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- Tasks: Prepare delicious food, create displays, handle cash, and ensure hygiene standards.
- Company: Join Chartwells, a leading provider of catering services in the education sector.
- Benefits: Enjoy part-time hours, opportunities for progression, and a supportive team culture.
- Why this job: Be part of a passionate team that values individuality and rewards hard work.
- Qualifications: Enthusiastic attitude, teamwork skills, and a desire to succeed; catering experience is a plus.
- Other info: Contracted for 42.6 weeks per year with a commitment to safeguarding children.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Chartwells on a part time basis, contracted to 10 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You will get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Please note: This role is contracted to 42.6 weeks per year.
Your key responsibilities will include:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Chartwells and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Customer Services Assistant will:
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mind set
- Have experience within a similar catering-related role, but this isn’t essential.
Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK.
Chartwells is committed to safeguarding and promoting the welfare of children and expects all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children’s Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Contact Detail:
Chartwells Schools Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land School Customer Service Assistant - Littlehampton
✨Tip Number 1
Show your enthusiasm for food and customer service during any interactions. Whether it's in a casual conversation or during an interview, let your passion shine through. This role is all about creating a positive experience, so demonstrating your excitement can set you apart.
✨Tip Number 2
Familiarise yourself with Chartwells' values and mission. Understanding their commitment to quality food and customer satisfaction will help you align your responses and show that you're a great fit for their team.
✨Tip Number 3
Prepare to discuss your teamwork skills. Since this role requires working in a fast-paced environment, think of examples from your past experiences where you successfully collaborated with others to achieve a common goal.
✨Tip Number 4
Be ready to demonstrate your ability to handle pressure. Consider scenarios where you've thrived under stress, as this will show that you can maintain high standards even in busy situations, which is crucial for this position.
We think you need these skills to ace School Customer Service Assistant - Littlehampton
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements. Highlight your relevant experience in customer service and any catering-related roles, even if they are not essential.
Tailor Your CV: Make sure your CV reflects your enthusiasm for food and people. Emphasise your teamwork skills, reliability, and ability to thrive under pressure. Use specific examples from previous roles to demonstrate your customer service skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering excellent customer service. Mention how you align with Chartwells' values and your eagerness to contribute to a positive brand image.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in a customer-facing role.
How to prepare for a job interview at Chartwells Schools
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer service during the interview. Share examples of how you've gone above and beyond for customers in the past, as this role is all about creating a positive experience.
✨Demonstrate Team Spirit
Since this position requires you to be an excellent team player, be prepared to discuss your experiences working in teams. Highlight how you contribute to a collaborative environment and support your colleagues, especially in a busy setting.
✨Prepare for Fast-Paced Scenarios
Expect questions that assess your ability to thrive under pressure. Think of specific instances where you've successfully managed multiple tasks at once, and be ready to explain how you maintained quality and efficiency.
✨Understand Food Safety Standards
Familiarise yourself with basic food handling and hygiene standards, as well as health and safety regulations. Being knowledgeable in these areas will show your commitment to maintaining a safe and compliant work environment.
