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For Companies At a Glance
- Tasks: Help library users find info, shelve books, and run fun events.
- Company: Join a welcoming team dedicated to providing excellent library services.
- Benefits: Enjoy flexible working options and a supportive work environment.
- Why this job: Perfect for book lovers who want to make a difference in their community.
- Qualifications: Must have good communication skills and an interest in digital tech.
- Other info: Flexible hours available; reasonable adjustments for applicants with disabilities.
The predicted salary is between 21600 - 36000 £ per year.
Do you love reading and want to share this passion with others? Do you enjoy providing excellent customer service? If so, why not consider becoming a Library Services Assistant.
About the Role
As a Library Services Assistant, you will work as part of a team responsible for providing a high quality, welcoming, and efficient library service to all customers. You will support library users to find the information and resources they need, assist them to use IT systems, shelve and display books and other materials, and deliver library events such as IT tasters and sessions for under 5’s. You will also be required to promote customer choice and enjoyment in reading, and the service’s digital offer including e-books and online reference resources.
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Have an interest in reading, learning and culture.
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Have experience of, and an interest in, digital technology including an ECDL or ITQ level 2 qualification or equivalent practical experience.
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Understand the importance of delivering a high level of customer service.
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Have excellent written and verbal communication skills and the ability to deliver events, activities, and taster sessions.
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Have good literacy and numeracy skills to undertake the duties of the role.
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Be able to work as part of a team and on your own initiative.
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Have good time management skills and the ability to work to deadlines.
You must also have an understanding of, and commitment to, equal opportunities, and the ability to apply this to all situations.
We’d also expect you to share and will ask you to evidence when you have demonstrated them as part of the interview process.
Reasonable adjustments will be considered for applicants with a disability.
We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual’s personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc.
For more information or an informal discussion, please contact:
Lucy Bishop
Library Supervisor (Monday, Tuesday)
Telephone: 0116 305 7042
Email:
Christina Baker
Library Supervisor (Wednesday, Thursday, Friday)
Telephone: 0116 305 5915
Library Assistant employer: Nottingham City Council
Contact Detail:
Nottingham City Council Recruiting Team
+441163057042
StudySmarter Expert Advice 🤫
We think this is how you could land Library Assistant
✨Tip Number 1
Show your passion for reading and customer service during the interview. Share specific examples of how you've helped others find information or resources in the past, as this will demonstrate your commitment to providing excellent library services.
✨Tip Number 2
Familiarize yourself with digital technologies and e-resources that libraries offer. Being able to discuss these tools confidently will show that you are prepared to assist library users with their digital needs.
✨Tip Number 3
Prepare to discuss your experience with organizing events or activities. Think of any relevant experiences where you’ve successfully engaged a group, as this will highlight your ability to deliver library events effectively.
✨Tip Number 4
Be ready to talk about your teamwork skills and how you can work independently. Provide examples of situations where you’ve collaborated with others or taken initiative on your own, as this is crucial for the role.
We think you need these skills to ace Library Assistant
Some tips for your application 🫡
Show Your Passion for Reading: In your application, express your love for reading and how it drives you to help others discover the joy of books. Share any personal experiences that highlight your enthusiasm for literature.
Highlight Customer Service Skills: Emphasize your experience in providing excellent customer service. Include specific examples where you successfully assisted customers or resolved issues, showcasing your communication skills.
Demonstrate Digital Proficiency: Mention any relevant qualifications like ECDL or ITQ level 2, or practical experience with digital technology. Explain how you can assist library users with IT systems and promote digital resources.
Discuss Teamwork and Initiative: Illustrate your ability to work both as part of a team and independently. Provide examples of past experiences where you contributed to a team project or took the initiative to improve a process.
How to prepare for a job interview at Nottingham City Council
✨Show Your Passion for Reading
Make sure to express your love for reading and how it has influenced your life. Share specific examples of books or genres you enjoy, and discuss how you can inspire others to share that passion.
✨Demonstrate Customer Service Skills
Prepare to discuss your previous customer service experiences. Highlight situations where you went above and beyond to assist customers, and be ready to explain how you would handle various scenarios in a library setting.
✨Highlight Your Digital Skills
Since the role involves assisting with IT systems and promoting digital resources, be prepared to talk about your experience with technology. Mention any relevant qualifications like ECDL or ITQ level 2, and provide examples of how you've used digital tools in past roles.
✨Discuss Teamwork and Initiative
The job requires both teamwork and the ability to work independently. Share examples of how you've successfully collaborated with others, as well as instances where you took the initiative to complete tasks or solve problems on your own.
