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- Tasks: Join our team as a Parts Advisor, handling trade parts inquiries and orders daily.
- Company: Vertu Mercedes Benz of Beaconsfield is dedicated to exceptional customer service and professional support.
- Benefits: Enjoy a competitive salary, ongoing training, and a range of employee benefits.
- Why this job: This role offers career progression and the chance to grow your skills in the motor industry.
- Qualifications: Previous parts experience in the motor industry is preferred for this position.
- Other info: Full-time permanent role with a supportive team focused on personal development.
The predicted salary is between 29250 - 31000 £ per year.
Vertu Mercedes Benz of Beaconsfield Vertu Mercedes Benz of Beaconsfield have an exciting opportunity for a Parts Advisor to join our brilliant team! We are offering a basic salary of £29,250 OTE £31,000 plus company benefits! This is a full time permanent role. We have a great team on site who are committed to providing a fantastic customer experience and are able to offer a professional service to trade customers. Your daily duties will include dealing with incoming trade parts enquires and orders via telephone and online platforms. You will be able to accurately identify parts to meet the customer sales requirements, Utilising all product promotions effectively to achieve specific targets set, Identifying and maximising all upsell opportunities thereby growing overall sales figures, be able to maintain your own knowledge levels on new or updated parts through the completion of appropriate training courses and reading information from bulletins, catalogues, parts updates, special offers, recalls etc. Ideally for this role you will have Parts Experience from a similar role within the Motor industry. We are proud to be the Motor Retailer who invests more in our colleague’s personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer o…
Parts Advisor employer: Mercedes Careers
Contact Detail:
Mercedes Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarize yourself with the latest parts and accessories for Mercedes Benz vehicles. This knowledge will not only help you in identifying parts accurately but also demonstrate your commitment to the role during the interview.
✨Tip Number 2
Practice your communication skills, especially over the phone and online. As a Parts Advisor, you'll be dealing with trade customers frequently, so being clear and professional in your interactions is key.
✨Tip Number 3
Research the company culture at Vertu Mercedes Benz of Beaconsfield. Understanding their values and commitment to customer service will help you align your answers during the interview and show that you're a great fit for the team.
✨Tip Number 4
Be prepared to discuss how you can contribute to achieving sales targets and upselling opportunities. Think of specific examples from your past experience where you've successfully increased sales or improved customer satisfaction.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the motor industry, particularly any roles related to parts advising. Use specific examples that demonstrate your ability to handle trade parts inquiries and orders.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your understanding of the importance of customer service in the parts department and how your skills align with their expectations.
Showcase Your Knowledge: Demonstrate your knowledge of parts and the motor industry in your application. Mention any training courses you have completed or relevant bulletins and catalogues you have read to stay updated on new products.
Highlight Sales Skills: Since the role involves upselling and achieving sales targets, include examples of how you have successfully maximized sales opportunities in previous positions. This will show your potential value to the team.
How to prepare for a job interview at Mercedes Careers
✨Know Your Parts
Make sure you have a solid understanding of automotive parts and their functions. Brush up on common parts used in the industry, as well as any recent updates or promotions that may be relevant to the role.
✨Demonstrate Customer Service Skills
Be prepared to discuss your experience with customer service, especially in a trade environment. Highlight specific examples where you successfully handled inquiries or resolved issues to enhance the customer experience.
✨Showcase Your Sales Acumen
Since upselling is a key part of the role, come ready to share examples of how you've identified and maximized sales opportunities in previous positions. This will demonstrate your ability to contribute to the team's sales targets.
✨Express Willingness to Learn
Emphasize your eagerness to engage in ongoing training and development. Discuss how you stay updated on industry trends and new products, showing that you're proactive about enhancing your knowledge and skills.
