At a Glance
- Tasks: Craft delicious drinks and provide top-notch service to customers.
- Company: Join Costa, a leading High Street brand known for its quality coffee.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Why this job: Be part of a vibrant team that values individuality and rewards excellence.
- Qualifications: Previous customer service experience and great communication skills are essential.
- Other info: Embrace a diverse workplace where everyone can thrive and be themselves.
We're currently recruiting a driven Barista to help us create beautifully crafted drinks for a major High Street brand on a part-time basis, contracted to 20 hours per week. As a Barista, you will use your skills to deliver first-class service and perfectly crafted coffees to our customers. You'll get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognizes employees who go beyond the plate.
Here's an idea of what your shift patterns will be: Variable shifts.
Here's what you need to know before applying:
- Preparing perfectly blended drinks and serving high-quality food that delights our customers
- Keeping the bar area clean
- Receiving and processing payments (cash and credit cards)
- Being an enthusiastic team player and excellent communicator
- Maintaining stock of clean mugs and plates
- Learning about brewing methods, beverage blends, food preparation and presentation techniques
- Checking if brewing equipment operates properly and reporting any maintenance needs
- Representing Costa and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Barista will:
- Be a brilliant communicator and easily build relationships
- Have previous experience in customer service
- Strive for excellence in an eager and motivated manner
- Take initiative and make decisions that are right for our customers
- Have hands-on experience with brewing equipment
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
As part of Compass, you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Barista - Costa employer: OneRetail
Contact Detail:
OneRetail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista - Costa
✨Tip Number 1
Familiarise yourself with Costa's menu and drink preparation techniques. Knowing the ins and outs of their offerings will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in a customer service scenario. Being able to demonstrate excellent communication and relationship-building skills is crucial for this position.
✨Tip Number 3
Showcase your ability to work under pressure by sharing examples from past experiences. Whether it’s in a busy café or during a hectic event, being able to handle stress effectively is key for a Barista.
✨Tip Number 4
Research Costa's values and culture. Understanding their commitment to diversity and employee development can help you align your answers during the interview, demonstrating that you’re a great fit for their team.
We think you need these skills to ace Barista - Costa
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Barista at Costa. Familiarise yourself with the skills required, such as customer service experience and knowledge of brewing equipment.
Tailor Your CV: Highlight relevant experience in your CV, especially any previous roles in customer service or food and beverage. Emphasise your communication skills and ability to work under pressure, as these are key for this position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for coffee and customer service. Mention specific examples of how you've excelled in similar roles and how you can contribute to Costa's positive brand image.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at OneRetail
✨Show Your Passion for Coffee
Make sure to express your enthusiasm for coffee and the art of brewing during the interview. Share any personal experiences or knowledge you have about different brewing methods and beverage blends, as this will demonstrate your genuine interest in the role.
✨Highlight Your Customer Service Skills
Since the role requires excellent communication and relationship-building skills, be prepared to discuss your previous customer service experience. Provide examples of how you've handled difficult situations or gone above and beyond for customers in the past.
✨Demonstrate Team Spirit
As a Barista, being a team player is crucial. Talk about your ability to work collaboratively with others and share instances where you've contributed positively to a team environment. This will show that you can thrive in a fast-paced setting.
✨Prepare for Practical Questions
Expect questions related to food handling, hygiene standards, and health & safety regulations. Familiarise yourself with these topics and be ready to discuss how you would ensure compliance in your daily tasks as a Barista.