Business Analyst - Insurance Claims

Job Title: Business Analyst – Insurance (Contract)

Location: Hybrid – London

Duration: 3 months, likely extension

Day rate: Negotiable, depending on experience

Our insurance client are looking for a Business Analyst with hands-on experience within property, claims management, TPA coordination , and process mapping . The ideal candidate will run interviews, document current processes, map pain points and recommend improvements.

Required Qualifications:

• Extensive experience as a Business Analyst in the insurance industry, specifically in property claims and/or TPA engagement.
• Strong knowledge of the London Lloyd\’s market, specifically claims
• Proven experience with process mapping tools (e.g., Visio, Lucidchartetc.)
• Strong understanding of insurance claims workflows, regulatory requirements, and TPA business models.
• Experience with automation/machine learning
• ROI and benefit analysis skills
• Experience working in Agile or hybrid project environments
• Strong client facing stakeholder management experience.