Director, SSO Product Commercialization (Ref#SSO00204)

Job Title:

Director, SSO Product Commercialization (Ref#SSO00204)

Overview:

The Security Solutions (SSO) group leads Mastercard’s efforts to develop new solutions that build trust across four critical domains: Cyber Security, Identity, Fraud & Decisioning Solutions, and Experience and Disputes. Each domain focuses on specific buyer profiles with distinct needs and use cases.

The Product Commercialization team guides and enables the effective execution of product development and go-to-market strategies for over 110 products across SSO. Leveraging Mastercard's prescribed Studio process, this team tailors commercialization and go-to-market guidance for each product initiative, ensuring the delivery of commercialization requirements aligned with Security Solutions' strategic priorities.

The Director of Commercialization reports to the Vice President of Commercialization within the Security Solutions Organization. This role is responsible for developing and managing commercialization strategies for all products and initiatives within one of the four domains.

Responsibilities:

1. Develop, streamline, and navigate product commercialization processes, activities, and resources to bring products/solutions to market quickly and efficiently.
2. Ensure adherence to the commercialization process and methodology to convert concepts, research, and ideas into viable products that achieve consumer acceptance, mainstream adoption, and generate financial returns on innovation.
3. Coordinate with product managers and other stakeholders to drive consistency through the Studio Process, supporting product lifecycle management, accelerating time to customer value, and driving better business outcomes.
4. Develop and own complex go-to-market (GTM) plans supporting multiple development models, tailored to scale globally with regional considerations.
5. Work closely with regional teams to execute strategies and GTM plans aligned with priorities and revenue goals.
6. Collaborate with product managers to document and align product timelines and roadmaps across the domain.
7. Align and review product portfolios with global and regional teams to identify synergies and overlaps, ensuring market readiness.
8. Document and share knowledge consistently across processes to support knowledge management and ensure repeatability.
9. Create and communicate strategic and product narratives for the domain.
10. Assess market landscapes and customer needs in partnership with regional teams; optimize product bundling to expand into new markets and use cases.
11. Collaborate with regions, product teams, and customers to evaluate new use cases, optimize product use, and develop market-specific sales, distribution, and pricing strategies.
12. Support strategic engagements with industry leaders, analysts, clients, and partners on topics like Financial Crime Risk Management, Scams, Identity, Digital Fraud, Cyber Risks, and Systemic Risks.

All About You:

• Proven experience in driving product development and commercialization efforts, with a focus on aligning with new product requirements and accelerating time-to-market.
• Strong understanding of product development and management principles; familiarity with the Studio process is a plus.
• Ability to translate complex technical concepts into simple, compelling product narratives.
• Excellent communication skills, both oral and written, across all organizational levels.
• Strong analytical and problem-solving skills with attention to detail; proficiency in Microsoft Excel is required.
• Exceptional organizational skills to manage multiple projects in a fast-paced environment, meeting deadlines without compromising quality.
• Solid grasp of technical product development principles and processes.
• Understanding of financial concepts, including product pricing and business case development; experience with product pricing and billing systems is a plus.
• Ability to build strong relationships with stakeholders across various disciplines and geographies.
• Demonstrated initiative, urgency, and accountability in tackling challenges.
• Strong project management skills.

Specialties: Payments, Financial Services, Identity, Fraud, Digital & Financial Crimes Risk Management, Cybersecurity, Global Product Management, Global Commercialization & Strategy

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