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- Tasks: Support Windows Server and deliver IT infrastructure services in a dynamic team.
- Company: Join a trusted tech organisation focused on key infrastructure and defence programmes.
- Benefits: Enjoy a competitive salary, zero on-call duties, and career progression opportunities.
- Why this job: Make a real impact in a mission-critical environment while growing your technical skills.
- Qualifications: Experience in IT support with Windows stack and familiarity with service desk tools required.
- Other info: Work in a supportive team with flexible shift options and potential for paid overtime.
The predicted salary is between 30000 - 70000 £ per year.
Eligible candidates for this role must hold active SC Clearance.
Location: Stevenage (On-site)
Job Type: Permanent
Salary: Up to £50,000
Join a trusted technology services organisation supporting key infrastructure and defence programmes across the UK. As an Infrastructure Engineer, you will become part of a high-performing team responsible for delivering robust, secure, and reliable IT infrastructure services. This is an opportunity to work in a deeply technical environment where you will manage Windows-based systems, support end users, and contribute to key project deliveries. If you are experienced in IT support with a strong grasp of the Windows stack, this role offers a solid career path, technical upskilling, and the chance to make a genuine impact in a mission-critical environment.
Roles & Responsibilities:
- Provide 2nd/3rd line support across Windows Server and related technologies
- Monitor and improve service levels, owning incident and problem resolution
- Carry out physical server builds, patching, and routine maintenance
- Work with technologies such as VMWare, Active Directory, back-up tools, and Windows 10/11
- Follow change control processes and implement technical changes
- Collaborate with internal teams to support customer needs and service delivery
- Participate in project work and continuous service improvement initiatives
What you will need:
- Proven experience in IT support with the Windows infrastructure stack
- Hands-on experience with Windows Server, Active Directory, VMWare, and backup solutions
- Experience supporting Windows 10/11 environments
- Familiarity with service desk tools (e.g., Jira, ServiceNow, Freshdesk)
- Comfortable with server hardware, racking, and physical maintenance
- (Nice to have) Knowledge of Linux, PowerShell scripting, or basic networking (DNS, DHCP, TCP/IP)
Benefits Package:
- Competitive salary plus potential bonus (2%–4%)
- Zero on-call – no weekend or out-of-hours support
- Two shift options: 7am–3:30pm or 3pm–11:30pm
- Optional paid overtime for extra income
- Career progression with certification support and training in modern tools
- Full benefits package (pension, healthcare, and more)
- Supportive, tight-knit team with 7 engineers across multiple sites
Looking to join a team where your technical skills will grow alongside some of the UK's most secure and vital infrastructure? Apply below or contact Declan Bryson at Anson McCade on 07529 161950, quoting the below reference: AMC/DB/WE/1
Infrastructure Engineer employer: Anson McCade
Contact Detail:
Anson McCade Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Engineer
✨Tip Number 1
Make sure you highlight your experience with Windows Server and related technologies during any conversations. Be ready to discuss specific projects where you've provided 2nd/3rd line support, as this will demonstrate your hands-on expertise.
✨Tip Number 2
Familiarise yourself with the tools mentioned in the job description, like VMWare and Active Directory. If you can, practice using these technologies before your interview, as being able to speak confidently about them will set you apart.
✨Tip Number 3
Since this role involves collaboration with internal teams, prepare examples of how you've successfully worked in a team environment. Highlight your communication skills and how you've contributed to service delivery in past roles.
✨Tip Number 4
Given the emphasis on continuous service improvement, think of instances where you've identified issues and implemented solutions. Being able to share these experiences will show your proactive approach and commitment to enhancing IT services.
We think you need these skills to ace Infrastructure Engineer
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your experience with Windows Server, Active Directory, and VMWare in your CV and cover letter. Use specific examples of how you've provided 2nd/3rd line support and resolved incidents.
Showcase Technical Skills: Detail your hands-on experience with Windows 10/11 environments and any familiarity with service desk tools like Jira or ServiceNow. Mention any additional skills such as PowerShell scripting or basic networking knowledge that could set you apart.
Tailor Your Application: Customise your CV and cover letter to align with the job description. Address the key responsibilities and requirements mentioned, demonstrating how your background makes you a perfect fit for the role.
Proofread and Format: Before submitting your application, ensure that your documents are free from errors and formatted professionally. A clean, well-organised application reflects your attention to detail, which is crucial for an Infrastructure Engineer.
How to prepare for a job interview at Anson McCade
✨Showcase Your Technical Skills
Be prepared to discuss your hands-on experience with Windows Server, Active Directory, and VMWare. Highlight specific projects or challenges you've faced in previous roles that demonstrate your technical expertise.
✨Understand the Role's Responsibilities
Familiarise yourself with the key responsibilities outlined in the job description. Be ready to explain how your past experiences align with providing 2nd/3rd line support and managing incident resolutions.
✨Demonstrate Problem-Solving Abilities
Prepare examples of how you've successfully resolved technical issues in the past. This could involve discussing your approach to monitoring service levels and implementing improvements in a timely manner.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, ongoing projects, and the technologies used. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
