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For Companies At a Glance
- Tasks: Support Windows Server systems and deliver top-notch IT infrastructure services.
- Company: Join a trusted tech organisation focused on key infrastructure and defence programmes in the UK.
- Benefits: Enjoy a competitive salary, zero on-call duties, and career progression with training support.
- Why this job: Make a real impact in a mission-critical environment while growing your technical skills.
- Qualifications: Experience in IT support with Windows stack and familiarity with service desk tools required.
- Other info: Work in a supportive team of engineers with flexible shift options.
The predicted salary is between 36000 - 60000 £ per year.
Eligible candidates for this role must hold active SC Clearance.
Location: Stevenage (On-site)
Job Type: Permanent
Salary: Up to £50,000
Join a trusted technology services organisation supporting key infrastructure and defence programmes across the UK. As an Infrastructure Engineer, you will become part of a high-performing team responsible for delivering robust, secure, and reliable IT infrastructure services. This is an opportunity to work in a deeply technical environment where you will manage Windows-based systems, support end users, and contribute to key project deliveries. If you are experienced in IT support with a strong grasp of the Windows stack, this role offers a solid career path, technical upskilling, and the chance to make a genuine impact in a mission-critical environment.
Roles & Responsibilities:
- Provide 2nd/3rd line support across Windows Server and related technologies
- Monitor and improve service levels, owning incident and problem resolution
- Carry out physical server builds, patching, and routine maintenance
- Work with technologies such as VMWare, Active Directory, back-up tools, and Windows 10/11
- Follow change control processes and implement technical changes
- Collaborate with internal teams to support customer needs and service delivery
- Participate in project work and continuous service improvement initiatives
What you will need:
- Proven experience in IT support with the Windows infrastructure stack
- Hands-on experience with Windows Server, Active Directory, VMWare, and backup solutions
- Experience supporting Windows 10/11 environments
- Familiarity with service desk tools (e.g., Jira, ServiceNow, Freshdesk)
- Comfortable with server hardware, racking, and physical maintenance
- (Nice to have) Knowledge of Linux, PowerShell scripting, or basic networking (DNS, DHCP, TCP/IP)
Benefits Package:
- Competitive salary plus potential bonus (2%–4%)
- Zero on-call – no weekend or out-of-hours support
- Two shift options: 7am–3:30pm or 3pm–11:30pm
- Optional paid overtime for extra income
- Career progression with certification support and training in modern tools
- Full benefits package (pension, healthcare, and more)
- Supportive, tight-knit team with 7 engineers across multiple sites
Looking to join a team where your technical skills will grow alongside some of the UK's most secure and vital infrastructure? Apply below or contact Declan Bryson at Anson McCade on 07529 161950, quoting the below reference. AMC/DB/WE/1
Contact Detail:
Anson McCade Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Engineer
✨Tip Number 1
Make sure to highlight your hands-on experience with Windows Server and related technologies during any discussions. Be prepared to discuss specific scenarios where you've successfully resolved issues or improved service levels.
✨Tip Number 2
Familiarise yourself with the tools mentioned in the job description, such as VMWare and Active Directory. If you can demonstrate your knowledge of these tools in a practical context, it will set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of the company, if possible. They can provide insights into the team culture and expectations, which can help you tailor your approach when discussing your fit for the role.
✨Tip Number 4
Prepare to discuss your experience with service desk tools like Jira or ServiceNow. Being able to articulate how you've used these tools to manage incidents and support users will demonstrate your readiness for the role.
We think you need these skills to ace Infrastructure Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows Server, Active Directory, and VMWare. Use specific examples of your past roles to demonstrate your technical skills and problem-solving abilities.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your SC Clearance status if applicable, and explain how your background aligns with the responsibilities outlined in the job description.
Highlight Relevant Experience: When detailing your work history, focus on your 2nd/3rd line support experience and any projects you've worked on that involved service improvement or collaboration with internal teams. This will show you can contribute effectively to their high-performing team.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an Infrastructure Engineer role.
How to prepare for a job interview at Anson McCade
✨Showcase Your Technical Skills
Be prepared to discuss your hands-on experience with Windows Server, Active Directory, and VMWare. Highlight specific projects or challenges you've faced in previous roles that demonstrate your technical expertise.
✨Understand the Role's Responsibilities
Familiarise yourself with the key responsibilities outlined in the job description. Be ready to explain how your past experiences align with providing 2nd/3rd line support and improving service levels.
✨Demonstrate Problem-Solving Abilities
Prepare examples of how you've resolved incidents or problems in a timely manner. Discuss your approach to troubleshooting and how you ensure minimal disruption to services.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, ongoing projects, and opportunities for professional development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
