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- Tasks: Prepare delicious food, create displays, handle cash, and ensure hygiene standards.
- Company: Join Chartwells, a leading provider of catering services in the education sector.
- Benefits: Enjoy part-time hours, opportunities for progression, and a supportive team culture.
- Why this job: Be part of a passionate team that values individuality and rewards hard work.
- Qualifications: Enthusiastic attitude, teamwork skills, and a desire to succeed; catering experience is a plus.
- Other info: Contracted for 42.6 weeks per year with a commitment to safeguarding children.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Chartwells on a part time basis, contracted to 10 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You will get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Please note: This role is contracted to 42.6 weeks per year.
Your key responsibilities will include:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Chartwells and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Customer Services Assistant will:
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mind set
- Have experience within a similar catering-related role, but this isn’t essential.
Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK.
Chartwells is committed to safeguarding and promoting the welfare of children and expects all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children’s Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Contact Detail:
Chartwells - Schools Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land School Customer Service Assistant - Emsworth
✨Tip Number 1
Show your enthusiasm for food and customer service during any interactions. Whether it's in a casual conversation or during an interview, let your passion shine through. This role is all about creating a positive experience, so demonstrating your excitement can set you apart.
✨Tip Number 2
Familiarise yourself with Chartwells' values and mission. Understanding their commitment to quality food and customer satisfaction will help you align your responses and show that you're a good fit for the team. It also demonstrates your genuine interest in the company.
✨Tip Number 3
Prepare to discuss your teamwork skills. Since this role requires working closely with others, think of examples from your past experiences where you successfully collaborated with a team. Highlighting your ability to thrive under pressure will also be beneficial.
✨Tip Number 4
Be ready to talk about your timekeeping and reliability. This position values punctuality and dependability, so come prepared with examples that showcase your strong work ethic and commitment to being on time, especially in a busy environment.
We think you need these skills to ace School Customer Service Assistant - Emsworth
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills. Tailor your application to highlight how your experience aligns with the role of a School Customer Service Assistant.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or catering roles. Use bullet points for clarity and focus on achievements that demonstrate your ability to thrive in a busy environment.
Write a Compelling Cover Letter: In your cover letter, express your passion for food and customer service. Mention specific examples of how you've delivered excellent service in the past and why you want to work for Chartwells. Make it personal and engaging.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Chartwells - Schools
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer service during the interview. Share examples of how you've gone above and beyond for customers in the past, as this role is all about creating a positive experience.
✨Demonstrate Team Spirit
Since this position requires you to be an excellent team player, be prepared to discuss your experiences working in teams. Highlight how you contribute to a collaborative environment and support your colleagues, especially in busy situations.
✨Prepare for Food Safety Questions
Familiarise yourself with basic food handling and hygiene standards, as well as health and safety regulations. Even if you don't have direct experience, showing that you understand the importance of these practices will impress the interviewers.
✨Exhibit a Can-Do Attitude
Your attitude can set you apart from other candidates. Be ready to share instances where you've tackled challenges with a positive mindset. This role thrives on enthusiasm, so let your personality shine through!
