Business Consultant , Consulting Services - Dbs

SBS is a global financial technology company that’s helping banks and the financial services industry to reimagine how to operate in an increasingly digital world. SBS is a trusted partner of more than 1,500 financial institutions and large-scale lenders in 80 countries worldwide. Its cloud platform offers clients a composable architecture to digitize operations, ranging from banking, lending, compliance, to payments, and consumer and asset finance.

Location: Broad Street, Sheffield

Permanent, full time

Competitive salary

Hybrid: 2-3 days in the office per week

Are you an expert in the UK financial services sector, ready to drive real impact? Join us as a Business Consultant, where you’ll shape high-value client relationships, manage complex portfolios, and deliver meaningful change.

This role requires a blend of consulting, project oversight, and client relationship skills to ensure exceptional service delivery and support long-term client success. You will work closely with cross-functional teams, lead client initiatives, and manage service quality, ensuring contracted commitments and service levels are met.

What will the role involve?

• Strategic Client Management – Build strong, trusted relationships with key clients. Define project objectives that align with their goals and regulatory requirements, keeping them informed at every stage.
• Project Leadership – Oversee end-to-end project delivery, ensuring quality, timeliness, and budget control. Collaborate across teams to manage risks, maintain compliance, and enhance client satisfaction.
• Innovation & Solutions – Identify opportunities to streamline client processes, enhance efficiency, and introduce innovative products that add value for clients. Conduct thorough root cause analysis for any incidents, developing and implementing preventive measures to avoid recurrence.
• Business Development and Revenue Growth – Use your industry expertise to uncover new opportunities, work closely with the sales team in aligning solutions with client needs and driving revenue growth.

What are we looking for?

• Extensive experience in UK Financial Services sector, with a deep understanding of industry regulations, customer needs, and business processes.
• Proven track record in managing complex projects, from initial requirement gathering through to successful delivery, including risk management and stakeholder engagement.
• Strong leadership capabilities, with experience guiding and developing teams to achieve project and service goals.
• Strong relationship management experience, able to navigate challenging situations to build trust and credibility.
• Solid understanding of ITIL processes, incident management, and service-level agreements, with a focus on operational consistency.
• Excellent analytical, problem-solving, and decision-making skills, with the ability to proactively address client challenges and implement effective solutions.
• High level of proficiency in performance monitoring, reporting, and continuous improvement to ensure service quality and client satisfaction.
• Strong business acumen with a focus on identifying growth opportunities, supporting sales initiatives, and enhancing client value.

As part of our hiring process new employees will be required to pass a confidential consumer credit check and DBS check.

What are we offering?

• Competitive salary: Circa £50,000-£65,000 per annum, dependant on experience.
• Health & Wellbeing: Private Medical Insurance, access to Peppy (Menopause, Fertility, Baby, Men’s health, Women’s health Support), Health Cash Plan, Dental Insurance, Eye Care Vouchers, Flu Vaccinations.
• Finance & Protection: Life Assurance, Critical Illness Cover, Pension Plan, Long Service Awards, Payroll Giving, Fleet car provider.
• Leisure & Lifestyle: 25 days annual leave, Cycle to Work Scheme, Holiday Trading, Travel Insurance.

All of our positions are open to people with disabilities. At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.