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- Tasks: Manage hotel maintenance, perform checks, and oversee renovation projects.
- Company: Join Hilton, the UK's #1 Great Place to Work 2025, known for its inclusive culture.
- Benefits: Enjoy a salary up to £28,000, free meals, discounts, and 28+ days holiday.
- Why this job: Be part of a passionate team creating memorable guest experiences while developing your career.
- Qualifications: Advanced knowledge in building management, strong mechanical skills, and previous management experience required.
- Other info: Accommodation available with all bills included; modern team areas for relaxation.
The predicted salary is between 24000 - 32000 £ per year.
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS. No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal: "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
A WORLD OF REWARDS:
- Yearly salary of up to £28,000
- Smart uniform provided
- Free and healthy meals when on duty
- Grow your Career
- Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- High street discounts: with Perks at Work
- Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
- Discounted dental and health cover
- Free Parking
- Subsidised Taxi Scheme
- Guest Experience Day after successfully passing probation
- Accommodation available with all bills included
- Modern and inclusive Team Member's areas
As an Assistant Maintenance Manager, you will be responsible for all maintenance issues within the hotel, daily maintenance checks, and repairing mechanical equipment to deliver an excellent Guest and Member experience. You will also be required to coordinate renovation projects and develop emergency programs. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Perform daily checks around the hotel
- Diagnose, maintain, and repair mechanical equipment within the hotel
- Diagnose, maintain, and repair electrical equipment within the hotel
- Responding to mechanical, electrical and plumbing related emergencies as they arise
- Liaising with and directing on-site contractors
- Ensure good relationships are built with internal and external customers
- Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise
- Managing a small team to ensure tasks are completed to the highest standards
- Develop, implement, and direct all emergency programs
- Develop, implement and manage energy conservation programs for the property to minimize expenses
- Managing departmental budgets
- Coordinate renovation bidding, define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively
- Perform special projects and other responsibilities as assigned
- Responsible for the health and safety of the hotel
- Ensure monthly safety inspections take place and employees are trained accordingly
What are we looking for?
An Assistant Maintenance Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Advanced knowledge of building management/engineering
- Strong mechanical and electrical knowledge
- Good knowledge of ventilation systems/HVAC, BMS, fire safety and legionella controls
- Experience of planning and coordinating projects
- Good people management skills
- Positive attitude
- Good communication skills
- Strong PC skills including Microsoft PowerPoint, Excel and Word
- Committed to delivering a high level of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work under pressure
- Ability to work on their own
- Previous experience in a management role
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Vocational training in engineering or similar field
- Previous experience in the hotel industry
- First Aid
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay.
Contact Detail:
Hilton East Midlands Airport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Maintenance Manager
✨Tip Number 1
Familiarise yourself with the specific maintenance systems and equipment used in hotels. Understanding HVAC, fire safety, and plumbing systems will give you an edge during interviews, as you'll be able to speak confidently about your knowledge and experience.
✨Tip Number 2
Network with current or former employees of Hilton or similar hospitality companies. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Assistant Maintenance Manager position.
✨Tip Number 3
Prepare to discuss your previous management experiences in detail. Highlight how you've successfully led teams, managed budgets, and coordinated projects, as these skills are crucial for the role and will demonstrate your capability to handle the responsibilities.
✨Tip Number 4
Showcase your commitment to customer service. Be ready to share examples of how you've gone above and beyond to ensure guest satisfaction, as this aligns with Hilton's values and will set you apart from other candidates.
We think you need these skills to ace Assistant Maintenance Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in maintenance management, particularly in the hotel industry. Emphasise your mechanical and electrical knowledge, as well as any project management experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your commitment to delivering excellent customer service. Mention specific examples of how you've successfully managed maintenance tasks or projects in the past.
Highlight Relevant Skills: In your application, clearly outline your skills related to building management, communication, and team leadership. Make sure to include your proficiency with software like Microsoft PowerPoint, Excel, and Word.
Showcase Your Flexibility: Demonstrate your ability to adapt to various work situations and handle pressure. Provide examples from previous roles where you successfully managed unexpected challenges or emergencies.
How to prepare for a job interview at Hilton East Midlands Airport
✨Showcase Your Technical Skills
As an Assistant Maintenance Manager, you'll need strong mechanical and electrical knowledge. Be prepared to discuss your experience with building management systems, HVAC, and any relevant projects you've coordinated in the past.
✨Demonstrate Leadership Abilities
This role involves managing a small team, so highlight your people management skills. Share examples of how you've successfully led teams, resolved conflicts, or motivated colleagues to achieve high standards.
✨Emphasise Customer Service Commitment
The hospitality industry thrives on excellent customer service. Be ready to explain how you ensure guest satisfaction, particularly in maintenance-related situations, and how you build good relationships with both internal and external customers.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially regarding emergencies or maintenance issues. Think of specific scenarios where you've had to diagnose and resolve problems quickly and effectively.
