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- Tasks: Serve delicious cocktails and beverages while creating memorable experiences for guests.
- Company: Join the award-winning Firmdale Hotels, known for luxury and exceptional service in London and New York.
- Benefits: Enjoy flexible scheduling, health plans, discounts, and ongoing training opportunities.
- Why this job: Be part of a vibrant team in a chic environment, with a focus on hospitality excellence.
- Qualifications: Passion for hospitality; experience is a plus but not required; enthusiasm is key!
- Other info: Opportunity for professional growth and participation in fun team events.
Are you passionate about delivering exceptional hospitality experiences? Do you thrive in a dynamic, fast-paced environment? If so, we have an exciting opportunity for you to join our highly successful team at Charlotte Street Hotel, part of the renowned Firmdale Hotels family.
At Firmdale Hotels, we pride ourselves on providing unparalleled guest experiences across our collection of distinctive boutique hotels. Nestled in the heart of London, Charlotte Street Hotel embodies the epitome of chic sophistication, offering a vibrant atmosphere and impeccable service to our discerning guests.
As a Cocktail Waiter, you will be an integral part of our team, delivering outstanding service to our guests with a focus on precision and flair.
Responsibilities:- Taking orders and serving a diverse range of beverages, from artisanal cocktails to specialty coffees, with finesse and enthusiasm.
- Managing multiple tables efficiently in a bustling environment, ensuring each guest receives personalized attention and service.
- Collaborating closely with colleagues to maintain seamless operations and uphold our high standards of hospitality.
- Demonstrating a keen eye for detail to ensure accuracy in orders and presentation, enhancing the overall guest experience.
- Exemplifying a passion for mixology and beverage knowledge, engaging guests with recommendations and expert insights.
- A genuine passion for hospitality and a commitment to working collaboratively within a dynamic team environment.
- While previous experience in a similar role is desirable, we welcome individuals with a keen willingness to learn and grow in their hospitality career.
- Exceptional customer service skills, with a dedication to exceeding guest expectations and creating memorable moments.
- A meticulous approach to your work, with an eye for detail and a drive for excellence in all aspects of service.
- Enthusiasm and energy that radiates through your interactions, creating a warm and inviting atmosphere for our guests.
- Hourly range from £16.00 to £17.00 per hour, inclusive of service charge.
- Access to Wagestream our financial wellbeing app.
- Health cash plan (including contributions towards dental, optical, alternative and complementary therapies).
- Discounted cinema tickets, gym membership, travel, retailers and restaurants.
- Complimentary meals on shift.
- Referral bonus scheme for recommending top talent.
- Flexible scheduling without split shifts.
- Dry cleaning service for work attire and discounted personal dry cleaning.
- Enhanced holiday allowance based on length of service.
- Season ticket loan for convenient commuting.
- Ongoing training, professional development, and fully funded English lessons.
- Regular social events, team activities, and fitness sessions.
- Benefits like cycle to work scheme and annual long service awards.
- One allocated paid day per year for volunteering work.
- Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks.
If you are ready to embark on an exciting journey with Firmdale Hotels and contribute to our tradition of excellence in hospitality, we would love to hear from you! Apply now to join our passionate team and be part of something extraordinary.
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview.
Cocktail Waiter employer: Firmdale
Contact Detail:
Firmdale Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cocktail Waiter
✨Tip Number 1
Familiarise yourself with the cocktail menu and beverage offerings at Charlotte Street Hotel. Knowing the drinks inside out will not only impress your interviewers but also show your genuine passion for mixology.
✨Tip Number 2
Practice your customer service skills in a fast-paced environment. Whether it's through part-time work or volunteering, demonstrating your ability to handle busy situations will be a huge plus during your application process.
✨Tip Number 3
Network with current or former employees of Firmdale Hotels. They can provide valuable insights into the company culture and what it takes to succeed as a Cocktail Waiter, which can help you tailor your approach.
✨Tip Number 4
Showcase your enthusiasm and energy during any interactions with the hiring team. A positive attitude and a warm demeanour can set you apart from other candidates and align with the hotel's commitment to exceptional hospitality.
We think you need these skills to ace Cocktail Waiter
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Cocktail Waiter. Familiarise yourself with the skills required, such as exceptional customer service and knowledge of mixology, to tailor your application accordingly.
Craft a Tailored CV: Highlight relevant experience in hospitality or customer service roles. Emphasise any skills related to beverage service, teamwork, and attention to detail. Use specific examples to demonstrate your passion for delivering exceptional guest experiences.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work at Firmdale Hotels specifically and how your values align with their commitment to outstanding service. Be sure to showcase your personality and energy.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Firmdale
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for the hospitality industry during the interview. Share experiences where you went above and beyond for guests, as this will demonstrate your commitment to delivering exceptional service.
✨Demonstrate Your Knowledge of Beverages
Brush up on your mixology skills and beverage knowledge before the interview. Be prepared to discuss your favourite cocktails or coffee drinks, and how you would recommend them to guests, showcasing your expertise and passion for the role.
✨Highlight Your Teamwork Skills
Since collaboration is key in a bustling environment, be ready to share examples of how you've successfully worked within a team. Discuss any challenges you faced and how you overcame them together, emphasising your ability to maintain high standards of service.
✨Prepare for a Fast-Paced Scenario
Expect to be asked about how you handle pressure and manage multiple tasks simultaneously. Think of specific instances where you thrived in a busy setting, and explain your strategies for staying organised and ensuring each guest receives personalised attention.
