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- Tasks: Lead B2B customer experiences and coach your team to excel in tech sales.
- Company: Currys is the UK's leading tech retailer, passionate about amazing technology and customer service.
- Benefits: Enjoy 30 days annual leave, product discounts, performance bonuses, and wellbeing initiatives.
- Why this job: Join a dynamic team, grow your career, and make a real impact on local businesses.
- Qualifications: Management experience, proven coaching skills, and a knack for spotting commercial opportunities.
- Other info: We value diversity and inclusion, ensuring every voice is heard in our workplace.
The predicted salary is between 28800 - 48000 £ per year.
At Currys we're united by one passion: to help everyone enjoy amazing technology. As the UK's best-known retailer of tech, we're proud of the service our customers receive - and it's all down to our team of 25,000 caring and committed colleagues.
As a Business Customer Manager, you'll be accountable for our B2B proposition in-store, taking the lead on creating an experience our business customers love. You'll help meet and exceed all of their technology wants and needs. You're the one who will coach the team to nurture existing relationships with local business owners, as well as giving them the confidence to develop new ones.
- Coaching colleagues to inspire our business customers to buy the best products to suit their needs, however they choose to shop with us.
- Building a strong network with local businesses, developing new relationships and growing existing accounts.
- Leading a highly engaged team, understanding their strengths and development opportunities, supporting personal development plans and encouraging progression.
- Inspiring colleagues to put the customer first whilst driving business sales and profit objectives.
Our business moves at pace, and it's suited to someone who wants to grow with it. You'll be driven by finding innovative ways to transform how local businesses use our exciting tech products and services, enhancing B2B performance and building for the future.
To have management experience and a hands-on style. Proven coaching skills and a passion for building team confidence and capability. A track record of identifying commercial opportunities to deliver KPIs.
Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme, you'll find a host of benefits designed to work for you:
- Performance-related bonus.
- Product discounts on the latest tech.
- A range of wellbeing initiatives.
Join our Business Sales team and we'll be with you every step of the way, helping you make this role your own and develop the career you want. We'll give you the chance to learn new skills, try out different opportunities and work with teams across the business to help you progress quickly.
Not only can you shape your own future, but you can help take charge of ours too. Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we'll do our best to help.
Customer Business Manager (Permanent) employer: Currys
Contact Detail:
Currys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Business Manager (Permanent)
✨Tip Number 1
Network with local businesses in your area before applying. Attend local business events or join community groups to build relationships and understand their tech needs. This will give you valuable insights that you can discuss during the interview.
✨Tip Number 2
Familiarise yourself with the latest tech products and services that Currys offers, especially those relevant to B2B customers. Being knowledgeable about these products will help you demonstrate your passion for technology and how it can benefit businesses.
✨Tip Number 3
Prepare examples of how you've successfully coached teams in the past. Think about specific situations where you helped colleagues develop their skills or improve their performance, as this aligns with the coaching aspect of the role.
✨Tip Number 4
Research Currys' approach to customer service and their B2B strategy. Understanding their values and how they engage with business customers will allow you to tailor your responses in the interview and show that you're a great fit for their team.
We think you need these skills to ace Customer Business Manager (Permanent)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Business Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise your management experience, coaching skills, and any previous roles where you successfully identified commercial opportunities. Use specific examples to demonstrate your achievements.
Showcase Your Passion for Technology: Since the role involves helping customers with tech products, express your enthusiasm for technology in your application. Mention any relevant experience or knowledge that showcases your ability to engage with business customers effectively.
Personalise Your Cover Letter: Craft a personalised cover letter that reflects your understanding of Currys' values and mission. Explain why you want to work for them specifically and how you can contribute to their B2B proposition.
How to prepare for a job interview at Currys
✨Showcase Your Coaching Skills
As a Business Customer Manager, you'll need to demonstrate your ability to coach and inspire your team. Prepare examples of how you've successfully developed team members in the past, highlighting specific outcomes and improvements.
✨Understand B2B Dynamics
Familiarise yourself with the B2B landscape, especially in relation to technology products. Be ready to discuss how you can enhance customer experiences for local businesses and share any relevant experiences you've had in similar roles.
✨Highlight Your Relationship-Building Abilities
Building strong relationships is key in this role. Think of instances where you've nurtured existing accounts or developed new ones. Be prepared to explain your approach to relationship management and how it has benefited your previous employers.
✨Demonstrate Your Commercial Acumen
The role requires identifying commercial opportunities to meet KPIs. Come equipped with examples of how you've previously identified and acted on such opportunities, showcasing your strategic thinking and results-driven mindset.
