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- Tasks: Join our team to provide outstanding service in a lively café environment.
- Company: The National Trust is a leading organisation in food and hospitality across the UK.
- Benefits: Enjoy perks like discounts, flexible working, and a substantial pension scheme.
- Why this job: Make a difference while creating memorable experiences for visitors in beautiful locations.
- Qualifications: No experience needed; just bring your enthusiasm and love for teamwork.
- Other info: Fixed term contract until 31-Dec-2025 with no evening shifts.
The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we would love you to join us. In this role, you would be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out.
This location is in a rural area, so please think about how you would get here for work, before applying for the job.
Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you.
Hours: This role is an hourly paid, fixed term position. Wherever possible, we aim to offer a consistent working pattern, but we are looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. We would give you as much notice of this as possible. The role will include weekends and Bank Holidays, however, there are no evenings or split shifts.
Salary: £12.25 per hour
Duration: Fixed term contract until 31-Dec-2025
Interview date: 28th and 29th May
For this role, you will need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
What you will be doing: As a Team Member, your main focus will be front of house, dealing directly with people. You will welcome and look after everyone who comes to the café. With your love of working with people, your 'can-do' attitude and your desire to provide an outstanding service, you will be making sure everyone has an enjoyable time. This is a lively business that is constantly on the go, so teamwork and adaptability are crucial.
You will be keen to understand what people want, to help them and to make recommendations. You will always keep the standards of food and drink preparation and presentation high. Using your excellent eye for detail, you will make sure all displays and signs are accurate and looking good. At times, you may need to help the kitchen team with preparing food.
We will give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish.
You can view the full role profile for this role in the document attached. You do not need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what is possible in this role.
Who we are looking for: No experience is needed, but we would love to hear from you if you are:
- happy to work in a team or on your own initiative
- a people person, who cares about giving great service
- enthusiastic and willing to learn
The package: The National Trust has the motto 'For everyone, for ever' at its heart. We are working hard to create an inclusive culture, where everyone feels they belong. It is important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we are for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Rental deposit loan scheme
- Season ticket loan
- EV car lease scheme
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
Food & Beverage Team Member employer: The National Trust For Places of Historic Interest or Natural Beauty
Contact Detail:
The National Trust For Places of Historic Interest or Natural Beauty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Team Member
✨Tip Number 1
Familiarise yourself with the National Trust's values and mission. Understanding their commitment to hospitality and community will help you align your responses during the assessment and demonstrate your enthusiasm for the role.
✨Tip Number 2
Since this role involves a lot of interaction with customers, practice your communication skills. Think about how you can create a welcoming atmosphere and engage with visitors effectively, as this will be key in the online assessment.
✨Tip Number 3
Consider your availability and flexibility regarding working hours. The role requires weekend and Bank Holiday shifts, so being open about your schedule can make you a more attractive candidate.
✨Tip Number 4
Research common food and beverage service practices. Having a basic understanding of food safety and customer service standards can give you an edge in the assessment and show your willingness to learn.
We think you need these skills to ace Food & Beverage Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the National Trust is looking for in a Food & Beverage Team Member. Highlight key responsibilities and required qualities, such as teamwork, adaptability, and a customer-focused attitude.
Complete the Online Assessment: Since this role requires you to complete an online assessment instead of submitting a CV, make sure to prepare for it. Familiarise yourself with the types of questions that may be asked and reflect on your strengths and experiences that align with the role.
Show Enthusiasm: In your application, convey your enthusiasm for working with people and providing excellent service. Use specific examples from your past experiences, even if they are not directly related to food and beverage, to demonstrate your passion and willingness to learn.
Highlight Flexibility: Mention your flexibility regarding working hours, especially since the role includes weekends and Bank Holidays. This shows that you are adaptable and willing to meet the needs of the business.
How to prepare for a job interview at The National Trust For Places of Historic Interest or Natural Beauty
✨Show Your People Skills
As a Food & Beverage Team Member, you'll be interacting with customers constantly. Make sure to highlight your ability to connect with people and provide excellent service during the interview.
✨Demonstrate Flexibility
Since the role requires flexibility in working hours, be prepared to discuss your availability and willingness to adapt to changing schedules. This shows that you're ready to meet the needs of the business.
✨Emphasise Teamwork
Teamwork is crucial in this role. Share examples from your past experiences where you successfully worked as part of a team, showcasing your collaborative spirit and adaptability.
✨Prepare for the Online Assessment
Instead of a traditional CV, you'll need to complete an online assessment. Familiarise yourself with the types of questions that may be asked and practice your responses to ensure you present your strengths effectively.
