At a Glance
- Tasks: Welcome guests, manage reservations, and provide top-notch service in a festive setting.
- Company: Join The Celtic Collection, a prestigious portfolio of unique hotels and event venues in South Wales.
- Benefits: Enjoy £11.60 per hour, free parking, lifestyle discounts, and holiday gifts like turkey and wine!
- Why this job: Be part of a vibrant team creating memorable dining experiences during the holiday season.
- Qualifications: Excellent communication skills and a passion for guest service are essential.
- Other info: Seasonal role from November 18th to January 5th, perfect for students looking for festive work!
JOB TITLE – Seasonal Restaurant Host/Hostess DEPARTMENT – Food and Beverage – Domes RATE OF PAY – £11.60 plus service charge and amazing benefits included! CONTRACT TYPE – Seasonal HOURS OF WORK – 22.5 hours SHIFT DETAILS – 3 days out of 7 including weekends LOCATION – Newport, NP10 1HQ JOB ID – REQ5058 OVERVIEW Are you genuinely passionate about delivering the highest levels of quality and creating a memorable dining experience for our guests? Following a hugely popular launch last Christmas, we are bringing back our Domes to the Rooftop Garden. Exclusively, for the holiday season, we are looking for you to join us from 18th November until 5th January, to bring a festive atmosphere and excellent service to our guests who have chosen to celebrate with us. WHAT ARE WE LOOKING FOR … You will be an exceptional team player and have a passion for delivering an outstanding guest experience. You will be an excellent and confident communicator and can interact with guests to ensure a fantastic experience You will have just what it takes to impress our guests with your fantastic guest service skills, sparkling personality and good levels of spoken and written English. You will be a committed team player who enjoys working as a team and providing a memorable guest experience WHAT YOU’LL DO … In this role you will be working in The Domes, welcoming our guests, taking phone calls, preparing bills, managing the restaurant reservations, co-ordinating the guests at the Domes and providing administrative support. WHATS IN IT FOR YOU… As an employee of The Celtic Collection, you can enjoy a range of incredible perks, from free parking whilst on duty, and lifestyle and retail discounts for you and your family to name just a few. As you will join us for the festive period, you will, along with all of our team, be gifted a turkey, a bottle of wine and a Christmas pudding for you and your loved ones to enjoy over the holidays. WHO ARE WE … The Celtic Collection is a prestigious portfolio of unique hotels and event venues at the gateway to South Wales developed from the success of the Celtic Manor Resort, a flagship business and leisure destination that has been voted the Best UK Hotel for nine of the last 10 years at the Meetings & Incentive Travel Awards. Host venue of the 2014 NATO Summit and the 2010 Ryder Cup, the Celtic Manor Resort is one of Europe’s finest destinations for luxury escapes, family breaks, special occasions, golfing getaways and business events. The resort offers three championship golf courses, luxury spas, exceptional conference facilities and team-building and family activities including archery, adventure golf, laser clays and treetop ropes courses. As well as the five-star Resort Hotel, the Collection also includes the historic Manor House, the stylish Coldra Court Hotel, 10 luxury self-catering Hunter Lodges, and the essential convenience of T? Hotel Magor. The 170-bedroom Parkgate Hotel was opened in the city centre of Cardiff in Autumn 2021 in partnership with the Welsh Rugby Union, and a second T? Hotel opened its doors at Milford Waterfront in the Spring of 2022 in partnership with the Port of Milford Haven. In September 2019, The Celtic Collection launched the new International Convention Centre Wales (ICC Wales) in a joint venture partnership with Welsh Government. RECRUITMENT INFO In the event we receive a high number of applications, we reserve the right to close this campaign early In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Manor Resort is an equal opportunity employer and would welcome interest from applicants of all ages.
Seasonal Host/Hostess - Newport employer: The Celtic Collection
Contact Detail:
The Celtic Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Host/Hostess - Newport
✨Tip Number 1
Make sure to showcase your passion for delivering exceptional guest experiences. During any interactions, whether in person or over the phone, highlight your enthusiasm for creating memorable moments for guests.
✨Tip Number 2
Demonstrate your teamwork skills by sharing examples of how you've successfully collaborated with others in previous roles. This will show that you can thrive in a team-oriented environment, which is crucial for this position.
✨Tip Number 3
Familiarize yourself with the festive atmosphere and dining experiences that The Domes offers. Being knowledgeable about the menu and the unique aspects of the venue will help you stand out as a candidate who is genuinely interested in the role.
✨Tip Number 4
Prepare to discuss your communication skills in detail. Since the role involves interacting with guests and managing reservations, being able to articulate your experience in handling customer inquiries effectively will be key.
We think you need these skills to ace Seasonal Host/Hostess - Newport
Some tips for your application 🫡
Show Your Passion: In your application, express your genuine passion for delivering high-quality guest experiences. Highlight any previous experience in hospitality or customer service that showcases your ability to create memorable moments for guests.
Highlight Communication Skills: Since excellent communication is key for this role, make sure to emphasize your spoken and written English skills. Provide examples of how you've effectively interacted with guests or team members in past roles.
Team Player Attitude: Demonstrate your commitment to teamwork in your application. Mention specific instances where you collaborated with others to achieve a common goal, especially in a fast-paced environment.
Tailor Your CV: Customize your CV to align with the job description. Focus on relevant experience, skills, and attributes that match what The Celtic Collection is looking for in a Seasonal Host/Hostess.
How to prepare for a job interview at The Celtic Collection
✨Show Your Passion for Guest Experience
Make sure to express your genuine enthusiasm for providing exceptional service. Share examples from your past experiences where you went above and beyond to create memorable moments for guests.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Discuss how you have collaborated with colleagues in previous roles to enhance the overall guest experience, especially during busy periods.
✨Communicate Confidently
Since excellent communication is key, practice articulating your thoughts clearly. Be prepared to engage in a friendly conversation with the interviewer, showcasing your sparkling personality and good command of English.
✨Prepare for Role-Specific Scenarios
Think about potential scenarios you might face as a host/hostess, such as handling reservations or managing guest inquiries. Prepare responses that demonstrate your problem-solving skills and ability to maintain a positive atmosphere.