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- Tasks: Lead a team to ensure smooth warehouse operations and maintain safety standards.
- Company: Join DHL, a top global supply chain leader known for innovation and excellence.
- Benefits: Enjoy competitive pay, 24/7 GP service, discounts, loans, and family support.
- Why this job: Be part of a dynamic team that values safety, growth, and customer satisfaction.
- Qualifications: 2 years of management experience and 3 years in warehouse operations required.
- Other info: Diversity and inclusion are at the heart of our hiring process.
The predicted salary is between 36000 - 60000 £ per year.
DHL, an award-winning leading supply chain business, is seeking an experienced Warehouse Shift Manager. This role involves working closely with the on-site operational team to develop a deep understanding of key customer needs and ensure the site meets their expectations. By analyzing customer forecasts, the Warehouse Shift Manager will oversee resource planning to maintain seamless operations and deliver exceptional service.
WHAT DOES THE ROLE ENTAIL?
- Manage a safe operation and role model a Safety First Culture with all individuals in the operation by applying and improving the Safety Standards.
- Implement Behavioural Based Safety (BBS) program as a daily way to confirm behaviours and processes.
- Conduct incident investigations within the workplace and ensure relevant safety regulations and procedures are adhered to.
- Understand Health and Safety related risks in your area, take actions to eliminate or minimise these risks according to an agreed plan.
- Ensure that Standard Operational Procedures (SOP) and Work Instructions (WI) of operational processes are up to date, available at the relevant place for employees and that employees are working according to the standard established.
- Track your operations performance and understand deviations with your direct reports, supporting them with the necessary resources.
WHAT DO WE NEED FROM YOU?
- At least 12 months of experience in a customer-facing role is preferred.
- A minimum of 2 years of management experience and 3 years in warehouse operations is required.
- Ability to deploy and change resource allocations during the shift in response to the changing requirements.
- Ability to drive Standards within the direct team.
- Successful candidates must undergo a basic Access NI check; a criminal record will not necessarily be a bar to obtaining a position.
WHY CHOOSE US?
- As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:
- Free confidential 24/7 GP service.
- Hundreds of discounts (including retail, childcare + gym).
- Affordable loans & enhanced pension scheme.
- 24/7 employee support service for you (+ family) with access to free counselling and much more.
OUR APPROACH TO DIVERSITY & INCLUSION
We will ensure that all our resourcing activities are fair, transparent and consistent across Northern Ireland.
BE AN ESSENTIAL PART OF EVERYDAY LIFE
DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.
Warehouse Shift Manager employer: DHL
Contact Detail:
DHL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse Shift Manager
✨Tip Number 1
Familiarise yourself with the specific safety standards and operational procedures that DHL adheres to. Understanding these will not only help you in interviews but also demonstrate your commitment to maintaining a Safety First Culture.
✨Tip Number 2
Network with current or former employees of DHL, especially those in warehouse operations. They can provide valuable insights into the company culture and expectations, which can be beneficial during your discussions with hiring managers.
✨Tip Number 3
Prepare to discuss your experience in managing teams and resource allocation during shifts. Be ready to share specific examples of how you've successfully adapted to changing requirements in previous roles.
✨Tip Number 4
Research DHL's customer base and understand their key needs. Being able to articulate how you can meet these needs as a Warehouse Shift Manager will set you apart from other candidates.
We think you need these skills to ace Warehouse Shift Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in warehouse operations and management. Emphasise your customer-facing roles and any specific achievements that demonstrate your ability to meet customer needs.
Craft a Strong Cover Letter: In your cover letter, express your understanding of the role and how your experience aligns with DHL's expectations. Mention your commitment to health and safety practices and your ability to implement operational standards.
Highlight Safety Experience: Given the emphasis on safety in the job description, be sure to include any relevant experience you have with safety protocols, incident investigations, or Behavioural Based Safety programs in your application.
Showcase Leadership Skills: DHL is looking for someone with strong management skills. Provide examples of how you've successfully led teams, managed resources, and driven performance improvements in previous roles.
How to prepare for a job interview at DHL
✨Understand the Safety Culture
Familiarise yourself with the company's Safety First Culture. Be prepared to discuss how you have implemented safety standards in previous roles and how you would promote a safe working environment as a Warehouse Shift Manager.
✨Showcase Your Management Experience
Highlight your management experience, particularly in warehouse operations. Be ready to provide examples of how you've successfully led teams, managed resources, and adapted to changing operational needs.
✨Demonstrate Customer Focus
Since this role involves understanding customer needs, prepare to discuss how you've previously engaged with customers and ensured their expectations were met. Use specific examples to illustrate your customer-facing experience.
✨Prepare for Behavioural Questions
Expect questions related to behavioural safety and incident management. Think of scenarios where you've had to investigate incidents or implement safety protocols, and be ready to explain your thought process and actions taken.
