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- Tasks: Prepare delicious food, create displays, handle cash, and ensure hygiene standards.
- Company: Chartwells is a leading provider of catering services in the education sector.
- Benefits: Part-time hours, opportunities for progression, and a supportive team culture.
- Why this job: Join a passionate team, make a difference in students' lives, and enjoy a vibrant work environment.
- Qualifications: Enthusiastic attitude, teamwork skills, and a desire to succeed; catering experience is a plus.
- Other info: Contracted for 42.6 weeks per year with a commitment to safeguarding children.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Chartwells on a part time basis, contracted to 10 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You will get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Please note: This role is contracted to 42.6 weeks per year.
Your key responsibilities will include:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Chartwells and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Customer Services Assistant will:
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mind set
- Have experience within a similar catering-related role, but this isn’t essential.
Chartwells is committed to safeguarding and promoting the welfare of children and expects all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children’s Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
School Customer Service Assistant - Littlehampton employer: Chartwells - Schools
Contact Detail:
Chartwells - Schools Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land School Customer Service Assistant - Littlehampton
✨Tip Number 1
Show your enthusiasm for food and customer service during any interactions. Whether it's in an informal chat or a formal interview, let your passion shine through. This role is all about creating a positive experience, so demonstrating your excitement can set you apart.
✨Tip Number 2
Familiarise yourself with Chartwells' values and mission. Understanding their commitment to quality food and customer satisfaction will help you align your answers and show that you're a great fit for their team.
✨Tip Number 3
Prepare to discuss your teamwork skills. Since this role requires working closely with others, think of examples from your past experiences where you successfully collaborated with a team to achieve a common goal.
✨Tip Number 4
Be ready to demonstrate your ability to thrive under pressure. Consider scenarios where you've managed busy situations effectively, as this will highlight your capability to handle the fast-paced environment at Chartwells.
We think you need these skills to ace School Customer Service Assistant - Littlehampton
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualities required for the School Customer Service Assistant position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Personal Statement: Write a personal statement that reflects your passion for food and customer service. Use specific examples from your past experiences to demonstrate your enthusiasm and ability to thrive in a busy environment.
Highlight Relevant Experience: If you have experience in catering or customer service, make sure to emphasise this in your CV. Even if you don't have direct experience, showcase transferable skills such as teamwork, reliability, and a positive attitude.
Proofread Your Application: Before submitting your application, proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Chartwells - Schools
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer service during the interview. Share examples of how you've gone above and beyond for customers in the past, as this role is all about creating a positive experience.
✨Demonstrate Team Spirit
Since this position requires you to be an excellent team player, be prepared to discuss your experiences working in teams. Highlight any specific instances where you collaborated effectively with others to achieve a common goal.
✨Prepare for Fast-Paced Scenarios
Given that the role involves working in a busy environment, think of examples where you've thrived under pressure. Be ready to discuss how you manage your time and stay organised when things get hectic.
✨Understand Food Safety Standards
Familiarise yourself with basic food handling and hygiene standards, as well as health and safety regulations. Showing that you have knowledge in these areas will demonstrate your commitment to maintaining a safe and compliant workplace.
