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- Tasks: Lead a team to create amazing experiences for business customers and drive sales.
- Company: Currys is the UK's leading tech retailer, passionate about helping everyone enjoy technology.
- Benefits: Enjoy 30 days annual leave, performance bonuses, product discounts, and wellbeing initiatives.
- Why this job: Join a dynamic team, develop your skills, and make a positive impact on businesses and the planet.
- Qualifications: Management experience in retail or B2B, proven coaching skills, and a passion for teamwork.
- Other info: We value diversity and inclusion, ensuring every voice is heard in our workplace.
The predicted salary is between 28800 - 43200 £ per year.
At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.
As a Business Customer Manager, you’ll be accountable for our B2B proposition in-store, taking the lead on creating an experience our business customers love. You’ll help meet and exceed all of their technology wants and needs. You’re the one who will coach the team to nurture existing relationships with local business owners, as well as giving them the confidence to develop new ones.
As part of this role, you’ll be responsible for:
- Coaching colleagues to inspire our business customers to buy the best products to suit their needs, however they choose to shop with us.
- Building a strong network with local businesses, developing new relationships and growing existing accounts.
- Leading a highly engaged team, understanding their strengths and development opportunities, supporting personal development plans and encouraging progression.
- Inspiring colleagues to put the customer first whilst driving business sales and profit objectives.
This isn’t a role for someone who wants to stand still. Our business moves at pace, and it’s suited to someone who wants to grow with it. You’ll be driven by finding innovative ways to transform how local businesses use our exciting tech products and services, enhancing B2B performance and building for the future.
You will need:
- Management experience and a hands-on style.
- Background in either a retail or B2B environment (or both!).
- Proven coaching skills and a passion for building team confidence and capability.
- A track record of identifying commercial opportunities to deliver KPIs.
- Confidence working in a team, approachable and friendly to colleagues and customers.
We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme, you’ll find a host of benefits designed to work for you. They include:
- Performance-related bonus.
- Product discounts on the latest tech.
- A range of wellbeing initiatives.
Join our Business Sales team and we’ll be with you every step of the way, helping you make this role your own and develop the career you want. We’ll give you the chance to learn new skills, try out different opportunities and work with teams across the business to help you progress quickly. Not only can you shape your own future, but you can help take charge of ours too.
As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet. Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we’ll do our best to help.
Business Customer Manager employer: Currys
Contact Detail:
Currys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Customer Manager
✨Tip Number 1
Familiarise yourself with the latest tech products and services that Currys offers. Being knowledgeable about the products will not only help you in conversations but also demonstrate your passion for technology, which is crucial for a Business Customer Manager.
✨Tip Number 2
Network with local businesses before applying. Attend local business events or join community groups to build relationships. This proactive approach shows your commitment to nurturing existing relationships and developing new ones, which is key for this role.
✨Tip Number 3
Prepare to discuss your management and coaching experiences in detail. Think of specific examples where you've successfully led a team or improved performance, as this will highlight your suitability for inspiring colleagues and driving sales.
✨Tip Number 4
Research Currys' B2B strategies and recent initiatives. Understanding their approach to business customers will allow you to align your vision with theirs and present innovative ideas during interviews, showcasing your potential to enhance B2B performance.
We think you need these skills to ace Business Customer Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Business Customer Manager position. Tailor your application to highlight how your experience aligns with these aspects.
Highlight Relevant Experience: Emphasise your management experience and any background in retail or B2B environments. Use specific examples to demonstrate your coaching skills and ability to build relationships with local businesses.
Showcase Your Passion: Express your enthusiasm for technology and customer service in your application. Mention any innovative ideas you have for enhancing B2B performance and how you can inspire your team to achieve sales objectives.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Currys
✨Showcase Your Coaching Skills
As a Business Customer Manager, you'll be expected to coach your team effectively. Prepare examples of how you've successfully coached others in the past, highlighting your ability to inspire and develop team members.
✨Demonstrate Your B2B Knowledge
Familiarise yourself with the B2B landscape, especially in retail. Be ready to discuss your experience in building relationships with local businesses and how you can leverage technology to meet their needs.
✨Highlight Your Management Experience
Since management experience is crucial for this role, come prepared to discuss your leadership style. Share specific instances where you've led a team to achieve sales targets or improved performance.
✨Emphasise Customer-Centric Approach
Currys values putting customers first. Be ready to share examples of how you've prioritised customer satisfaction in previous roles and how you plan to inspire your team to do the same.
