Event Delegate Manager

Our client, a leading corporate events agency based in Surrey (Boarder of Berkshire), are seeking a highly skilled and experienced Senior Events Delegate Manager who will play a crucial role in ensuring the smooth execution of global corporate events by managing the delegate experience from registration to post-event follow up.

KEY RESPONSIBILITIES OF SENIOR EVENTS DELEGATE MANAGER:

• Oversee the end-to-end delegate management process for corporate events,

including registration, accommodation, travel, and on-site coordination.

• Develop and maintain strong relationships with clients, ensuring their specific

needs and expectations are met.

• Collaborate with internal teams to coordinate logistics, event materials, and

communication strategies.

• Implement and utilise delegate management software/tools for efficient

registration and tracking.

• Manage the assistant delegate manager and, together, ensure that relevant

team members are sufficiently able to use the delegate management systems.

• Analyse and report on delegate data to enhance future event planning and

execution.

• Stay current on industry trends and best practices to continually improve the

delegate experience.

ATTRIBUTES OF SENIOR EVENTS DELEGATE MANAGER:

• High personal standards and values with a smart and professional appearance.

• Meticulous attention to detail.

• Self-starter with a proactive and assertive attitude.

• Dynamic both personally and professionally, a strong team player.

• Works well under pressure.

REQUIREMENTS OF OF SENIOR EVENTS DELEGATE MANAGER:

• Proven experience in corporate event delegate management.

• Strong organisational and project management skills.

• Excellent communication and interpersonal abilities.

• Proficient in delegate management apps – ideally Dataflow and CrowdComms

• Ability to work under pressure and meet tight deadlines.

• Leadership skills with a demonstrated ability to lead a team.

EXPERIENCE:

• Minimum three years’ experience of delegate management.

• Overseas experience desired but not essential