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For Companies At a Glance
- Tasks: Provide luxury concierge services and manage travel bookings for clients.
- Company: Join a well-established luxury travel company with global reach.
- Benefits: Enjoy remote work, lucrative salary, travel perks, and a fun team environment.
- Why this job: Perfect for those seeking a unique role in the travel industry with career growth opportunities.
- Qualifications: Experience in operations support at a tour operator and knowledge of Amadeus required.
- Other info: Occasional visits to London or Manchester office may be needed.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
We are currently seeking an experienced Galileo trained Operations Executive to join our clients Sales Support team on a full-time, hybrid basis in London.\\nOur client is a well established travel company that offer a range of holiday types to clients. Career progression, fun working team and many perks are on offer.\\nTravel Sales Support & Operations Executive Duties:\\n * Book and ticket international and domestic air travel using Galileo GDS system\\n * Confidently and effectively manage schedule changes, cancellations, re-issues and refunds within deadlines and whilst ensuring minimal costs and penalties to the business.\\n * Demonstrate exceptional knowledge of fare rules, airline policies and company terms & conditions.\\n * Book on-request ground elements via various platforms including hotels, cruise, rail, ferries, car hire, motorhome, excursions & transfers.\\n * Stay updated on airline and supplier policy changes, industry regulations, and travel technology tools.\\nTravel Sales Support & Operations Executive – Essential Requirements:\\n * Previous experience from within travel operations, customer support within a tour operator is key.\\n * Proficient Galileo GDS experience is essential.\\n * Strong knowledge of international fare and airline rules along with the ability to communicate effectively with external contacts.\\n * Additional knowledge of cruise, rail and ground products would be a strong advantage.\\nTravel Sales Support & Operations Executive – Benefits:\\n * Travel perks\\n * Career progression\\n * Hybrid working – 3 days a week in the office, 2 days from home\\n * Private Health Insurance\\n * Qualification Support\\n * Life Assurance\\n * Travel Loan\\n * Cycle to Work\\n * Recognition awards\\n * Wellbeing\\n * Bonus\\nPlease note only suitable candidates with UK based tour operator experience converse with Galileo, happy to work hybrid in London will be contacted for the Operations post
Travel Operations Executive employer: Platinum Travel Recruitment Ltd
Contact Detail:
Platinum Travel Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Operations Executive
✨Tip Number 1
Familiarise yourself with Amadeus GDS if you haven't already. Since this role specifically requires knowledge of Amadeus, being able to demonstrate your proficiency during any discussions will set you apart from other candidates.
✨Tip Number 2
Highlight your experience in concierge services and operations support. Be ready to share specific examples of how you've gone above and beyond for clients in previous roles, as this will showcase your attention to detail and customer service skills.
✨Tip Number 3
Network with professionals in the luxury travel sector. Engaging with others in the industry can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 4
Prepare to discuss how you manage and prioritise workloads effectively. Given the fast-paced nature of the role, demonstrating your organisational skills and ability to handle multiple tasks will be crucial in making a strong impression.
We think you need these skills to ace Travel Operations Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in operations support and your familiarity with Amadeus. Use specific examples from your previous roles that demonstrate your attention to detail and ability to manage workloads.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the luxury travel industry and explain why you are a great fit for the role. Mention any relevant experience with concierge services and how you can contribute to enhancing client experiences.
Showcase Relevant Skills: Emphasise skills that align with the job description, such as communication, organisation, and problem-solving. Provide examples of how you've successfully liaised with clients or travel agents in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Platinum Travel Recruitment Ltd
✨Showcase Your GDS Knowledge
Make sure to highlight your experience with Amadeus during the interview. Be prepared to discuss specific scenarios where you've successfully used the system to manage bookings or resolve issues.
✨Demonstrate Attention to Detail
Since this role requires a high standard of attention to detail, come prepared with examples of how you've ensured accuracy in your previous roles. Discuss any processes you implemented to double-check your work.
✨Emphasise Your Concierge Experience
Talk about your experience in providing concierge services. Share specific instances where you went above and beyond for clients, such as arranging special requests or handling VIP bookings.
✨Prepare for Remote Work Questions
As this is a remote role, be ready to discuss how you manage your time and stay organised while working from home. Mention any tools or strategies you use to maintain productivity and communication with your team.
