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- Tasks: Serve meals and provide excellent customer service to patients in a hospital setting.
- Company: Join Medirest, part of Compass Group, a leader in catering services across the UK.
- Benefits: Enjoy competitive pay, flexible shifts, and opportunities for learning and development.
- Why this job: Make a real difference in patients' lives while working in a supportive and diverse environment.
- Qualifications: No prior experience needed; just a passion for patient care and a willingness to learn.
- Other info: This role requires a DBS check, with costs covered by the employer.
The predicted salary is between 22000 - 30000 £ per year.
Are you looking for a new challenge? Do you have a passion for customer service? Would you like to contribute to the greater good of the healthcare field? If so, then we would love to hear from you!
A new opportunity has arisen for a Ward Hostess/Host to join the Medirest Family. We are looking for new members to join our highly dedicated Patient Dining team, who deliver outstanding catering services. As a Ward Hostess/Host you would provide a warm and welcoming environment for patients. Every day is different and by facilitating patients' nutrition and hydration needs, you can make a real difference!
Here's an idea of what your shift patterns will be: Variable shifts.
Key responsibilities:
- Provide menus, take orders from patients and support with all dietary and allergen queries.
- Prepare and deliver all refreshments and meals for breakfast, lunch and dinner service.
- Clear down ward areas and wash up dirty dishes ensuring that the kitchen is fully prepared for next service.
- Liaise with ward staff to ensure patients' needs are met in a timely manner.
- Offer great customer service by always putting the patient first.
Our ideal Ward Hostess/Host will:
- Have awareness of food & hygiene standards.
- Be passionate about patient care, with the ability to communicate effectively with patients, visitors and healthcare staff.
- Be able to work under pressure, individually and as part of a team with a flexible approach to meet the needs of the business.
- Be confident working in a hospital environment and aware at times you will come in contact with patients that are particularly unwell or showing signs of distress.
- Take pride in what you do and have a willingness to learn and go the extra mile for our patients.
This position is subject to a Disclosure & Barring Service check; costs met by the employer. As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Contact Detail:
One Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Hostess/host - Guildford
✨Tip Number 1
Familiarise yourself with the specific dietary needs and preferences of patients. Understanding common dietary restrictions and how to communicate these effectively will show your commitment to patient care during the interview.
✨Tip Number 2
Demonstrate your customer service skills by preparing examples of how you've gone above and beyond for customers in previous roles. This will highlight your passion for providing excellent service, which is crucial for a Ward Hostess/Host.
✨Tip Number 3
Research Medirest and their values, especially their commitment to patient care and teamwork. Being able to articulate how your personal values align with theirs can make a strong impression during your conversation.
✨Tip Number 4
Prepare to discuss how you handle stressful situations, particularly in a healthcare environment. Sharing specific examples of your ability to remain calm and effective under pressure will demonstrate your suitability for the role.
We think you need these skills to ace Ward Hostess/host - Guildford
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Ward Hostess/Host. Highlight your relevant experience in customer service and any knowledge of food hygiene standards.
Tailor Your CV: Customise your CV to reflect your skills and experiences that align with the role. Emphasise your ability to work under pressure, communicate effectively, and provide excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for patient care and your willingness to learn. Mention specific examples of how you have gone the extra mile in previous roles to support customers or clients.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at One Retail
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share examples of how you've gone above and beyond for customers in the past, as this role is all about creating a warm and welcoming environment for patients.
✨Demonstrate Your Communication Skills
Since you'll be liaising with patients, visitors, and healthcare staff, it's crucial to showcase your communication skills. Practice clear and empathetic responses to potential questions about dietary needs or patient concerns to illustrate your ability to connect with others.
✨Highlight Your Teamwork Abilities
This position requires working closely with a team, so be prepared to discuss your experience in collaborative environments. Share specific instances where you successfully worked as part of a team to achieve a common goal, especially under pressure.
✨Prepare for Questions on Food Hygiene Standards
Familiarise yourself with basic food hygiene standards and be ready to discuss them. Even if you haven't worked in a similar role before, showing that you understand the importance of hygiene in a healthcare setting will demonstrate your commitment to patient safety.
