Duty Service Manager

Duty Service Manager

Cobham Full-Time No home office possible
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At a Glance

  • Tasks: Lead the team and ensure smooth operations at Leon, Cobham Motorway Service Area.
  • Company: Join Leon, a vibrant brand known for its delicious food and friendly service.
  • Benefits: Earn £13.80 per hour, plus an extra £1.50 for night shifts; enjoy flexible hours.
  • Why this job: Be part of a dynamic team in a fast-paced environment with opportunities for growth.
  • Qualifications: No specific qualifications required; just bring your enthusiasm and teamwork spirit!
  • Other info: Full-time shifts include weekends; perfect for students looking for flexible work.

Duty Manager at Leon, Cobham Motorway Service Area.

Pay Rate: Rate of pay is £13.80 per hour + as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6 am, bringing your rate of pay to £15.30 per hour.

Shift pattern: Full Time, scheduled between 6 am and 11:30 pm, including weekends.

Duty Service Manager employer: SSP Group plc

At Leon, located in the vibrant Cobham Motorway Service Area, we pride ourselves on being an exceptional employer that values our team members. With competitive pay rates and additional incentives for night shifts, we foster a supportive work culture that encourages personal and professional growth. Our commitment to employee development, coupled with a dynamic environment, makes Leon a rewarding place to build your career.
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Contact Detail:

SSP Group plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Duty Service Manager

✨Tip Number 1

Familiarise yourself with the specific duties of a Duty Service Manager at a motorway service area. Understanding the unique challenges and responsibilities of this role will help you demonstrate your knowledge during the interview.

✨Tip Number 2

Highlight any previous experience in hospitality or management roles, especially in fast-paced environments. Be ready to share examples of how you've successfully managed teams or handled difficult situations.

✨Tip Number 3

Show your flexibility and willingness to work varied shifts, including weekends and late nights. This is crucial for the role, so be prepared to discuss your availability and commitment to the schedule.

✨Tip Number 4

Research Leon's values and customer service approach. Being able to align your personal values with the company's mission will make you a more attractive candidate and show that you're genuinely interested in the position.

We think you need these skills to ace Duty Service Manager

Leadership Skills
Customer Service Excellence
Conflict Resolution
Time Management
Team Management
Communication Skills
Problem-Solving Skills
Operational Management
Financial Acumen
Health and Safety Compliance
Flexibility and Adaptability
Staff Training and Development
Inventory Management
Decision-Making Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities of a Duty Service Manager at Leon, Cobham Motorway Service Area. Tailor your application to highlight relevant experience and skills.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous management experience, particularly in service or hospitality roles. Emphasise any experience with shift work and managing teams.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your availability for the full-time shifts and your willingness to work weekends and late hours, as this is crucial for the position.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at SSP Group plc

✨Understand the Role

Make sure you thoroughly understand the responsibilities of a Duty Service Manager. Familiarise yourself with the specific duties mentioned in the job description, such as managing shifts and overseeing staff, so you can discuss how your experience aligns with these requirements.

✨Showcase Your Leadership Skills

As a Duty Service Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts, highlighting your ability to motivate and guide others.

✨Be Ready for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face in this role, such as handling customer complaints or managing staff during busy periods, and prepare your responses accordingly.

✨Highlight Flexibility and Availability

Given the shift patterns and weekend work, it's important to express your flexibility and willingness to work varied hours. Be honest about your availability and show enthusiasm for the role's demands, especially during peak times.

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