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- Tasks: Keep our casino sparkling clean and welcoming for all guests.
- Company: Join Grosvenor, the UK's leading casino operator, known for quality gaming and leisure experiences.
- Benefits: Enjoy flexible hours, competitive pay, and a fantastic rewards package.
- Why this job: Be part of a supportive team that values your growth and contributions in a fun environment.
- Qualifications: Customer service skills are a must; cleaning experience is a plus but not required.
- Other info: Part-time role with evening shifts; flexibility is key!
Cleaner – Walsall Company Description Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones. If you want to build a career in casinos that’s fine with us; as the largest operator in the UK, we have lots of opportunity and structured development programmes. At Grosvenor we are a 24/7 operation committed to safer gambling for our customers and building and inclusive, diverse and engaged team. Job Description Grosvenor Casino, Walsall One of the most important positions within our business, you will be responsible for the upkeep and cleanliness of the casino. Its no easy ride, you will need to deliver impeccable standards and take pride in your work. Providing a courteous and professional service and supporting the wider team it is vital you ‘own’ your role in delivering the best experience for our customers. You will; Welcome customers warmly in to the business Live our values of Service, Teamwork, Ambition, Responsibility and Solutions Work collaboratively as part of the cleaning and wider casino team Achieving results to ensure the casino is presented to the highest standard Providing input to improve the service provided Ensure you proactively comply with all regulation, particularly for hygiene, food safety and safer gambling Immaculate operational standards in all areas Working to timescales when completing tasks Qualifications Grosvenor Casino, Walsall One of the most important positions within our business, you will be responsible for the upkeep and cleanliness of the casino. Its no easy ride, you will need to deliver impeccable standards and take pride in your work. Providing a courteous and professional service and supporting the wider team it is vital you ‘own’ your role in delivering the best experience for our customers. You will; Welcome customers warmly in to the business Live our values of Service, Teamwork, Ambition, Responsibility and Solutions Work collaboratively as part of the cleaning and wider casino team Achieving results to ensure the casino is presented to the highest standard Providing input to improve the service provided Ensure you proactively comply with all regulation, particularly for hygiene, food safety and safer gambling Immaculate operational standards in all areas Working to timescales when completing tasks Additional Information Shift will be flexible but mostly evenings around 6pm – 9pm, also needed to cover morning cleaners during annual leave and any sickness. The role is part time at 24 hrs per week. Must be fully flexible and willing to work evenings and weekends. Customer service skills required. Experience with cleaning and/or customer facing roles preferred but not essential. Competitive Salary: We value your contributions and offer a competitive salary that recognises your hard work and dedication. Fantastic Rewards Package: Beyond a competitive salary, our reward package includes a range of benefits, bonuses, and perks to ensure your job is both fulfilling and rewarding. Induction for Success: Your success is our priority. We provide a comprehensive induction program, thoughtfully designed to familiarise you with our Grosvenor values and culture, ensuring you are well-prepared for your role. Learning and Development: You’ll have the opportunity to learn and grow with the guidance of experienced industry professionals, using your unique flare and style to become a driving force of our team’s success. Exciting Project Work: Get involved in exciting project work that will allow you to make a meaningful impact on our business. Your fresh ideas and contributions will be valued. People-Focused Culture: Grosvenor is all about its people. Our supportive and nurturing work environment ensures you have the tools you need to thrive. High-Performing Culture: Join a team that embraces high performance. We set the bar high and help you reach your full potential. Emphasis on Growth: At Grosvenor, growth is not just a word; it’s a commitment. We foster your individual and team growth to help you succeed and excel. Don’t miss out on the opportunity to join a people-focused business, offering a high-performing culture where you and your team can work, win, and grow together. The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.
Cleaner - Walsall employer: Grosvenor Casinos
Contact Detail:
Grosvenor Casinos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaner - Walsall
✨Tip Number 1
Familiarize yourself with Grosvenor's values of Service, Teamwork, Ambition, Responsibility, and Solutions. Demonstrating an understanding of these values during your interactions can set you apart as a candidate who aligns well with the company culture.
✨Tip Number 2
Highlight any previous experience in cleaning or customer service roles, even if it's informal. Sharing specific examples of how you've maintained high standards or provided excellent service can showcase your suitability for the role.
✨Tip Number 3
Be prepared to discuss how you handle working under pressure and meeting tight deadlines. The role requires immaculate operational standards, so demonstrating your ability to stay organized and efficient will be crucial.
✨Tip Number 4
Show your flexibility and willingness to work evenings and weekends. Since the shifts are part-time and may vary, expressing your availability can make you a more attractive candidate for the position.
We think you need these skills to ace Cleaner - Walsall
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations. Highlight your ability to maintain cleanliness and provide excellent customer service in your application.
Tailor Your CV: Customize your CV to reflect relevant experience, especially in cleaning or customer-facing roles. Emphasize any previous work that demonstrates your attention to detail and commitment to high standards.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your values align with Grosvenor's values of Service, Teamwork, Ambition, Responsibility, and Solutions.
Highlight Flexibility: Since the role requires flexibility in working hours, make sure to mention your availability for evenings and weekends in your application. This shows your willingness to meet the company's needs.
How to prepare for a job interview at Grosvenor Casinos
✨Show Your Pride in Cleanliness
During the interview, emphasize your attention to detail and pride in maintaining cleanliness. Share specific examples of how you've ensured high standards in previous roles, as this aligns with the expectations of delivering impeccable standards at Grosvenor.
✨Demonstrate Customer Service Skills
Since customer service is a key aspect of the role, be prepared to discuss your experience in providing courteous and professional service. Highlight any past experiences where you went above and beyond to enhance a customer's experience.
✨Embrace Teamwork
Grosvenor values teamwork, so be ready to talk about your ability to work collaboratively. Share examples of how you've successfully worked within a team to achieve common goals, especially in a fast-paced environment.
✨Understand the Importance of Compliance
Familiarize yourself with hygiene, food safety, and safer gambling regulations. During the interview, express your commitment to complying with these regulations and how you prioritize safety and cleanliness in your work.
