Food & Beverage Team Member

Food & Beverage Team Member

Saltash Part-Time No home office possible
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At a Glance

  • Tasks: Join our team to provide outstanding service in our cafes and restaurants.
  • Company: The National Trust is a leading organisation in food and hospitality across the UK.
  • Benefits: Enjoy perks like discounts, flexible working, and a substantial pension scheme.
  • Why this job: Make a difference while gaining experience in a lively, inclusive environment.
  • Qualifications: No experience needed; just bring your enthusiasm and people skills!
  • Other info: This is a part-time role with flexible hours, including weekends and bank holidays.

The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we would love you to join us. In this role, you would be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out. This is a part-time role with a zero hours contract, working patterns are over a seven-day week and includes bank holidays, hours vary according to business needs.

This location is in a rural area, so please think about how you would get here for work, before applying for the job.

Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you.

Hours: This role is an hourly paid, fixed term position. Wherever possible, we aim to offer a consistent working pattern, but we are looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. We would give you as much notice of this as possible. The role will include weekends and Bank Holidays, however, there are no evenings or split shifts.

Salary: £12.25 per hour.

Duration: Fixed Term Contract until 31st October 2025.

Potential start date: ASAP.

For this role, you will need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

What you will be doing: As a Team Member, your main focus will be front of house, dealing directly with people. You will welcome and look after everyone who comes to the café. With your love of working with people, your 'can-do' attitude and your desire to provide an outstanding service, you will be making sure everyone has an enjoyable time. This is a lively business that is constantly on the go, so teamwork and adaptability are crucial.

You will be keen to understand what people want, to help them and to make recommendations. You will always keep the standards of food and drink preparation and presentation high. Using your excellent eye for detail, you will make sure all displays and signs are accurate and looking good. At times, you may need to help the kitchen team with preparing food.

We will give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish.

Who we are looking for: No experience is needed, but we would love to hear from you if you are:

  • Happy to work in a team or on your own initiative.
  • A people person, who cares about giving great service.
  • Enthusiastic and willing to learn.

The package: The National Trust has the motto 'For everyone, for ever' at its heart. We are working hard to create an inclusive culture, where everyone feels they belong. It is important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we are for everyone, we want everyone to be welcome in our teams too.

  • Substantial pension scheme of up to 10% basic salary
  • Free entry to National Trust places for you, a guest and your children (under 18)
  • Rental deposit loan scheme
  • Season ticket loan
  • EV car lease scheme
  • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
  • Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
  • Flexible working whenever possible
  • Employee assistance programme
  • Free parking at most Trust places

Food & Beverage Team Member employer: The National Trust For Places of Historic Interest or Natural Beauty

The National Trust is an exceptional employer, offering a vibrant work culture where teamwork and adaptability are celebrated. As a Food & Beverage Team Member, you'll enjoy flexible working hours, substantial benefits including a generous pension scheme and discounts, and opportunities for professional development in a supportive environment. Located in a picturesque rural area, this role not only allows you to contribute to memorable experiences for visitors but also provides a chance to grow within an inclusive organisation that values diversity and community.
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Contact Detail:

The National Trust For Places of Historic Interest or Natural Beauty Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Food & Beverage Team Member

✨Tip Number 1

Familiarise yourself with the National Trust's values and mission. Understanding their commitment to hospitality and community will help you align your responses during the online assessment, showcasing how you can contribute to their goals.

✨Tip Number 2

Highlight your customer service skills in any interactions you have. Whether it's through networking or during the online assessment, emphasising your ability to connect with people and provide excellent service will make you stand out.

✨Tip Number 3

Be prepared to demonstrate your adaptability and teamwork skills. Since the role requires flexibility and collaboration, think of examples from your past experiences where you've successfully worked in a team or adapted to changing situations.

✨Tip Number 4

Consider your transport options to the rural location before applying. Being able to discuss your reliable travel plans during the assessment can show your commitment and readiness for the role, which is crucial for a position with varying hours.

We think you need these skills to ace Food & Beverage Team Member

Customer Service Skills
Teamwork
Adaptability
Attention to Detail
Communication Skills
Food Safety Knowledge
Time Management
Problem-Solving Skills
Positive Attitude
Ability to Work Under Pressure
Basic Food Preparation Skills
Interpersonal Skills
Willingness to Learn

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what the National Trust is looking for in a Food & Beverage Team Member. Pay attention to the skills and qualities they value, such as teamwork, customer service, and adaptability.

Complete the Online Assessment: Since this role requires you to complete an online assessment instead of submitting a CV, make sure to prepare for it. Familiarise yourself with the types of questions that may be asked and reflect on your strengths and experiences that align with the role.

Show Your Enthusiasm: In your responses during the assessment, convey your enthusiasm for working with people and providing excellent service. Highlight any relevant experiences, even if they are informal, that demonstrate your passion for hospitality.

Consider Your Availability: Be clear about your availability in relation to the flexible working patterns mentioned in the job description. Think about how you can accommodate weekends and bank holidays, and mention this in your assessment if prompted.

How to prepare for a job interview at The National Trust For Places of Historic Interest or Natural Beauty

✨Show Your People Skills

As a Food & Beverage Team Member, you'll be interacting with customers regularly. Make sure to highlight your ability to connect with people and provide excellent service during the interview.

✨Demonstrate Flexibility

Since the role requires adaptability in working hours and tasks, be prepared to discuss your willingness to work weekends and bank holidays. Share examples of how you've successfully adapted to changing situations in previous roles.

✨Express Enthusiasm for Learning

The National Trust values a 'can-do' attitude and a willingness to learn. Be ready to talk about your eagerness to develop new skills, especially in food safety and customer service.

✨Research the National Trust

Familiarise yourself with the National Trust's mission and values. Understanding their commitment to hospitality and community will help you align your answers with what they are looking for in a candidate.

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