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For Companies At a Glance
- Tasks: Be the go-to person for tenants, coordinating services and addressing their needs.
- Company: Join a reputable social housing provider dedicated to creating safe communities in Leeds.
- Benefits: Enjoy a permanent role with a competitive salary of £33,000 plus an excellent package.
- Why this job: Make a real impact in people's lives while working in a supportive and collaborative environment.
- Qualifications: Bring your customer service skills and experience in social housing to the table.
- Other info: This is a fantastic opportunity for those passionate about community support and engagement.
Housing Officer/Neighbourhood officer job, Leeds, Permanent Position, Paying £33000 PA + Excellent package
Your new company
A reputable Social Housing provider that provides a safe housing community for the residents of Leeds is looking to add an experienced housing liaison officer to their team to look after the residents in the South East area of the city.
Your new role
The job opportunity offers a wide variety day to day, but duties will include the below.
- Coordinate with tenants before, during, and after property installations or maintenance work.
- Schedule and confirm appointments with tenants for various services.
- Maintain open communication channels with site management, contractors, and tenants.
- Address tenant enquiries, concerns, and feedback promptly.
What you’ll need to succeed
What you’ll get in return
You will get a permanent role for one of the leading social housing providers in Leeds. The role is paying a salary of around £33000 per annum + package.
What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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Housing Officer employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Familiarize yourself with the local housing policies and regulations in Leeds. This knowledge will not only help you understand the context of the role but also demonstrate your commitment to the community during interviews.
✨Tip Number 2
Highlight your customer service experience by preparing specific examples of how you've successfully resolved tenant issues in the past. This will show that you can handle the diverse needs of residents effectively.
✨Tip Number 3
Network with professionals in the social housing sector. Attend local events or join online forums to connect with others in the field, which could lead to valuable insights and potential referrals.
✨Tip Number 4
Demonstrate your digital competency by being familiar with common property management software. Mention any relevant tools you've used in previous roles to show you're ready to hit the ground running.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and collaboration. Use specific examples that demonstrate your ability to work with diverse client groups and achieve performance targets.
Craft a Strong Cover Letter: In your cover letter, express your passion for social housing and your understanding of the challenges faced by tenants. Mention how your skills align with the responsibilities of the Housing Officer role.
Showcase Digital Competency: Since a good level of digital competency is required, mention any relevant software or tools you are proficient in. This could include property management systems or communication platforms.
Highlight Communication Skills: Emphasize your communication skills in both your CV and cover letter. Provide examples of how you've successfully coordinated with various stakeholders, such as tenants, contractors, and site management.
How to prepare for a job interview at Hays
✨Showcase Your Customer Service Skills
Since the role requires excellent face-to-face customer service experience, be prepared to share specific examples of how you've successfully handled tenant inquiries or concerns in the past.
✨Demonstrate Collaborative Experience
Highlight your experience working collaboratively with internal teams and external agencies. Discuss a project where teamwork was essential to achieving a goal, emphasizing your role in that collaboration.
✨Be Familiar with SMART Objectives
Understand the concept of SMART objectives (Specific, Measurable, Achievable, Relevant, Time-bound) and be ready to discuss how you have set and achieved such goals in your previous roles.
✨Understand the Social Housing Landscape
Research the social housing sector, particularly in Leeds. Be prepared to discuss current challenges and opportunities within the field, demonstrating your understanding of the community you will serve.
