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- Tasks: Join our Patient Dining team as a Ward Hostess/Host, serving meals and supporting patient needs.
- Company: Medirest, part of Compass Group UK&I, provides essential catering services in healthcare settings.
- Benefits: Enjoy flexible shifts, a supportive team environment, and the chance to make a real difference.
- Why this job: Make an impact in healthcare while developing your customer service skills in a dynamic setting.
- Qualifications: No prior experience needed; just a passion for patient care and a willingness to learn.
- Other info: This role requires a DBS check, with costs covered by the employer.
The predicted salary is between 20000 - 30000 £ per year.
Are you looking for a new challenge? Do you have a passion for customer service? Would you like to contribute to the greater good of the healthcare field? If so, then we would love to hear from you!
A new opportunity has arisen for a Ward Hostess/Host to join the Medirest Family. We are looking for new members to join our highly dedicated Patient Dining team, who deliver outstanding catering services. As a Ward Hostess/Host you would provide a warm and welcoming environment for patients. Every day is different and by facilitating patients' nutrition and hydration needs, you can make a real difference!
Here's an idea of what your shift patterns will be: Relief coverage.
Key responsibilities:- Provide menus, take orders from patients and support with all dietary and allergen queries.
- Prepare and deliver all refreshments and meals for breakfast, lunch and dinner service.
- Clear down ward areas and wash up dirty dishes ensuring that the kitchen is fully prepared for next service.
- Liaise with ward staff to ensure patients' needs are met in a timely manner.
- Offer great customer service by always putting the patient first.
- Have awareness of food & hygiene standards.
- Be passionate about patient care, with the ability to communicate effectively with patients, visitors and healthcare staff.
- Be able to work under pressure, individually and as part of a team with a flexible approach to meet the needs of the business.
- Be confident working in a hospital environment and aware at times you will come in contact with patients that are particularly unwell or showing signs of distress.
- Take pride in what you do and have a willingness to learn and go the extra mile for our patients.
This position is subject to a Disclosure & Barring Service check; costs met by the employer.
Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.
#Medirest
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Ward Hostess/host - Dartford employer: One Retail
Contact Detail:
One Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Hostess/host - Dartford
✨Tip Number 1
Familiarise yourself with the specific dietary needs and food hygiene standards relevant to a hospital environment. This knowledge will not only help you in your role but also demonstrate your commitment to patient care during any discussions.
✨Tip Number 2
Practice your communication skills, especially in a healthcare context. Being able to effectively interact with patients, visitors, and staff is crucial, so consider role-playing scenarios or volunteering in similar environments to build your confidence.
✨Tip Number 3
Showcase your passion for customer service by sharing examples of how you've gone the extra mile for others in previous roles. This could be through anecdotes or experiences that highlight your dedication to making a positive impact.
✨Tip Number 4
Research Medirest and its values to understand their commitment to patient care and diversity. Tailoring your approach to align with their mission can set you apart as a candidate who truly fits into their team culture.
We think you need these skills to ace Ward Hostess/host - Dartford
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Ward Hostess/Host. Highlight your relevant experience in customer service and any knowledge of food hygiene standards.
Tailor Your CV: Customise your CV to reflect your skills and experiences that align with the role. Emphasise your ability to work under pressure, communicate effectively, and provide excellent patient care.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and patient care. Mention specific examples of how you have gone the extra mile in previous roles and express your enthusiasm for joining the Medirest Family.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at One Retail
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share examples of how you've gone above and beyond for customers in the past, as this role is all about creating a warm and welcoming environment for patients.
✨Demonstrate Your Communication Skills
Since you'll be interacting with patients, visitors, and healthcare staff, it's crucial to showcase your communication skills. Practice answering questions clearly and confidently, and consider discussing any previous experiences where effective communication made a difference.
✨Highlight Your Teamwork Abilities
This position requires working closely with others, so be prepared to discuss your experience in team settings. Share specific instances where you collaborated successfully with colleagues to meet shared goals, especially in high-pressure situations.
✨Understand Food Hygiene Standards
Familiarise yourself with basic food hygiene standards and be ready to discuss their importance in a healthcare setting. Showing that you understand these standards will demonstrate your commitment to patient safety and care.
