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- Tasks: Lead a team of Neighbourhood Officers to enhance community living.
- Company: Join Fusion People, dedicated to equal opportunities and community impact.
- Benefits: Enjoy a competitive salary and the chance to make a real difference.
- Why this job: Be part of exciting initiatives like Tenancy Management Checks and neighbourhood inspections.
- Qualifications: Experience in management and a clean driving licence are essential.
- Other info: This is a 6-month fixed-term contract based in Coventry.
The predicted salary is between 39000 - 65000 £ per year.
You will lead a dynamic team of Neighbourhood Officers who are patched based and strive to make a difference in our communities. You will be responsible for developing the team and work with your peers to ensure a consistent service delivery to customers. You will performance manage the team to meet challenging targets set. We have recently launched Tenancy Management Checks to enable us to visit every home of our residents with an annual programme and will also be launching our Neighbourhood and Block inspection programme so this is an exciting time to be joining us.
Our Coventry Neighbourhoods teams manage around 19,000 customer homes within Coventry and surrounding areas. The role of Neighbourhood Team Leader will involve:
- Staff management of a team of officers, ensuring wellbeing, support and guidance
- Overseeing tenancy management and estate issues
- Dealing with Anti-Social behaviour and supporting the officer in serious cases, and actively be involved in multi-agency work to resolve issues
- Dealing with sensitive safeguarding matters
- Reviewing the regular block and estate inspections
- Involvement in the management of new build properties for all tenancy management issues
- Conducting tenancy reviews for the officers' new tenancy visits
- Development and monitoring of performance data
As Neighbourhood Team Leader, we need you to have:
- Active H experience
- Proven management experience
- Current clean driving licence and access to a car
Please apply online.
Neighbourhood Team Leader employer: Fusion People Ltd
Contact Detail:
Fusion People Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Team Leader
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Neighbourhood Team Leader. Understanding the nuances of staff management, tenancy issues, and anti-social behaviour will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former Neighbourhood Officers to gain insights into the role and the team dynamics. This can provide you with valuable information that you can reference in your discussions with us.
✨Tip Number 3
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific challenges you've faced and how you overcame them.
✨Tip Number 4
Stay updated on current housing policies and community issues in Coventry. Being knowledgeable about local challenges will demonstrate your commitment to making a difference in our communities.
We think you need these skills to ace Neighbourhood Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Neighbourhood Team Leader position. Tailor your application to highlight relevant experience in staff management, tenancy issues, and community engagement.
Highlight Relevant Experience: In your CV and cover letter, emphasise your active housing experience and proven management skills. Provide specific examples of how you've successfully led teams or managed challenging situations in previous roles.
Showcase Your Skills: Make sure to mention your ability to deal with anti-social behaviour, conduct inspections, and manage sensitive safeguarding matters. Use bullet points for clarity and impact, making it easy for the hiring team to see your qualifications.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a leadership role.
How to prepare for a job interview at Fusion People Ltd
✨Showcase Your Leadership Skills
As a Neighbourhood Team Leader, you'll be managing a team of officers. Be prepared to discuss your previous management experience and how you've successfully led teams in the past. Use specific examples to illustrate your leadership style and how you support your team's wellbeing.
✨Demonstrate Your Problem-Solving Abilities
The role involves dealing with anti-social behaviour and sensitive safeguarding matters. Think of scenarios where you've effectively resolved conflicts or handled difficult situations. Highlight your ability to work collaboratively with other agencies to achieve positive outcomes.
✨Familiarise Yourself with Performance Management
You'll be responsible for monitoring performance data and ensuring targets are met. Brush up on performance management techniques and be ready to discuss how you would implement these in your new role. Showing an understanding of how to motivate and develop your team will impress the interviewers.
✨Understand the Community You’ll Serve
With a focus on making a difference in communities, it's crucial to demonstrate your knowledge of the Coventry area and its housing challenges. Research local issues and think about how you can contribute positively to the neighbourhoods you'll be working in. This shows your commitment to the role and the community.
