At a Glance
- Tasks: Prepare delicious food, create displays, handle cash, and ensure hygiene standards.
- Company: Join Asda, a major High Street brand committed to diversity and employee growth.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for learning and development.
- Why this job: Be part of a friendly team in a fast-paced environment that values individuality and rewards hard work.
- Qualifications: A positive attitude and teamwork skills are essential; catering experience is a plus but not required.
- Other info: This role is part-time, contracted for 12 hours per week.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for a major High Street brand on a part time basis, contracted to 12 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You will get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here’s what you need to know before applying:
- Your key responsibilities will include:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Asda and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
- Our ideal Customer Services Assistant will:
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mind set
- Have experience within a similar catering-related role, but this isn’t essential.
As part of Compass you will help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Contact Detail:
One Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant - St Austell
✨Tip Number 1
Familiarise yourself with Asda's brand values and customer service philosophy. Understanding what they stand for will help you align your responses during any interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Highlight your teamwork skills by sharing specific examples from previous roles where you successfully collaborated with others. This is crucial as the job requires being an excellent team player in a fast-paced environment.
✨Tip Number 3
Prepare to discuss how you handle pressure and maintain a positive attitude in busy situations. Think of scenarios where you've thrived under stress, as this will resonate well with the hiring team.
✨Tip Number 4
Show your enthusiasm for food and customer service by engaging with local food trends or popular dishes. This can help you connect with the role on a personal level and demonstrate your passion during the interview process.
We think you need these skills to ace Customer Service Assistant - St Austell
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Service Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personal Statement: Write a personal statement that reflects your passion for food and customer service. Use specific examples from your past experiences to demonstrate your enthusiasm and ability to thrive in a busy environment.
Highlight Relevant Experience: If you have previous experience in a catering or customer service role, make sure to emphasise this in your CV. Even if you don't have direct experience, showcase transferable skills such as teamwork, reliability, and a positive attitude.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at One Retail
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past, as this will demonstrate your commitment to creating a positive experience.
✨Highlight Teamwork Skills
As a Customer Service Assistant, being a team player is crucial. Be prepared to discuss your experiences working in teams, how you contribute to group dynamics, and any instances where you've helped resolve conflicts or supported colleagues.
✨Demonstrate Your Ability to Thrive Under Pressure
Given the fast-paced environment, it's important to show that you can handle pressure effectively. Share stories that illustrate your ability to stay calm and focused during busy times, and how you prioritise tasks to ensure everything runs smoothly.
✨Familiarise Yourself with Food Safety Standards
Since the role involves food handling, it’s beneficial to have a basic understanding of food hygiene and safety regulations. Brush up on these standards before the interview, and be ready to discuss how you would ensure compliance in your daily tasks.