At a Glance
- Tasks: Lead a fun team to achieve sales goals and provide amazing customer experiences.
- Company: Join Benefit Cosmetics, a vibrant beauty brand known for laughter and innovation.
- Benefits: Enjoy growth opportunities, a supportive culture, and a competitive salary.
- Why this job: Transform customers' looks while having a blast in a lively environment.
- Qualifications: Must be a motivated self-starter, ready to work weekends and holidays.
- Other info: Embrace your authentic self in a diverse and inclusive workplace.
The predicted salary is between 21500 - 27500 ÂŁ per year.
Overview:
This is a Full-Time Counter Manager position.
Calling all rule-breakers, innovators & fun-loving self-starters! Are you smart, sassy & scrappy? Do you love to laugh out loud? You’re just what we’re lookin’ for, Gorgeous!
We’re Benefit Cosmetics, the indie beauty brand-turned-prestige powerhouse under leading luxury products group Louis Vuitton Moet Hennessy. Founded in 1976 by twins Jean & Jane Ford in San Francisco, today we’re in 59 countries with more than 3,000 BrowBars & 6,000 trained service experts worldwide. At Benefit, we believe laughter is the best cosmetic, because when we’re laughing & having fun, that’s when we’re our most beautiful. We’re known to work smart & laugh hard. Sound like you? You’ve come to the right place!
We’re living proof that premium brands don’t have to be serious. Let others do all the science and molecule stuff – we’re here to transform customers into better versions of themselves, and have a ton of fun doing it.
It means looking good and staying positive – every customer you approach will see you as the face of our brand. You’re going to love doing all those makeovers with our best-selling products, and they’ll love you for making them look amazing.
Responsibilities:
The Counter Manager has overall responsibility for the achievement of Benefit retail objectives in store. By leading your team by setting the perfect example, you will maximise all sales opportunities and ensure that the team provides the best customer service and shopping experience possible.
Duties for a Counter Manager Include
- Management – Managing Brow and Beauty Experts by motivating staff and delegating roles, ensuring sales targets are met, and high customer service standards are maintained.
- Sales Goals – Achieving counter and service sales targets agreed with the area manager through delegating to Brow and Beauty advisors, making connections with customers, demonstrating products, carrying out beauty/brow services, and booking repeat appointments.
- Brow services – Waxing, Tinting, and tweezing to ensure customers love their brows and book repeat appointments. (Full training will be provided to make you a Brow Expert!)
- Teamwork – Through daily team meetings, effective communication, and recognition of positive work you will ensure the in-store teams remain motivated and work to achieve individual and counter targets
- Promotion and Special Events – Building business with innovation by creating both in-store and external events through linkups, interdepartmental events, and counter events including new product releases and charity events.
- Stock – Ensuring the counter remains stocked at all times and reporting any concerns to the area manager immediately.
- Communication – You will be responsible for communication between store/department managers and area managers as well as maintaining high levels of open communication on the counter.
- Administration – You will be responsible for ensuring daily, weekly, monthly, and yearly administration is completed, and where necessary assisting with area manager administration.
- Staff Rotas – You will ensure staff rotas are completed fairly and on a monthly basis.
- Hygiene and Housekeeping – You will ensure the counter and displays are kept clean and hygienic at all times.
Qualifications:
Counter Managers may be required to work weekends, late nights, and bank holidays.
Benefit is filled with both laughter and hard work – making us a unique place to hang your hat. We offer beauty-full opportunities for growth and development and represent a wide variety of skills and backgrounds. If you’re the type of person who puts the word “no” before the word “problem,” then the Counter Manager position may be the fabulous opportunity for you.
Salary – £21,500 – £27,500 (dependent on experience & performance of counter)
Our mission at Benefit is to “To build a beauty community for all. Dedicated to doing good and feeling good” As an equal opportunity employer we stay true to our mission. We celebrate difference and encourage everyone to be their authentic self.
We use video interview as part of our recruitment process, but if you have additional needs that requires some flexibility, please contact .
Job Type: Permanent Full-TimeLocation Detail: Handforth Dean Retail Park, Coppice Way, Pedmore Road, Wilmslow, Cheshire, SK9 3PB
Counter Manager - Handforth Dean, Wilmslow employer: Benefit Cosmetics UK
Contact Detail:
Benefit Cosmetics UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Manager - Handforth Dean, Wilmslow
✨Tip Number 1
Show your personality! Benefit Cosmetics values fun and laughter, so during your interactions, let your unique character shine through. Be prepared to share a funny story or two that reflects your vibrant personality.
✨Tip Number 2
Familiarize yourself with Benefit’s products and services. Knowing the ins and outs of their best-sellers and brow services will not only impress during your interview but also show your genuine interest in the brand.
✨Tip Number 3
Demonstrate your leadership skills! As a Counter Manager, you’ll be leading a team. Think of examples from your past experiences where you motivated others or achieved sales targets, and be ready to discuss them.
✨Tip Number 4
Prepare to discuss how you would create engaging in-store events. Benefit loves innovation, so come up with a few creative ideas for promotions or events that could attract customers and boost sales.
We think you need these skills to ace Counter Manager - Handforth Dean, Wilmslow
Some tips for your application 🫡
Show Your Personality: Since Benefit Cosmetics values fun and innovation, make sure your application reflects your personality. Use a friendly and engaging tone in your cover letter to showcase your enthusiasm for the role.
Highlight Relevant Experience: Emphasize any previous experience in retail management or customer service. Mention specific achievements, such as meeting sales targets or leading a team, to demonstrate your capability as a Counter Manager.
Demonstrate Team Leadership Skills: Discuss your approach to motivating and managing a team. Provide examples of how you've successfully led a team in the past, focusing on communication and teamwork, which are crucial for this role.
Express Your Passion for Beauty: Convey your passion for beauty and cosmetics in your application. Share any relevant knowledge about beauty trends or products, and explain why you want to work for Benefit Cosmetics specifically.
How to prepare for a job interview at Benefit Cosmetics UK
✨Show Your Personality
Benefit Cosmetics values fun and laughter, so let your personality shine during the interview! Share anecdotes that highlight your creativity and ability to connect with customers.
✨Demonstrate Leadership Skills
As a Counter Manager, you'll be leading a team. Be prepared to discuss your previous experiences in motivating staff and achieving sales targets. Use specific examples to illustrate your leadership style.
✨Know the Brand
Familiarize yourself with Benefit Cosmetics' products and brand ethos. Show your passion for beauty and how you can contribute to transforming customers into better versions of themselves.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing exercises that simulate customer interactions. Practice how you would handle various situations, such as demonstrating a product or resolving a customer complaint.