safety Awareness
Since health and safety are crucial in this role, be ready to discuss your understanding of hygiene practices and safety regulations. Mention any relevant training or certifications you have that demonstrate your commitment to maintaining a safe working environment.
