Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead daily store activities and inspire your team to deliver exceptional customer service.
- Company: Join a global lifestyle retailer with over 70 years of experience in luxury gifting.
- Benefits: Enjoy 22 days holiday, a contributory pension, bonuses, staff discounts, and full training.
- Why this job: Be part of a high-performance culture that values leadership and customer satisfaction.
- Qualifications: 1-2 years of retail management experience and a passion for customer-focused environments.
- Other info: This role requires a 5-year security check and offers shift-based scheduling.
The predicted salary is between 36000 - 60000 £ per year.
Quest Search & Selection is currently recruiting for a lifestyle retailer who has become a global brand and has been established for more than 70 years. They offer a whole range of luxury gifting of everyday goods.
As a Store Manager, you will lead the daily activities of the sales team on the shop floor. Here you will maximise store profitability by developing a culture of high-performance that focuses on providing exceptional customer service and inspirational leadership, whilst being a brand ambassador.
Responsibilities:- Manage and coordinate the daily operational activities of the store.
- Provide an exceptional customer service experience to all customers.
- Monitor KPIs and take or recommend appropriate actions to ensure the team are focused on the right areas to achieve individual and store targets.
- Ensure compliance with legislation to Health & Safety procedures.
- Implement stock management procedures.
- Be knowledgeable & participate in training for all products (current and new) and selling benefits.
- Coordinate any VM guidelines or store moves.
- Lead training & development of the team and deal with all performance management.
- Oversee team members' sickness absences and holiday scheduling.
- 1-2 years + experience as a store manager or supervisor, assistant/department manager looking for a step up.
- Experience in a customer-focused retail environment whether that is health & beauty, fashion, gifting etc.
- Strong sales and client experience, preferably in the retail market.
- Attract, recruit and develop the best team possible.
- Good understanding of commercial KPIs (financial and non-financial).
- This is an airside role so you will need to complete a 5-year security check.
- Excellent communication skills and ability to work under pressure.
- Open to working on a shift-based schedule.
- 22 days Holidays
- Contributory Pension
- Lucrative Bonuses
- Generous Staff discount
- Monthly product allowance
- Full Training & Development
This is a great opportunity to be part of a business that has invested a large amount of resource, investment and training to scaling up their stores!
If this sounds like you, please send your CV today quoting the reference no JO-2412-114954.
We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
Store Manager - Premium Retail employer: Quest Search and Selection Ltd
Contact Detail:
Quest Search and Selection Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Premium Retail
✨Tip Number 1
Familiarise yourself with the brand's values and products. As a Store Manager, you'll be a brand ambassador, so understanding their luxury offerings and customer service ethos will help you stand out during the interview.
✨Tip Number 2
Prepare to discuss your experience in managing teams and driving sales. Be ready to share specific examples of how you've motivated staff and achieved KPIs in previous roles, as this will demonstrate your capability to lead effectively.
✨Tip Number 3
Showcase your knowledge of stock management and compliance with health and safety regulations. Being able to articulate your understanding of these areas will reassure the hiring team that you can handle the operational aspects of the role.
✨Tip Number 4
Network within the retail industry, especially with professionals who have experience in premium retail. This can provide you with insights and potentially valuable connections that could help you land the job.
We think you need these skills to ace Store Manager - Premium Retail
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly in customer-focused environments. Emphasise any achievements related to sales targets and team leadership.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your understanding of the luxury retail market. Mention specific examples of how you've provided exceptional customer service and led teams to success.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as KPI monitoring, stock management, and team development. Use concrete examples to demonstrate your proficiency in these areas.
Follow Application Instructions: Ensure you submit your CV as a Microsoft Word document as requested. Double-check that you include all necessary information and reference the job code (JO-2412-114954) in your application.
How to prepare for a job interview at Quest Search and Selection Ltd
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities. Share specific examples of how you've motivated and developed your team in previous roles, highlighting any training or performance management experiences.
✨Understand the Brand and Products
Familiarise yourself with the brand's values and product range before the interview. Being knowledgeable about their luxury gifting products will show your genuine interest and help you discuss how you can enhance customer experience and sales.
✨Prepare for KPI Discussions
Since monitoring KPIs is a key responsibility, be ready to discuss how you've successfully managed KPIs in the past. Bring examples of how you've used data to drive sales and improve team performance, demonstrating your commercial awareness.
✨Emphasise Customer Service Excellence
Exceptional customer service is at the heart of this role. Prepare to share stories that illustrate your commitment to providing outstanding service and how you've handled challenging customer situations effectively.
