Brokerage Clerk

Key Responsibilities: • Operational responsibilities: o To liaise both internally and with external client base in relation to customs clearance issues specifically but not exclusively. o Relating to the generation of import operational files from scratch. o Relating to the generation of import customs entries for both EU and ROW consignments. o Direct engagement with customers in relation to applicable preferential duty rates and processes. o Maintain where required support for existing clients during transition or development of new business and/or offer support for new clients during transition. o Direct liaison and support for clients regards issuance, and distribution of import documentation. • Commercial responsibilities: o Deal with client enquiries in a timely manner and share with stakeholders. o Refer when recognised any issues or procedures likely to bring the company or their client into conflict, or to bring the client into conflict with HMRC. o Review and comment on import requests in relation to matters of compliance and legal requirements. o To always comply with company training procedures and maintain a clear understanding of financial obligations in terms of use of deferment and invoicing of same. o Liaise with internal operational import teams to ensure all entries submitted in line with on service SOP conditions and where appropriate ensure, guidance given regards import procedures. o Liaise with external client base to ensure all entries submitted in line with off service SOP conditions and where appropriate ensure, guidance given regards import procedures. o Maintain own personal training to ensure technical knowledge remains current and valid